1. Cell: 757/ 876-5646
E-mail: dawnx4kids@yahoo.com
Dawn Reeve
Objective seeking a position to utilizing my extensive skills in public relations, as well as my
computer knowledge and 12 years of hospitality service.
Professional Experience
September 2011 to Present Christopher Newport University
• Inventory for Dining Hall
• Staff Assignment
• Stock
• Handle cash / Credit transaction for the day
• Keep dining hall clean at all times
• Set up for Special Events
October 2009 to September 2011 Embassy Suites Williamsburg (757) 229/6800
• Check in and check out guest
• Travel agent commissions
• Blocked groups rooms
• Reservations
• Managed cash register
September 2008 to October 2009 Travelodge Inn Suites (owned by Priya corp) (757) 229/2000
Williamsburg Va
General Manager
• Managed payroll
• Ordered supplies for hotel
• Hired and fired employees
• Keep employee hours from going in to over time
• Handled the everyday running of the hotel.
• Maintained accounts receivable and payable
• Franchise billing and coding
• Processed invoice
• Handled complaints in a timely fashion
June 2008- September 2008 Quality Suites (Managed by Pradip LLC.) (757) 220/9304
Williamsburg VA
Assistant General Manger/ Sales Manger
• Trained General Manager (Sanjay Patel)
2. • Check Choice Central e-mails for 48 hours response in complaints
• Franchise billing and coding and processing invoices
• Payroll for entire hotel
• Handled regularly the everyday running of the hotel
• Hiring and termination of employees
• Managed the STARS report for the comp set
• Ordered for Housekeeping and restaurant to stay within the budget
• Acquired groups the hotel lost (American Christian, Worldstrides, Sonshine educational
tours etc.)
• Handled all payable and receivable accounts (collected over $71,000 in debt bills in one
week)
• Handled advertisement of the hotel
January 2008- September 2008 Quality Suites (Managed by Pradip LLC.) (757) 220/9304
Williamsburg VA
Sales Manger
• Sold hotel (family reunions, weddings anniversary, students and adult groups)
• Hotel became a member of the Chamber of Commerce, American Bus Association
• Made standard operating procedures for reservations, shift procedures, night audit
procedures,
• Acquired groups the hotel lost (American Christian, Worldstrides, Sonshine educational
tours etc.)
• Acquired new groups (Ambassador Travel, Academic Travel etc.)
• Lead the hotel in all areas to pass the Choice Hotel inspection
• Made sure that any deficiencies for the Health Inspection were corrected
• Trained 2 General Managers (Brooke Harler, Roopesh Ghandi)
June 2007-January 2008 Quality Suites (Managed by LTD.) (757) 220-9304 Williamsburg VA
Front Desk Supervisor
• Trained General Manager (Loretta Hallum)
• Was acting GM for 4 months
• Assumed GM duties
• Hired and terminated employees
• Made schedule for hotel
• Signed Purchased orders for Restaurant, Housekeeping, maintenance and front desk
• Made vendor logs
October 1996-2007 Quality Suites (managed by 2 management companies Newport Hospitality
Group Inc. and LTD) (757) 220/9304 Williamsburg VA
Front Desk clerk
• Check in and check out guest
• Travel agent commissions
• Blocked groups rooms
• Reservations
• Managed cash register
3. 2004-2005 (Agner shoe store) Prime outlets
1991.1996 (7-Eleven store) Jamestown Rd.
On the Job training: Cooked breakfast, cleaned rooms, ran laundry and some minor
maintenance requests.
Achievements: Certification from the Hotel Motel Institute for Certified Hospitality Supervisor,
a Recipient of choice Hotels Prestigious “ Gold Award” for 7 years
Education: Diploma in Business from Surry County High school
Thomas Nelson Community College 1991
Lafayette High School of Nursing 2005
PERSONAL RFERENCNES AVAILABLE
Upon request
Dawn Barger