1. CarlyDube
272 Gold St. Apt 1  Boston, MA 02113  (860) 324-5890
carly2206@gmail.com
Objective:
Driven HR Business Partner who has demonstrated proven excellence in performance as well as company values,
and is eager to enhance her problem solving and people skills in the field of Human Resources.
Core Qualifications:
• Outstanding interpersonal skills
• Strong verbal and written communication
• Excels in customer service and satisfaction
• Experience in coaching, training and performance management of associates
• Ability to interact effectively with Senior Management
• Quick learner
• Computer proficient in Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook; as well as
UltiPro, Onyx, Lotus Notes, Predictive Index Trained
Experience:
September 2015- Present, Grand Circle Corporation, Ma- HR Business Partner
• Influenced organizational development and design to meet company-wide business goals and
strategic initiatives.
• Spearhead actions to support a strong culture of performance management, where top performers are
rewarded and performance issues are quickly addressed and resolved.
• On a quarterly basis, ensure 100% of top performers received Career Development Plans that
leveraged their strengths and provided them with learning and growth opportunities. Also, ensure
100% of bottom performers received performance improvement plans to resolve performance issues
or exit the organization.
• Ensure a strong culture of associate responsibility and engagement leading to 98% retention of the
top 25% of high performing associates.
• Recruit top talent for designated business units
• August 2014- September 2015, Grand Circle Corporation, Ma- Corporate Recruiter
• Hired consecutive classes of 20 new hires for customer service positions
• Hired for wide range of positions, including financial analysts, marketing/data analysts,
Communications analysts, staff accountants, director of customer loyalty analysis
• Screened large amounts of resumes and conducted phone, as well as on-site interviews to best meet
the needs of the company values as well as skill levels
• Maintained relationships with hiring managers from all areas of the business, including CEOs
• Conducted new hire onboarding training sessions
• Made recommendations to hiring managers in regards to the recruiting process and candidate flow
• Made changes to the onboarding process by being proactive in soliciting feedback from both new
hires and hiring managers
November 2012- August 2014, Grand Circle Corporation, Boston, Ma- Traveler Support Team Lead
• Q2 Top Performer 2014, Q1 Top Performer 2014, Q3 Top Performer 2013
• Ranked 2nd in the department, rated an A
• Facilitated Product and Policy Trainings for the Department
• Responsible for the coaching of 8-16 associates at a time, supporting associates to meet goals
through individualized coaching as well as performance management
• Wrote recommendations to improve the processes involved in the Referral Program, Email contact
as well as Invoicing; all of which have been implemented providing savings of over $200K annually

2. November 2011-August 2012, Charleston Cooks, Charleston, SC- Sales Associate
• Completed daily store operations including compiling and reporting sales figures
• Generated daily sales of $5,000
• Developed and maintained positive relationships with customers
• Awarded Employee of the Quarter, June 2012
January 2011- May 2011, Williams Interactive, Burlington, CT- Marketing Intern
• Conducted analysis to address marketing strategies using digital media such as Google AdWords
January 2011- May 2011, Frog Design, New York, New York - Research Intern
• Researched product design and conducted surveys to evaluate social consumption based on product
design
January 2008- May 2011, University of Connecticut, Storrs, CT - Administrative Assistant, Department of
Residential Life
• Answered incoming phone inquiries and directed them appropriately
• Received and distributed incoming student mail
• Created Bulletin Boards with important information for the hall residents
• Reported directly to the Director of Residential Life and completed duties as assigned
Education:
University of Connecticut, Storrs, CT- 2011 Bachelor of Arts, Spanish and International Relations
• Related coursework: International Business, Conversational Spanish, History of U.S. Latinos, Micro and
Macro Economics, Business Mathematics
• New England Scholar 2010
• Dean’s List
• Graduated cum laude
College of Charleston, Charleston, SC - 2009 Fall Semester
• National Student Exchange Program
Universidad de Granada, Centro de Lenguas Modernas, Granada, Spain - Spring Semester 2010
• Courses conducted completely in Spanish
• Awarded Global Citizen Scholarship
• Lived with a local family
References:
1. Emeka Nnama, Supervisor, Grand Circle Travel; ennama@oattravel.com,
2. John Pedro, Director of Human Resources, Grand Circle Travel; jpedro@oattravel.com
3. Lori Barbarino, Manager, Grand Circle Travel; lbarbarino@oattravel.com