1. Debi Gionette Phone: 705-222-8631 Email: debigurl@hotmail.com
Objective
I am seeking a long term position, with the opportunityfor further progression and
development, while utilizing the skills I have acquired from education, previous experience
and personal growth.
SkillsandAttributes
 Over 30 years in Customer Service
 Typing skills of 55 WPM
 Fluent in Microsoft Office
 Workplace Ethics training course
 Very efficient in time management
 Self-directed and task oriented
 Committed to quality and professionalism
 Excellent problem solving skills
Education
Office Administration
Graduated from CTS Canadian Career College 2016
Course Outline: Microsoft Office, Accounting, Sage 50, QuickBooks,
Business Communications, Customer Service and Sales, Google Applications
WorkHistory
CSR/Dispatcher/Office Administrator
Northern Voice and Data, Sudbury, ON 2015
Answering phones and emails, adhering to only the highest quality of professional service
Dispatching, and tasking IT technicians, preparing service orders
Responsible for daily morning meetings, following up with technicians ensuring calls were proceeded on
diligently and completed
Proof reading, entering service orders, prepping invoices, updating spreadsheets
Bookkeeper/Cashier Supervisor
Food Basics, Hanmer, ON 2014
Data Entry, Cash balancing, refunds
Brinks orders, bank deposits
Accounts receivable, allocating accounts payable, reconciling office
Scheduling, overseeing front end cash operations

2. Debi Gionette Phone: 705-222-8631 Email: debigurl@hotmail.com
WorkHistorycont’d
Supervisor/ Cashier
Canada Safeway, Hinton, AB 2011
Supervising and coordinating staff breaks
Calculating total payments received with total sales, reconciling office
Responsible for entire store closing
Resolution of customer complaints, customer service
Office Administration/Employment Counseling Assistant
Hinton Employment Center, Hinton, AB 2008-2011
Encouraging positive growth and job seeking skills to individual clients
Assisting with resume building techniques
Providing excellent customer service, respectful guidance and encouragement
Proof reading correspondence
Posting jobs and staying current with all new job opportunities
Data entry, updating web page with new jobs, spreadsheets
Daily management of all front end operations, order supplies
Office Administrator
Culligan Water Fort McMurray, AB 2005-2008
Ensuring all office procedures and guidelines were followed
Balancing cash, banking, invoicing, allocating accounts payable and receivables, ordering office supplies
Data Entry, proof reading and inputting contracts, credit reports, wrapping batches
Data reports, consumer follow ups and collection of nonpayment accounts
Sales proposals and marketing
Dispatch and time management of staff off calls ensuring high quality customer satisfaction
Customer conflict resolution
Maintaining a high level of staff morale