1. BELINDA D. BENNETT Telephone: 404-245-5289
6116 BoVista Court E-mail: belindabennett@bellsouth.net
Stone Mountain, GA 30087
Skills: Detail oriented with a focus on customer service while working in a fast pace environment. This has provided
me the skills to work with a strong sense of urgency. I have knowledge of Microsoft Office 2013 and the Internet. I type 50
wpm, knowledge in Administrative Office Equipment, 10-Key, QuickBooks, SendOuts, Bullhorn, Prove IT Testing, and
FieldGlass, Excellent organizational skills, self-starter, with ability to work well as part of a team or independently.
HR SKILLS
Employment Law
FMLA/EEO/WC
AP/AR
Employee Relations
Alternative Dispute Resolution (ADR)
HR Program Management
Orientation & On-Boarding
HR Policies & Procedures
Multi State Payroll
PROFESSIONAL EXPERIENCE
MedPro Personnel, Inc., Atlanta, GA 04/2006 – 04/2016
Payroll Associate
 Work in a high volume, fast pace staffing agency environment with employees nationwide
 Process weekly multi-state payroll
 Enter payroll information into an HRIS system
 Reconcile & balance payroll batch reports
 E-Verify
 Process new hire paperwork
 Audit new hires paperwork/files
 Answer and resolve employee questions as it relates to payroll issues
 Knowledge of Federal and Multi-State policy and procedures
 Generate billing invoices
 Train all new Administrative Assistants
 Demonstrate independent judgment to interpret and enforce company policy as it relates to Payroll
 Driven to meet all deadlines
 Managed and reconcile A/R invoices
 Quick responds to customer/vendor issues to bring to a resolution
 Collect past due invoices on open accounts
 Process unemployment claims
 Run background and reference checks on applicants
 Prepare and process monthly, quarterly and annual reports
 Process workers compensation reports
 Verify timesheet discrepancies with managers
 Process weekly payroll reports
 Assist in process improvement to ensure a better workflow process
H&R Block, Stone Mountain, GA 01/2005 - 04/2005
Tax Associate (Seasonal)
 Prepared individual and sole proprietorship income tax returns
 Educated clients on company products such as, Express IRAs, Refund Anticipation Checks and Refund
Anticipation Loans
 Used various electronic refund filing methods
 Implement tax laws as it related to the different states requirements

2. BlueCross & BlueShield of Georgia 09/1995 – 06/2002
Greater Georgia Life Insurance Co., Atlanta, GA (A subsidiary of Blue Cross & Blue Shield)
Supervisor, Enrollment, Disability & Life 02/1999 – 06/2002
 Provided instruction and guidance to 17 associates
 Coached/Counseled employees on attendance and adherence to established schedules and guidelines
 Provided feedback to the Unit/Individuals on performance, meeting monthly performances goals, response time,
accuracy and quality
 Conducted yearly performance evaluations
 Assisted upper management on special projects to meet strict deadlines
 Prepared and analyzed daily, weekly and monthly performance reports
 Processed bi-weekly timesheets
 Responsible for enforcing disciplinary action on personnel
 Ensured production standards were met to provide stable bases for new group processing
 Assisted in training and implementation of the new computer system
 Ensured customer inquiries and complaints were resolved accurately and timely
Senior New Business Specialist 03/1997 - 02/1999
 As a “Lead”, assisted in training programs and staff development
 Processed new business policies which included implementation of initial billing
 Processed paper applications and changes
 Responsible for posting, reconciliation and collection of accounts as well as providing all administrative aspect of
assigned accounts
 Provided proactive resolutions of problems to internal and external customers
BlueCross & BlueShield of Georgia
Human Resource Specialist 09/1995 - 03/1997
 Provided support to HR staff, internal and external customers
 Conducted employment testing of internal applicants
 Maintained personnel files
 Conducted exit interviews
 Preparing reconciliation statements for bank deposits from ticket sales
 Created communication packages for departmental managers
 Responsible for ordering office supplies
 Coordinated company blood drives
 I-9 reconciliation and auditing
 Assisted recruiters with testing of potential applicants
 Administered drug testing
 Process workers compensation incident reports
 Conducted exit interviews
State of Georgia Notary
Education
10/2008 - 04/2012 Georgia Piedmont College – Program of Study; Accounting
10/2005 - 04/2006 Georgia Medical Institute - DeKalb Campus - Atlanta, Georgia
09/2004 - 12/2004 H & R Block Training
Diploma and Certification
2006 Medical Insurance Billing and Coding
2005 Health Insurance Portability and Accountability Act (HIPAA)