1. Alysha Wynn
30 Westheights Dr. #509 Kitchener ON  N2N 3A4Cell (519) 635-7438  Home (226)240-8945
alysha199087@live.ca
“Bringing the results your organization is looking for, and filling it with positive energy and dynamic
support.”
EDUCATION and TRAINGING
Cameron Heights CI, Kitchener,ON 2009
Ontario Secondary School Diploma, Honour Roll Student
Lotus Notes (Certificate)
ManpowerTraining Centre 2012
SAP (Certificate)
ManpowerTraining Centre 2012
Microsoft Office- Word, Excel, Publisher(Certificate)
ManpowerTraining Centre 2012
EXPERIENCE
Sales and Leasing Associate
Smart Choice Sales and Lease Ownership (July 2013-Present)
 Greet customers in a friendly and courteous manner while attending to their requests
and inquires in person or via phone
 Assist in managing/updating customer accounts
 Answer and direct phone calls/emails
 Update and maintain inventory system
 Prepare all necessary documents from start to completion on all agreements
 Handle general file management
 Price and tag incoming merchandise
 Fax, photocopy and print documents
 Book appointments and deliveries
 Complete required requests as delegated
 Process online orders, returns, and sales
 Notify customers of past due payment and arrange payment for outstanding balance
 Track sales through Excel spreadsheet
 Set up and complete lease agreement for new and current customers
 Explain contracts and payment options with customers
 Process pre-authorized payments
 Experience with RSSS system
 Report payments to the credit bureau on customers behalf

2. Assistant Manager
Coquette, Kitchener (March 2013-May 2013)
 Partner with Store Manager in the execution of the store business plan that drive KPI
results
 Direct and execute strategic, brand appropriate merchandising to maximize sales and
presentation standards
 Consistently assess and provide ongoing performance feedback to all levels of store
team
 Open store and cash registers in a timely manner
 Communicate information and ideas to team members as well as upper management
 Plan, direct and evaluate daily operations
 Resolve problems that arise, such as customer complaints and supply shortages
 Set up and take down displays
 Assist customers and increasing sales
 Prepared deposit slips
 Exceeded weekly sales goals
 Experience with POS
Imaging Services-Image Technician
Manulife Financial, Waterloo (December 2010-March 2013)
 Documenting all incoming transactions
 Sorting all financial documents for scanning department
 Direct transaction documents to appropriate department
 Faxing, scanning and photo copying
 Assisting otherdepartments in the Imaging Services department
 Completing training job aids
 Training incoming employees
 Problem solving
 Logging, tracking, and sorting outgoing mail and preparing courier labels
 Department processed an average of 3000 documents a week with multiple daily
deadlines
 Met 99.9% of deadlines
SKILLS AND VALUES
 Proficient in the planning and execution of projects in a timely and efficient manner.
 Exceptional phone manners and keyboarding skills
 Ability to learn, retain and apply new information quickly.
 Creative and cooperative, working equally well individually or as part of a team.
 Willing to learn new challenges; have taken professional upgrading training programs
 Outgoing and articulate with excellent people skills
REFERENCES PROVIDED UPON REQUEST