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Tisha Lenth
PH: 515-971-2704 2402 Parkridge Dr.NE
tishamarie79@gmail.com Ankeny, IA 50023
Education: Bachelor Liberal Studies: May 2012
Iowa State University, Ames IA
B.L.S: Business Communication
Certified Group Fitness Instructor: 2012
Aerobics and Fitness Association of America
Associates of Dental Assisting: CDA: May 2003
Associates of Science: May 2004
Marshalltown Community College
Skills: Excellent communication, management and customer service skills
Extensive experience & course work in an administrative environment
Excellent problem solving, analytical and decision-making skills
Self-motivated professional able to work independently or within a team
Word, Excel, Power Point, Access, 10 Key, 60 wpm
Experience: Manager
Milan Laser Spa
Sept. 2014- Oct 2015
Ensuring daily routines are followed through with all store operations
Calculation and submission of all timecards with commission totals to corporate
Conducting all sales consultations with new patients to increase store revenue
Managing all financial arrangements of the store including calculation of client
payment plans and reconciliation of daily transaction totals
Training new office staff along conducting new employee orientations
Manage nurse and receptionist schedules to ensure coverage
HR/Public Relations/Marketing
Angels in the Home
June, 2013-May 2014
Recruiting, Interviewing and hiring for all staffing needs
Prepare & Conduct all employee orientation for new hires
Weekly payroll and timecard approval and submission
Meeting with potential clients to inform and educate on our services
Arranged meetings with clients to finalize CSA and necessary paperwork
Implementing and maintaining an organizational system for all employees and
Clients
AR and other accounting functions in clients data base
Payroll Specialist
Casey’s Corporate
July 2012-May 2013
Review, research & resolve discrepancies with over 300 stores hourly reports
Communicates with area supervisors to ensure new hire paperwork and training
documents are completed accurately according to governmental regulations
Working daily with highly sensitive/confidential information along with exercising
sound judgment to approve new hire and wage increase documentation
Verify garnishments on wages, written correspondence to court order
interrogatories, ordering checks to complete order requests once garnishments
have been satisfied
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Calculate and enter wage increases for promotions and position changes
Accurately keying all data for new hires, transfer and terminated employees
Instructor /Internship Supervisor
Des Moines Area Community College- Ankeny, IA
November 2006- May 2010
Prepare, manage and implement daily lesson plans
Trained students on broad range of professional patient relations and chair side
basics
Lectured in following areas: Business Office Management, Insurance
submission, Dental materials, Clinical assisting, Dental science and Radiology.
Managed and maintained up to date records of grade percentages and progress
in all stages of the program in excel program
Visited clinical settings on a regular basis to ensure students are maintaining a
professional manner and meeting all expectations
Dental Program Instructor
Vatterott College- Des Moines, IA
Oct. 2005- November 2006
Prepared and administered examinations, lesson plans and students material
Maintained accurate records of attendance, grades, and progress reports
Completed course credentials and certifications as a part of professional
development plan.
Administrative Assistant/CDA
Plaza Family Dental- Marshalltown IA
June 2004-November 2005
Manage accts receivable; reconcile bank statement, submission of all electronic
and paper claims; maintained cash box
Investigate and resolve insurance denials to ensure proper payment
Answer all patient questions regarding treatment and insurance concerns
Assist with direct patient care as needed;
Receptionist & scheduling duties as needed
Set up payment arrangements with patients
References Available Upon Request