1. Charavari S. Leak
416 Forestdale Drive (704)870-9932 -Mobile
Spencer, NC 28159 (704)870-8017 -Home
Charavarifine@gmail.com
OBJECTIVE: To join a company that has growth potential where I can utilize my 9 years of combined
experience in Customer Service, Retail/Inside Sales, Account Management and
Insurance Verification.
SKILLS, TRAINING AND CERTIFICATIONS:
- Critical thinking, reading comprehension, judgment and decision making without supervision
- Data entry, 10-key (touch), deductive logic, strategizing and troubleshooting
- Customer Service/Inside Sales, Retail Specialist, Inbound/Outbound calls, Telecommunications
- Proficient use of various software programs and efficiency in Microsoft Office Suite and Mac.
- Administrative Assistant, Analysis/ Evaluations of data, Problem- solving solutions
- Strong communication and interpersonal skills. Ability to multi-task
- Health Insurance Certification – licensed to sell in 52 states
- Handled large sums of money, Cashier, Inventory Specialist
EDUCATION: North Rowan High School / Spencer, North Carolina.
(Graduated May 2005 with Diploma and CNA certification)
Rowan Cabarrus Community College-Major/Nursing 2006-2007
EMPLOYMENT EXPERIENCE:
Amazon 11/2015 – 04/2016
(Work from home) Retail Customer Service Associate – Daily data entry, Various software programs, able to work
with minimal to no supervision, handling private and sensitive information, maintained/exceeded company
metrics, company policy solutions. - Seasonal
Sykes Poweredby Alpine Access 08/2013– 08/2015
Customer Service, account management, retail sales, data entry, telecommunications, complex problem solving,
handling sensitive and private information

2. Aerotek 12/11 - 01/12
Insurance Verifier -Temporary assignment (seasonal) - Typing and daily computer use.
Supervisor – Donniel /Charlotte, N.C
Connextions 08/11 - 12/11
Insurance Benefits Verifier (seasonal) - Data entry, Proficiency in a variety of software programs.
Supervisor - Darnley / Concord, NC
Hash SteelConstruction 12/09 - 1/11
Administrative Assistant - Clerical duties and Customer Service
Supervisor Marlon Hash / Salisbury, NC
GQ Men’s Wear 06/09 - 12/09
Sales Associate - Cashier, Stocker and Customer Service Representative
Supervisor - Kenny /Salisbury, NC
Lexington Insurers 02/09 - 05/09
Insurance Verifier for Medicare (seasonal) - Customer service, Account Management, Billing/payments
Supervisor- Danny /Lexington, NC
Domino’s Pizza 06/08 - 01/09
Delivery Driver - Customer Service, Payment Processing
Supervisor - Colt /Salisbury, NC
Liberty Commons 03/06 - 04/08
Certified Nursing Assistant – Facilitated day to day care for residents, daily charting/reporting
Supervisor - Bill Johnson / Salisbury, NC
Bojangles 06/03 - 02/05
Cashier, Customer Service Rep, Line Leader
Supervisor - Cynthia / Salisbury, NC
PERSONAL REFERENCES:
Dr. Bishop Hash (704) 638-0360 Johnny A. McEntyre (704) 640-5489
Angel M. Walker (704) 777-9066