1. Davin Deer
30 Glenmore Ave Apt 2C
Brooklyn, NY 11212
(917)474-8494 daviindeer@yahoo.com
WORK EXPERIENCE:
CityMD- 08/10/2016- Current
Patient Care Representative Brooklyn, NY 11222
• Greeted and welcomed patients in a warm manner when first entering center
• Organized and coordinated all patient in-take, discharge duties.
• Accurately enters/updates all patient information in ECW system to keep track of all
patient demographics.
• Answered all patients questions regarding electronic prescriptions and gave
understanding on how the process worked.
• Scans, updates, and file medical records electronically to keep record of returning
patients.
• Answered high volume multi functional phone calls with questions regarding insurance
coverage, insurance deductibles, co-payments, test results etc.
• Responsible for accurately and strategically verifying active or inactive insurance.
Process medical insurance information through insurance verification website to verify
patient eligibility and co- payments.
Liaised between hospitals to refer and schedule appointments for patients being
referred to outside specialist.
Razorfish- 08/2015-08/10/2016
Receptionist/Office Services New York, NY 10014
• Welcome all guests, including executives, in a professional and courteous manner.
Offered all guest options of tea, coffee, and water as they wait to be called.
• Oversaw over 10 conference rooms and Guest offices to ensure each employee
received supplies, packages, and mail.
2. • Assisted with sending out packages via Messenger, FedEx, UPS, & USPS and
monitored daily courier pick up and deliveries
• Answered all questions regarding outside catering for in-house meetings and events
• Strong ability to respond effectively to unusual and emergency situations clients may
have
Collaborated with a team in setting up and breaking down of conference rooms with
catering, beverages, and technical equipment.
Brookfield Corporate Operations 09/2014- 08/2015
Client Service Supervisor New York, NY 10281
• Supervised and coordinated overall administrative activities for the Office Services
Department.
• Assisted clients with sending out packages via Fed Ex, UPS, USPS and DHL.
• Delivered packages and mail in a timely matter with a smile to all clients.
• Exhausted all options to solve multiple conflicts with allocation reports and inventory
on a daily basis. Stocked all pantry areas with supplies and paper for clients disposal.
• Gave clarification on all questions regarding package statuses to help appease the
clients.
• Communicated through email to answer any general questions in regards to mailroom
protocol or help with miscellaneous request. Assisted with wire binding and hole
punching of massive print jobs into actual books.
• Set up and broke down conference rooms for meetings with catering and beverage
set ups.
• Coordinated with office management in updating floor plans ensuring all new hires
were stationed in correct departments for accurate allocation reports
• Followed up with Brookfield’s business card vendor ensuring all details as discussed
were properly being implemented.