1. Sheryl Dennis
H. (256) 486-3939
2500 Deerman St. C15-Guntersville, AL. 35976
Email: sheryl320dennis@aol.com
Objective: I am excited to re-enter the workforce and I am actively seeking employment with an established company
whereI can contributemy knowledgeand experienceto enhanceobjectives.
 Skilled in Accounts Receivable, Accounts Payable, Collections, Finance, Receptionist, Front Desk,
Administrative, Clerical, Customer Service, Cashier.
 Experienced in multiple software applications: Sage (Adonix), SAP, Velociti, CACS, AS400, Oracle.
 Microsoft Outlook, Internet, Excel, Word, Power Point, 10-key by touch (Certificate), Type 48+WPM
(Certificate), office equipment functions (copy, scan, printer, fax).
 Available immediately!
Professional Experience
Financial Analyst/Accounts Payable K.T.N.A.(Robert Half-Accountemps), Hollywood, AL.
February 2015 to October 2015
 Recorded, stored and analyzed financial information pertaining to manufacturing bills.
 Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes.
 Categorized records, summarized, compiled and kept financial data, using journals and ledgers.
 Followed correct guidelines of three-way matching-invoice, packing list/proof of delivery and purchase order.
 Maintained W-9, ACH information and basic vendor information books.
 Operated 10-key calculators, copy/scanner/fax machines to perform calculations and produced documents.
 Receptionist and administrative duties.
Hospital ER/Supplies Collector Medical Data Services, Gadsden, AL.
December 2014 to January 2015
 Arranged debt repayment for established repayment schedules, based on customers' financial situations.
 Located and notified customers of delinquent accounts by phone to obtain payment.
 Advised customers of necessary actions and strategies for debt repayment.
 Persuaded customers to pay amounts due on credit accounts to us or the medical facility or non-payable checks.
 Discussed with customers to determine reasons for overdue payments and to review the terms of services.
Customer Service Representative Ferrellgas, Albertville, AL.
December 2014 to December 2014 (Seasonal)
 Conferred with customers by phone or in person to provide information about products and/or services, take
and/or entered orders, cancelled accounts, and/or obtain details of complaints.
 Kept records of customer interactions and/or transactions, recording details of inquiries, complaints, or
comments, as well as actions taken.
 Resolved customers' service and/or billing complaints by performing activities such as exchanging merchandise,
refunding money, or adjusting bills.

2. Accounts Receivable Coordinator Flagler Construction Equipment, Orlando, FL.
June 2013 to October 2014
 Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.
 Located and notified customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
 Conducted bi-weekly conference calls with management, sales and branches to review accounts.
 Construction liens and notice to owners per Florida statutes.
 Persuaded customers to pay amounts due on credit accounts, damage claims, or to return merchandise.
 Located and monitored overdue accounts, using computers and auto-dialer.
 Recorded information about financial status of customers and status of collection efforts.
 Sorted and filed correspondence, and perform miscellaneous clerical duties such as answering correspondence.
Billing and Collections Acorn Stairlifts (SNI Companies), Orlando, FL.
Aug. 2012 to Feb. 2013
Education
Associate of Science Degree - Medical Billing and Coding
Florida Technical College-January 2015-Kissimmee, Florida
*Awards/Certificates:
President’s Awards and Perfect Attendance Awards
*Courses studied: Medical Terminology,
Health Insurance, Anatomy & Physiology I &
II, Healthcare Information Processing, CPT
Coding, ICD-9/ICD-10 Coding, Administrative
Office Procedures, Medical Law & Ethics.
 Received payments and post amounts paid to customer accounts.
 Contacted companies to check on payment status.
 Negotiated credit extensions when necessary
 Answered customer questions regarding billing of accounts
 Recorded information about financial status of customers and status of collection efforts.
 Sorted and filed correspondence, and perform miscellaneous clerical duties such as answering
correspondence.
Collections Representative Wyndham Vacation Ownership, Orlando, FL.
Jan. 2010 to Aug. 2012
 Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.
 Conferred with customers by phone to obtain reasons for overdue payments and to review the terms of sales,
service, or credit contracts.
 Documented information about financial status of customers and status of collection efforts.
 Sorted and filed correspondence, and perform miscellaneous clerical duties such as answering
correspondence.