1. Christie Fogleman
180 Cedar Road, Covington, GA 30016
Phone 770.298.9378
christieanne83@att.net
Career Objective:Seeking a professional position where I may utilize my knowledge and work
experience to grow within and benefit the company.
Qualifications
 Customer service orientation
 Alphanumeric data entry
 Strong oral and written communication skills
 Experience in production reporting
 Excellent problem solving and researching skills
 Thorough understanding of MS Office, MS Office Word 2007 & higher, MS Outlook,
Lexus Nexus,Best Case,PACER, QuickBooks 2014 and eClinical Works
Works History
Patient Account Representative
September 2015 – October 2016
 Posted pt & ins payments
 Maintained ERA pymt system
 Researched pt/ins AR accts
 Reviewed EOB’s
 Submitted claims
 Completed special projects
 Research ins pymt rejections
Office Assistant,Alltemp Refrigeration
July 2013 – July 2014
 Answered incoming calls
 Scheduled project hotel & equipment reservations
 Collections
 Assisted with payroll
 Overseen service department calls, orders, customer accounts,scheduling and billing
CSR, Lincare
August 2012 – March 2013
 Answered incoming calls
 Completed orders
 Verified insurance
 Managed medical documentation, such as CMN’s, authorizations and doctor letters
 Branch reporting
Senior Paralegal, Clark & Washington, LLC
November 2010 – August 2012
 Met with clients
 Gathered information for attorney use
 Prepared various motions, modified plans and amendments
 Maintained client file reports
 Answered externaland internal phone calls
 Trained new paralegals
Documentation Lead,American Homecare Supply of GA – Air Products
July 2004-July 2009
 Lead to a team of nine employees
 Managed medical documentation, such as CMN’s, authorizations and doctor letters
 Created and maintained medical compliance reports
 Answered externaland internal phone calls

2.  Maintained external and internal mail
 Conducted insurance compliance research
Loan Operations Clerk,First Nation Bank - Synovus
September 2002-July 2004
 Loan clerk for commercial and personal loans
 Maintained customer service in the call center
 Entered and maintained loan data
 Worked in the check imagery department
 Worked as a weekend teller
Achievements
 I assisted in drafting the company policy for the compliance/documentation department.
 I worked in completing a companywide project to achieve lower compliance ratings.
Education
 Kaplan University, Bachelors of Science in Legal Studies, May 2012
 Dekalb Technical College, September 2007-May 2008
 Mount Vernon Christian School, High School Diploma, May 2001