1. C H R I S T O P H E R T . T H O M P S O N
Cell: (727) 946-7301 7806 Citrus Blossom Dr.
ct7774@gmail.com Land O' Lakes, FL 34637
PROFILE: Professional, dynamic, dedicated and results orientated Manager focused on leadership, training and
development of holistic teams. Proven proficiency in leading teams; driving higher sales and profitability within highly
competitive markets. Consistently achieved performance goals with focused initiative and vigor which was
complimented by an expertise and knowledge in:
*Staff training/team building *Quality assurance control
*Policies/procedures *Continuous Performance improvement
*Customer service & satisfaction *Purchasing/Inventory
*Budget w/in strict guidelines *Profit/growth strategies
EXPERIENCE:
AREA SUPERVISOR/COACH, Taco Bell 2013 - present
• Successfully supervised and provided oversight of 7 stores in a 100 mile radius on all aspects of daily business
• Exceeded company & nationwide customer satisfaction scores at all area stores throughout tenure
• Exceeded performance metrics with 7.7% area sales growth year over year, with 5.6% transaction growth
• Lead regional team with 25 green CORE's and passing all food safety audits
• Responsible for maintaining area budget, data analysis, weekly reports, and P&L
• Implemented new strategies, ascertained successful trainees & coached area managers to greater success
• Planned & coordinated various job fairs, training of employees and all aspects for restaurant launches
• Turned around underperforming stores, resulting in net increase of sales
GENERAL MANAGER, Taco Bell 2008 - 2013
• Lead, trained and coached a team of 40 employees in a successful 2.1 million dollar restaurant.
• Certified training manager, implemented new skills and helped further knowledge of employees
• Quality control, food cost and P & L
• Drove positive 5-8% sales growth year over year.
• Exceeded company and nationwide standards for customer satisfaction and numbers continually and consistently
CAPTAIN AVIONICS, United State Air Force 2000 - 2007
• Responsible for successful mission readiness and accomplishment.
• Managed all air crew, planning, fueling, contact times, lodging, and passenger functions in multiple theatre operations.
• Non- flying duties: Scheduling, Unit Deployment Monitor, Executive Officer, Regional Air Mobility, Control center
• Logged 1000+ Combat Flight hours as Aircraft Commander
• Received Good Conduct Medal, National Defense Medal, Air Medal, Outstanding Unit w/Oak Ribbon Cluster.
B.S. Applied Sciences, Samford University 1996 - 2000
AVIONICS TECHNICIAN B-1 BOMBER, United States Air Force1992 - 1996
• Maintained aircraft for mission readiness.
• Supervised crew of six technicians and delegated assigned tasks.
• Troubleshoot electrical problems, ordering appropriate fix parts, document all corrective actions, maintain continuity
between shifts.
EDUCATION
• B.S. Applied Science, Samford University, Birmingham, AL
• SEC Series 6 license
• Real Estate Sales Associate license
