1. En Woodley, PHR
ADDRESS:1701 San Pablo Road S, #723 Jacksonville,Florida 32224
MOBILE: 415.990.3167  E-MAIL: Enwoodley@gmail.com
Highly competent, multi-awarded, and results-driven professional offering a 15-year track record of success in
workforce planning, employee relations, talent development, performance management, and organizational change
across retail store operations; consistently recognized for effectively maximizing productivity to produce multi-million
dollar annual revenues.
EMPLOYMENT HISTORY
STORE TEAM LEADER ▪ TARGET: 2004-2014
Store Manager, Jacksonville, FL June 2013–December 2014
 Provided leadership,professional mentoring,and executive-level decision-making in overseeing 7 direct reports and
100 team members, generating approximately $21M annual sales revenue
 Revamped recruiting, training, and onboarding processes in alignment with staffing goals of new employees,
exceeding yearly turnover goal
 Investigated and reconciled all employee related issues resulting in 100% resolution
 Streamlined operations through performance management in 2014 as Target stores went through structural
changes; reduced hourly supervisor headcount from 10 to 6 within 6 months, while maintaining a fast, fun, and
friendly working environment, which even led to improved annual Best Team survey results
 Produced a $25k improvement in 2014 and $74K improvement in 2013 in inventory results through aggressive
employee retraining of company Best Practice and improved accountability
 Conducted risk assessment for work place injury and illness, identifying root causes, creating action plans and
generating excitement and commitment among team; resulted in year-to-date improvement in frequency
 Increased year-to-date Target metric performance goal from 89% to 93%, company driven credit card conversion
rate from 2% to 6% year-to-date, and exceeded demanding monthly payroll quotas by identifying training and
accountability gaps
Store Manager, Cupertino, CA August 2008–June 2013
 Established reputation as an expert in workforce planning, skilled at forecasting and establishing plans to meet
staffing goals and objectives. Chosen among 6 other Business College advisors out of 60 peers in the group, tasked
to interview, hire, train, mentor, and evaluate performance of new Executive Team Leaders for 8 Target stores in the
San Jose district
 Spearheaded monthly districtsuccession planning for 96 Executive Team Leaders by strategically focusing on career
goals and leadership strengths and opportunities
 Regarded as the driving force behind the next-level promotions and improvement of competency levels of 9
Executive Team Leaders and 11 team members by providing individualized talent and career assessment
 Captured a dramatic improvement in yearly gross margin from 32.84% in 2009 to 34.16% in 2013, which led to
significant increase in gross annual store revenues by $3M (annual sales revenue of $65M) through improving
productivity of 11 Executive Team Leaders and 240 team members
 Diligently analyzed financial reports as well as developed/implemented necessary adjustments that resulted to
exceeding payroll goals by $160K from 2009 to 2013
 Initiated all efforts to exceed annual inventory numbers by $250K over 3 years, surpassingcompany goal of less than
1% for high-risk stores
 Garnered multiple Quarterly MVP awards from senior management from 2008 to 2013
Group Logistics Specialist, Bay Area, CA August 2007–August 2008
 Promoted by the Group Vice President within just 3 years of tenure, and was appointed to be the Group Logistics
Specialist accountable for 50 stores
 Salvaged 14 underperforming stores by rectifying processes and upgrading talent to meet company standards;
within one year, all 14 stores were taken off the “broken list”
 Presented with Quarterly District MVP awards in 2007 and 2008 by Group Leadership

2. En Woodley
Department Leader of Logistics, San Mateo, CA July 2004–August 2007
 Directly supervised, mentored, and provided strategic leadership to 2 Executive Team Leaders and 50 team
members with approximately $75M annual gross sales revenue
 Streamlined in-stock procedure on sales floor, realizing a 4% increase in annual store sales and 25% improved
operational efficiency, from 20 cartons to 27 cartons per hour
 Spearheaded community service events involving 100+ Target volunteers, participating in a headline-grabbing
Elementary School Library makeover
OPERATIONS MANAGER  CIRCUIT CITY: 2002–2004
 Administered entire warehouse operations and the daily trucking process, while directing daily operations of the
Customer Service Department with 6 hourly team members
 Coordinated with the sales floor and customer service to ensure the provision of the highest quality service with on-
time transactions, delivery, and set-ups
 Consistently exceeded goals for controllable profit (sales, payroll, and expense), which led to receiving quarterly
incentives
EDUCATION
Bachelor of Arts in Sociology, 1999
Vanderbilt University, Nashville, TN
CERTIFICATION
Professional in Human Resources (PHR), 2015-2018
Jacksonville, FL