Ashley Brennan is seeking a B.S. in Applied Sciences from Northampton Community College with a tentative graduation date of May 2017. She has over 5 years of experience in patient services and billing in orthopedics offices and as a benefits representative for a carpenters union. Her skills include medical billing, insurance billing, Microsoft Office, and customer service.

1. Ashley Brennan
245 Kirkham Rd (570) 977-4947
Bushkill, PA 18324 brennan.ashley1211@gmail.com
EDUCATION
Northampton Community College Tannersville, PA
• Seeking B.S. in Applied Sciences Tentative Graduation May 2017
WORK EXPERIENCE
Mountain Valley Orthopedics East Stroudsburg, PA
Patient Service Representative January 2015-Present
● Engage in efficient, informative, and friendly customer service
● Tackle a variety of administrative tasks including organizing patient appointments, collecting
payment, and filing new patient credentials
● Demonstrate proficiencies in telephone and front desk reception within a high volume environment
● Resolve customer issues with expediency
● Accounts Receivable, Data Entry
Mountain Valley Orthopedics East Stroudsburg, PA
Billing Department Specialist August 2012-January 2015
● Performed CMS Claim coding and appeal follow up
● Monitored and pursued delinquent accounts, payment arrangements with patients
● Secured obstetrical payments by interviewing and obtaining information from pre-delivery patients
● Responsible for coaching new hires on daily tasks at hand
● Accounts Receivable, Data Entry daily
New York City District Council of Carpenters New York, NY
Benefits Representative September 2006-February 2010
● Responsible for all Union companies L-Q benefits for the Tri-State area and Florida
● Built and maintained quality relations with assigned accounts, and increased account base and
volume of sales on a consistent basis.
● Followed up with sales leads generated through incoming calls, and other promotional efforts to
expand current customer base.
● Assisted and resolved customer complaints in a timely manner.
● Accounts Receivable, Data Entry
ADDITIONAL SKILLS
● Medical Billing/Insurance Billing
● Mastery of Microsoft Office programs
● Ability to work comfortably within MS Windows 7/Mac OS X 10.10
● CPR Certified