1. Angelica Loaiza
2770 Stillwell Avenue
Brooklyn, NY 11224
C:347-902-0059
Loaizaa28@gmail.com
Professional Objective: To obtain a position where I can apply my education and skills, with the
possibility for growth and advancement.
Summary Of Qualifications
Bilingual (Spanish)
Exceptional interpersonal and customer service skills
Supervising, training, evaluating, motivating and support staff
Excellent computer skills
Presentation of a positive and professional Image
Professional Background:
12/7- Present Core Focus Physical Therapy, Director of Client Services/Patient care coordinator
*Manage the administrative and clinical teams
*Greet and schedule patients, Manage multi-line phone system
*Marketing and correspondence with doctors, hospitals ,lawyers and workers compensation and no fault
case managers
*Medical billing and insurance verification
*Obtaining necessary authorization and referrals
*Receiving mail, filing and maintaining organization of office
*Manage staff schedules and payroll
*Proficiency in raintree, therassist and daq billing software
9/11-11/12 Destino Restaurant, Hostess/Assistant Manager
*Greeting and seating customers, coat check
*Taking delivery orders (over the phone and in person)
*Assisting in office duties, payroll, ordering supplies, trouble shooting computer system (Breadcrumb,
Seamless and open table)
*Assisting management with opening and closing duties
*Helping run the floor and assisting staff
10/02-12/07 Hands-On Physical Therapy,Front Desk Supervisor/Office Manager
*Training new staff
*Organizing schedule's for various offices
*Interviewing and Hiring
5/08-2/09 A Voce Restauran-Hostess
*Answering Phones, Assisting Clients
*Making reservations, Training staff, open table, Coat Check
03/98-11/07 Riviera Caterers-Catering Hostess
*Providing assistance to customers during catering events
10/01-2/04 William E Grady High School Learning Center, Office Assistant
*Bilingual interpreter
*Performing all clerical tasks with regard to registration and intake
*Assisting in training new staff
Education:
Degree in Tourism and Hospitality-AA Degree 2006
High School Diploma 2002
References: Available upon request