1. JESSICA PACETTI
569 West Hillsborough Ave
Florahome, FL 32140
PH # (352)478-1059
jessica.pacetti@yahoo.com
Objective
Intelligent, dedicated, skilled customer service professional with over 10 years of
service, seeking challenges in Animal Care and Control.
Employment History
 Futch’s Power Depot, Parts Clerk 9/2013 – Current
ConsultingCustomersoncostsof repairsas well asequipmentthat isavailableforpurchase.
Receivingcustomerequipmentforservice andorrepair. Locatingproperparts needed torepair
customer’slawn,gardenortractor equipment usingrepairmanualsandcomputerprograms.Processing
cash, creditor checksfor completing transactions. Assistingincompletingsalesof new lawn,gardenand
tractor equipment. Updating daily general service ledger, balanced cash drawer, responsible for
accuracy of cash handling. Receptionist duties include receiving and responding to phone calls,
completing Fax’s, processed mail and out of office correspondence, answering customer
questions and customer service relations.
 1st Coast Recycling, Cashier / Office Clerks, General 11/2007 - 11/2013
Provided customers with the payout of cash or check for recycled items received by them in the
recycling plant. Coordinated with First Coast Community Credit Union in ordering large
amounts of cash for customer payout transactions. Daily transactions leading up to and
exceeding $180,000.00. Updated daily general ledger, balanced cash drawer and safe,
prepaired daily deposits for supervisors and owners, responsible for accuracy of cash handling.
Receptionist duties included receiving and responding to phone calls, completing Fax’s,
processed mail and out of office correspondence, answered customer questions and customer
service relations. Completed end of the month and annual reports. Filing Petty cash
transactions. Mike Orand (386) 326-6061
 J.C. Penney / Jewelry Specialist and Receptionists 8/2007 - 11/2007
Jewelry sales, Repair, Customer Service, Handling of cash and credit transaction, Jewelry repair
shipments, Jewelry stock. Tasha Williams (386) 328-8377
 North Florida Cancer Center/ Office Clerk 1/2005 - 2/2005
Assisted with the opening a new office location for Dr. Quintero. Receiving calls. Taking delivery
of equipment. Scheduling Appointments, Arranging luncheons for Dr. Quintero’s conference
calls and meetings.

2.  Monahan Chiropractic, Healthcare Assistant 11/2002 – 2/2003
Billing Specialist-accounts, Receivables, filing, insurance, and therapy to Medicare and Medicaid
and private insurance companies, Developing X-Rays, Office scheduling appointments,
customer service, answering multiline switchboard, Liaison between attorneys and doctor.
 Gainesville Ford Mitsubishi, Administrative Deal Clerks, 1/1999 – 2/2000
Accounts Payable/ Accounts Receivable. , cash payments, credit card payments, Responsible for
sending the necessary paperwork to proper financial institution and the proper insurance
agency for over 25 sales associates, Customer service.
 CARQUEST, Driver/ Counter 1/1997 – 2/1998
Parts delivery driver, Delivering parts to proper numerous customers in the automotive
industry, Returns, Payments Cash and Checks, Customer Service in store and outside of store,
stock, pricing, Tracking parts for delivery within other stores within our network.
Clint Gillen (352)473-3561
Education
 St JohnsRiverState College 2012-Current
EarnedHigh School Diplomaand currently enrolledinCriminal JusticeProgram
 InterlachenHighSchool 1994-1996
 Hawthorne HighSchool 1992-1994
 Over10 yearsof customerservice inthe publicsector
Knowledge, Skills and Abilities
 Proficient in Microsoft Office Software, Word, Quick Books, Excel.
 Strong accounting skills and able to conduct currency transactions.
 Skilled in cross-referencing manuals to research solutions to problems.
 Ability to provide quality customer service in a fast paced environment.
 Ability to establish and maintain effective working relationships with employee’s and
public.
 Ability to use multiple office business machinery.
Licenses
 Possess a valid Florida Driver’s License