1. Douglas R. Brothers
douglas.r.brothers@gmail.com • www.linkedin.com/in/douglasbrothers/ • (336) 403-5787(C)
4800 Sagewood Lane Winston-Salem, NC 27127
OBJECTIVE Utilize my education and past expertise, development/organizational skills and technical
knowledge to maintain, improve and promote client and associate respect; reinforce
client and associate reliability and safety; assist associates with criteria based training;
and support/monitor all financial and operation resources as directed by management
while allowing me to expand my skill set.
EDUCATION (2011-2013) Forsyth Technical Community College, Winston-Salem, NC
2013 Associate degree of Applied Science in Networking Technology
 Final GPA of 3.565
Computer Skills: Repaired and run diagnostics on systems, reimaged systems, Router
configuration, Switching configuration, VLAN implementation, LAN and WAN design and
Wireless implementation, Subnetted blocks of IP addresses in class.
Related Coursework:Security Concepts, Introduction to Business, Interpersonal
Communications, Networking Basics, Routing Basics, Routing and Switching I & II,
Networking Project, Wireless Technology, Database Concepts, Linux/UNIX Single User,
Windows Single User, Windows Admin I, II & III, Hardware/Software Support, Adv
Hardware/Software Support, Intro to Prog & Logic, Internet/Web Fundamentals,
Professional Communications, Operating System Concepts.
(1989) Carver High School Graduate/Diploma, Winston-Salem, NC
WORK HISTORY (1/2015 – 4/2015) Noregon Systems, Greensboro, NC
Responsible for checking the quality of orders to be shipped.
 Product Fulfillment (contract employee)
(3/2014 – 10/2014) Dulaney Group LLC., Winston-Salem, NC
Monitored client computers and addressed issues by connecting remotely to the client
computer; Worked in Windows Server 2008/2012, WindowsXP/7/8; Primary job
answering phone calls or tickets from clients and working to resolve any issues;
Documented client networks and hardware; Completed HIPAA certified associate
training for medical offices.
 (2014) Networking Associate (contract employee)
(1/2014 – 3/2014) CTG at Lenovo USFC, Whitsett, NC
Responsible for re-boxing computers, tables, and laptops that were returned.
 (2014) Options Refurb Operator
(9/2005- 11/2010) Dell Computers Inc., Winston-Salem, NC
Managed a team of 8 to 10 members on Production Assembly line and Shipping;
Trained team members in Lean Manufacturing; TPM champion (Total Productive
Maintenance); Tracked metrics for team and reported them to Group Lead; Worked with
control room to track down lost systems and inform them of issues; Coordinated with
contractors to keep parts stocked on line,
 (2009-2010) Distribution Center Team Lead
 (2008-2009) Production and Assembly Team Lead
 (2008) Senior Production Associate Lean Line Core Team
 (2007-2008) Senior Production Associate Chassis Integration/High Value Merge
Team
 (2006-2007) Senior Production Associate Chassis Integration
 (2005-2006) Senior Production Associate Distribution Center
(1994-2005) Sara Lee Underwear Co., Winston-Salem, NC
 Knitting Machine Operator