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Eboni Fullman
105 Grove Street, Elizabeth, NJ 07201 | (908)342-4043 | fullmane@kean.edu
Objective
My objective is to obtain an Entry Level position in a Customer Service field.
Education
Kean University | 2015-2019 | Bachelors
· Major: General Business Management
Experience
Novitex Enterprise Solution Iselin, NJ – 7/2016- Current
Data Entry Clerk
 Complete data changes as requested by client representatives on behalf of participants
and institutions as outlined in the
SLA.
 Use third party database to research updated addresses for participants who have an
outdated address listed in their
records.
 Update addresses to be uploaded into the designated database.
 Complete daily batch updates to the master database to include daily and monthly
settlement information, insurance payments and annuity contract issuance.
 General mailroom duties include; receipt, distribution, and collection of incoming and
outgoing USPS mail.
 Receipt and dispatch of carrier shipments from UPS and FedEx will be provided during
contracted business hours.
 Key op service includes regular visits to MFD devices to replenish paper, change toner,
clear jams and clean the glass.
 General facilities and office support functions include:
 Interaction with local administrative assistants, conference room checks, floor walks,
reception back-up, supply ordering, visitor assistance and other office support functions
H&R Block- Elizabeth, NJ – 12/2014-4/2016
Client Service Coordinator
 Greet Clients
 Match clients with best tax professional
 Schedule Clients/ Follow-up appointments
 Answers calls
 Key Holder
 Data Entry/ organize files
 Process Cash/ check/ credit transactions
 Promote Sales
Trinitas Regional Medical Center- Elizabeth, NJ 12/2009-07/2012
Nursing Assistant responsible for assisting Registered Nurses.
● Takes vital signs under the direction of the RN, and documents accordingly
● Performs and documents glucose finger sticks
● Collects other specimens including stool, urine, and sputum.
● Obtains and documents patient’s intake and output.
● Acts in the role of patient sitter.
● Process confidential data
● Prioritizes calls through screening process, transfers calls, records messages, and
delivers to appropriate personnel.
● Maintains up-to-date departmental manuals and files.
● Orders office supplies and maintains inventory.
Skills
● MS Office
● BLS Certified
● Phlebotomy

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Eboni Fullman Customer Service Resume

  • 1. Eboni Fullman 105 Grove Street, Elizabeth, NJ 07201 | (908)342-4043 | fullmane@kean.edu Objective My objective is to obtain an Entry Level position in a Customer Service field. Education Kean University | 2015-2019 | Bachelors · Major: General Business Management Experience Novitex Enterprise Solution Iselin, NJ – 7/2016- Current Data Entry Clerk  Complete data changes as requested by client representatives on behalf of participants and institutions as outlined in the SLA.  Use third party database to research updated addresses for participants who have an outdated address listed in their records.  Update addresses to be uploaded into the designated database.  Complete daily batch updates to the master database to include daily and monthly settlement information, insurance payments and annuity contract issuance.  General mailroom duties include; receipt, distribution, and collection of incoming and outgoing USPS mail.  Receipt and dispatch of carrier shipments from UPS and FedEx will be provided during contracted business hours.  Key op service includes regular visits to MFD devices to replenish paper, change toner, clear jams and clean the glass.  General facilities and office support functions include:  Interaction with local administrative assistants, conference room checks, floor walks, reception back-up, supply ordering, visitor assistance and other office support functions H&R Block- Elizabeth, NJ – 12/2014-4/2016 Client Service Coordinator
  • 2.  Greet Clients  Match clients with best tax professional  Schedule Clients/ Follow-up appointments  Answers calls  Key Holder  Data Entry/ organize files  Process Cash/ check/ credit transactions  Promote Sales Trinitas Regional Medical Center- Elizabeth, NJ 12/2009-07/2012 Nursing Assistant responsible for assisting Registered Nurses. ● Takes vital signs under the direction of the RN, and documents accordingly ● Performs and documents glucose finger sticks ● Collects other specimens including stool, urine, and sputum. ● Obtains and documents patient’s intake and output. ● Acts in the role of patient sitter. ● Process confidential data ● Prioritizes calls through screening process, transfers calls, records messages, and delivers to appropriate personnel. ● Maintains up-to-date departmental manuals and files. ● Orders office supplies and maintains inventory. Skills ● MS Office ● BLS Certified ● Phlebotomy