1. Christopher Batten 4683 Belford Cir
Broomfield, CO 80023
720-201-0930
chrisbatten15@gmail.com
www.linkedin.com/in/ChristopherBatten15
Education
Bachelor of Science: Business Administration
Emphasis: Management
Monfort College of Business,2004 Malcolm Baldrige National Quality Award
University of Northern Colorado (UNC), Greeley, CO
Graduation: May 2010
Transferable Skills
• Strong communication and relationship-building skills acquired through experience as a manager, sales associate,and
customer-service positions
• Effective manager; driven to provide excellent customer service, able to assess complex situations,and formulate solutions
• Encourage team members by setting the example, being an active listener, and challenge them with individual ownership
Employment History
Neff Rental
Sales Coordinator, Denver, CO, November 2014 - October 2016
• Received C.L.A.S.S. Driving Sales Outstanding Performance Award
• Directly involved in developing customer relationships by handling inquiries, qualifying needs,determining equipment
availability, coordinating logistics and transportation,and processing/closing orders
• Worked with outside sales team to provide excellent customer service and support.
Home Depot
Lumber and Building Materials Department Supervisor, Lone Tree, CO, November. 2013 - April 2014
• Handled all ordering for lumber and building materials to maintain in-stock quantities
• Corresponded with vendors on in-stock issues,new products,product placement, and expediting shipments
• Analyzed shrink numbers weekly and created game plans to aid in stores asset protection and prevent loss
• Trained new employees on policies, procedures,safety practices, and expectations of department
Cashier and Tool Rental, Thornton and Greeley, CO, May 2011 - September. 2011, May 2007 - June 2009
• Resolved customer problems by helping them with their projects or assisting themin locating a specific product
• Acquired cross training in two otherdepartments – garden and hardware
• Worked with department supervisors to place products strategically throughout the store so customers could find advertised
products efficiently
• Executed the remodel of the department in a one month time frame
Best Buy
Mobile Phones Lead, Broomfield, CO, July 2013 - October 2013
• Recommended phone model, carrier, plan and accessories based on understood needs ofcustomer
• Activated customers’ new phones and programmed them to work with correct carrier
• Coached staff on selling techniques and how to sell the "complete package"
• Transferred data from current phone to new phone to verify everything was compatible
Vail Resorts
Product Sales Assistant Manager, Breckenridge, CO, November 2011 - April 2012, October 2012 - April 2013
• Managed a staff of 25 employees in call center and sales office
• Coordinated and maintained the working relationship between Product Sales and the on-snowweekend Special Programs
• Reviewed applications and conducted interviews with potential candidates then followed up with offer if applicable
• Conducted staff reviews and worked with individuals on how to improve certain aspects oftheir job and praise their strengths
• Delegated tasks amongst employees to increase efficiency of all offices