1. Krystal Gaston
220 Lewis Street Waterloo, IA 50703 |H: 319-239-2979|krystal.gaston@ymail.com
SUMMARY
Results oriented, hands on retail supervisor focused on achieving success and
increased sales through outstanding customer service skills. Accustomed to working
fast paced environments with the ability to think quickly, lead, train, organize and
motivate to exceed sales goals.
EXPERIENCE
07/2011 to present Family Dollar Waterloo, IA
MANAGER
• Supervise 5-7 employees
• Tracked, maintained and restocked inventory
• Assisted customers with returns and exchanges
• Managed cash register, including, credit card, cash and return transactions
ensuring register is balanced
07/2012 to 06/2014 Securitas Security Services Cedar Rapids, IA
SECURITY
• Private Security of location and special functions
• Computer input- Detailed daily log
• Answered calls/reported to locations on property if needed
10/2010 to present Casey’s Pub & Eatery Waterloo, IA
COOK/BARTENDER
• Provide friendly and efficient customer service at all times
• Cash handling with and without pos system/register
05/2006 to 08/2008 Omega Cabinets Waterloo, IA
PRODUCTION
• Worked individually and as part of a team to meet and exceed production goals
• Ran various machines and tools in order to deliver high quality products
• Responsible for promoting safe and clean working environments
EDUCATION
04/2009 to 06/2012
ASSOCIATES DEGREE Kaplan University Cedar Falls, IA
Criminal Justice
• Perfect attendance awards

2. SKILLS
• Data Management/scheduling
• POS systems
• Cross-functional team management
• Results drivencustomer service
• Quality Assurance