1. Michelle Smith
Mpmpparris1@gmail.com 52 Belle Court Annapolis, MD 21401 202-689-7644
Objectives
Office Manager with 10 years’ experience in overseeing and executing all office, administrative,
and operational support willing to step in an provide executive support wherever its needed.
Education
CMA, Sanz School, Washington, DC
CPR certified through American Heart Association
10 years experience in Office Management
Experience
Northwest Medical Center | Washington, DC
Office Manager/ CMA May 08, 2006 – Current
Proficiently manage and execute all office administrative and operational support; Manage
Front desk and back office operations including multi-phone line system; registration; obtain
patient vitals; specimen collection and pickup; administer PPD skin test; glucose finger sticks
and readings; Manage and coordinate patient referrals and pre-op testing; update calendar with
upcoming conferences and meetings; perform general office duties including faxing; scanning;
copying; print and stuff all mailings for patient billings. Manage EHR data conversion and entry
using ICD9 and ICD10 coding, reconcile and resubmit claims for payment;oversee building
maintenance and compensation; clean and sterilize all exam rooms, instruments, and waiting
area; outside hallways and sidewalks; etc.
Experience
Howard University Hospital, Washington, DC
Revenue Administrative Assistant/ CMA January 2004 – April 2006
Provided administrative and clerical support including; front desk scheduling; registration;
phones; chart management;insurance verification; filing; faxing; exam room preparation with
Instruments, charts and supplies for patient exams.
