1. Carolina V. McGlothlin, CMP, CGMP
8902 Grist Mill Woods Court, Alexandria, VA 22309 •••• (571) 244-5152 •••• redvwbug2000@hotmail.com
Professional Experience:
6/2013 to Present Potomac Management Resources
Director, Meetings & Events 400 North Washington Street, Suite 300
Alexandria, VA 22309
Manages all meeting requirements for the company’s 17 clients. Responsibilities include site and vendor searches and
selection, RFP creation and solicitation, hotel and vendor contract negotiation, room set up, audio visual selection,
food & beverage selection, speaker logistics, security coordination, budget creation and management, travel
coordination, volunteer management, day-of preparation, training, on-site staffing and support, strategic planning and
business development. Duties also include daily/weekly/monthly/quarterly in person or written reporting to board of
directors/planning committees.
Significant accomplishments include improving company’s ranking from 4th to 2nd in 2014 and to 1st in 2015 on the
Washington Business Journal’s Book of Lists for most Events Planned in the Metro-Area.
10/2007 to 8/2012 Federal Trade Commission
Event Planner 600 Pennsylvania Avenue, NW
Washington, DC 20580
Managed all on and offsite Agency events, which numbered over 1,000 annually. Responsibilities included event
logistics, content planning, RFP creation, budget creation and management, site selection, hotel and vendor contract
negotiation, audio visual selection, food & beverage selection, speaker logistics, event evaluations, security
coordination, attendee registration, training/management of events staff, onsite event coordination and management
of pre and post event details. Additional responsibilities included implementation of a new web based room
scheduling program and creation of the Department Room Scheduling Manual.
06/2005 to 9/2007 Management Options, Inc.
Director of Meetings & Conventions 1620 I Street, NW, Suite 615
Washington, DC 20006
Managed all meeting requirements for the company’s 60+ clients. Responsibilities included event logistics, content
planning, budgeting, marketing, attendee/exhibitor registration, acting liaison to exhibitors, exhibit hall layout, exhibit
booth assignment, exhibitor logistics, event program creation, program advertising solicitation, sponsorship
fulfillment, website creation and maintenance, RFP creation, site selection, contract negotiation, audio visual selection,
food & beverage selection, speaker logistics, collection of speaker materials, department reports to Boards,
training/management of 2 person events staff and 10 person on-site conference staff. Additional responsibilities
included netFORUM implementation and creation of the Events Department Standard Operating Procedures Manual.
9/2003 to 5/2005 (positions were held with different clients and were con-current) Washington Policy Associates, Inc.
1) Conference Manager 1600 Duke Street, Suite 400
Alexandria, VA 22314
Responsibilities included the planning, budgeting, marketing, attendee and exhibitor registration, program advertising
solicitation and creation, corporate sponsorship fulfillment, website creation and maintenance, site selection, contract
negotiation, audio visual selection, food & beverage selection, management and staging of an annual conference for
650+ attendees. Additional responsibilities were the planning and management of 15-20 smaller (15 to 100 attendees)
meetings per year.
The 2004 and 2005 conference profits resulted in an average increase of 52% over 2003.
2) Member Services Manager
Responsibilities included the everyday management and maintenance of the association membership (150+).
Significant accomplishments included increasing the 2005 Membership Renewals by 13% and 2005 Newsletter
Renewal Subscription payments by 79% over their respective 2004 totals.
2. 3) Membership Director
Managed a mariner random drug testing program. Responsibilities included the hiring, training and supervision of the
program’s two employees, recruiting/marketing and the overall management of the program.
The significant accomplishment of a 28% increase in membership was reached because of improved staff customer
service skills and the creation of a new program brochure.
10/2001 to 9/2003 Washington Policy Associates, Inc.
Membership Coordinator 1600 Duke Street, Suite 400
Alexandria, VA 22314
Maintained a mariner random drug testing program membership database of 10,000+ members, revised the program
handbook and renewal brochure and created several form letters for program streamlining.
Membership renewal rates increase from 78% in 2000 to 80% in 2001 and to 81% in 2002.
4/1998 to 10/2001 Comprehensive Health Services, Inc.
Accounts Manager 8221 Boone Boulevard, Suite 700
Vienna, Virginia
Coordinated pre-employment physicals, blood-work and drug screens for clients’ (20+) potential employees.
Responsibilities included the data entry of examinee personal and medical information, collection and review of
examinees’ results, daily reporting (bi-lingual) of exam results to clients, as well as the invoicing (bi-monthly) of clients
for completed exams, maintenance of on-site file system of exams, including copying, filing and mailing of exam
results. Duties also included the creation of the training manual and the hiring and training of new employees.
6/1997 to 3/1998 BAM-GTO Partners
Office Manager 8621 Chateau Drive
Rockville, Maryland
Managed the daily office operations for Latin American stock brokers. Responsibilities included answering a bi-lingual
multi-line phone, receiving and distribution of mail, creation of form letters for correspondence, mass mailings to
investors, coordination of employees’ transportation, coordination of domestic and international wire transfers and
maintaining daily log of all incoming and outgoing company invoices as well as maintaining filing systems for research
department. Duties also included ordering of office supplies, copying, filing and the coordination of working
luncheons.
6/1995 to 6/1997 Rescon, Inc.
Customer Service Administrator Gallows Road
Vienna, Virginia
Connected individuals with Indigent Patient Pharmaceutical Drug Programs. Responsible for determining eligibility
through bi-lingual phone interviews. Duties also included training of new employees and creation of a training
manual and “cheat sheet” for common Spanish phrases/questions (e.g. “Do you need a Spanish speaker? Please hold
for a Spanish speaker.”
Education: Boston University, 1991-1995
Certifications: Certified Meeting Professional (CMP), Certified Government Meeting Professional (CGMP),
Contracting Officer Representative (COR), Recipient of ASAE Business of Meetings Certificate
Skills: Spanish, French, proficient in MS Office & Project, OS X, Go-Live (Website Creation), FileMaker,
PageMaker, QuarkXpress, net FORUM and SharePoint