1. Brandy C. Garcia
Cell: 512-731-6183
garciabrandyc@gmail.com
Curious and engaged student with strong interpersonal skills, interested in cultivating experience in the health
care field. I have over four years of client service experience and one year of medical office experience. I am
pursuing career opportunities in addition to my education to expand my knowledge of the medical field.
EXPERIENCE
Houston Heart Centre, Houston, TX: Receptionist/Medical Assistant October 2015 – Present
• Review all patient lab results and send each patient a letter regarding those results
• Ensure all clients that arrive are greeted and cared for with exceptional service
• Distribute patient depression and anxiety testing via iPad and keep a detailed list of results
• Check patients in and out as well as make outgoing call reminders for all appointments
• Review patient’s insurance eligibility, verify and collect demographic information and copays
• Administer EKGs and X-rays, as well as check for prior authorizations with insurance companies for specific
procedures
Reginelli’s Pizzeria, Bellaire, TX: Assistant Manager and Trainer May 2014 – May 2015
• Front of house staff trainer
• Answers phones to place to go orders/open or close checks
• Cross-trained to cook all meals prepared in the kitchen
• First line of contact with customers ensuring a positive customer experience
Federal American Grill, Houston, TX: Hostess/Server May 2013 – January 2014
• Primary contact for upscale clientele, answering phones and taking reservations
• Organized the floor, ensuring ultimate guest comfort and providing a superior guest experience
• Assisted all wait staff in expediting and customers when necessary
• Enhanced soft skills and learned how to accommodate guests in a polite, respectful manner
Law Offices of Charles Jacobus, Houston, TX: Administrative Assistant April 2013 – January 2014
 Handle all incoming phone calls with polished client service skills
• Sort and distribute incoming mail
• Scanned and organized all documents for paperless office procedures
• Edit all current and past clients’ lists using Microsoft Excel
Computer Proficiencies: Microsoft Office, OS X, iLife, Final Cut Pro, Adobe Photoshop,
Open Table, CareTracker, Greenlight
Languages: Intermediate Spanish
EDUCATION____________________________________________________________________________
Houston Community College Health Sciences BS, Graduation 2019
Bellaire Senior High School Diploma, June 2012
 Patient Scheduling
 X Ray Processing
 EKG Testing
 Client Service
 Phone Etiquette
 Insurance Verification
 Office Organization
 Interpersonal Skills