1. GRACE DRESSLER
(908) 930-3642
g.e.dressler@hotmail.com
SUMMARY: A motivated, dedicated professional with over 20 years of administrative experience in
diverse business settings. Detail-oriented with excellent research,investigative and customer service
skills. Ability to organize, prioritize and work under pressure.
EXPERIENCE:
BabiesRUs - Woodbridge, NJ
Registry Consultant
● Resolve problems and Customer issues rapidly
● Drive sales in Baby Registry department by achieving set goals
● Conduct product demonstrations to promote sales of items to Customers
● Work together with peers and ensure all Customers' needs are met and exceeded
● Assist fellow team members with baby registry knowledge
Hess Corporation - Woodbridge,NJ
Retail Accounting
● Handled incoming invoices/coupons from over 800 stores
● Organized/kept track of invoices and coupons
● Assisted all store employees with issues concerning coupons/invoices
● Assisted with sales order errors
● Assisted in reconciling cash in safes against the verified physical cash
Richard J. Simon - LLC, New Brunswick, NJ
Receptionist/Personal Injury Legal Assistant
● Maintained confidential/sensitive files
● Handled medical aspects of cases to ascertain which medical records and bills will be needed and
determine if experts would be necessary
● Interacted with clients to learn about their injuries and how their daily life activities were affected
● Prepared medical chronologies, medical expense itemizations, deposition summaries and demand
packages
● Investigated facts to obtain relevant issues necessary to determine causation, damages,and extent of
injuries
● Negotiated with insurance adjusters and outside counsel to reach a fair settlement for clients with
specified limits
Croda - Edison, NJ
Office Clerk
●Provided customer service and support for the sales/order department
●Order fulfillment and logistics of a large customer base and export market
● Resolved customer/logistics issues promptly
●Prepared paperwork for customer orders
● Processed orders/Assisted in shipping of customer orders
Woodbridge Housing Authority - Woodbridge, NJ
Housing Management Assistant
2. ●Prepared,compiled, calculated and maintained all written and computerized documentation relevant to
the annual recertification process to determine continued eligibility of residents participating in the Public
housing program.
●Through recertification process obtained current information regarding family composition, income,
assets,and allowable deductions in accordance with current HUD regulations and WHA policies and
procedures.
●Traveled to all Authority housing developments to perform resident interviews.
● Performed interim recertifications.
EDUCATION:
Georgian Court University, Woodbridge, NJ
B.A. in Applied Arts and Sciences
Berkeley College,Woodbridge,
AAS Degree Program Paralegal Studies
AWARDS:
Dean's List
National's List
President's List
Phi Beta Kappa