1. _________________________________________________________________________
QUALIFICATIONS SUMMARY
• Over four years of Dubai experience in the field of medical receptionist /cashier and marketing.
• Excellent skills in handling the patients with their problems, queries, and complaints
• Proficiency in Excel, Word, PowerPoint, other application
• Over 3.5 years of nutrition, weight management, and skin-care products sales and marketing
experience of working in multi–level marketing company
• Successfully identifying, developing, and managing new business opportunities within these
markets
• Excellent written and verbal communication skills in English and Russian
• Ability to work in a fast paced, deadline driven environment
EXPERIENCE
Marketing Representative
Chaslu Dubai Wellbeing Centre 03/2016- Present
Dubai-UAE
• Responsible for marketing of radiology services including MRI, CT-scan, U/S, X-Ray,
Mammogram and laboratory to attract new customers.
• Developed strong communication network among professionals in the medical field.
• Organized presentations for doctors in order to promote and introduce our diagnostic services.
• Maintained good relationships with nurses, doctors and other staff and acted as a liaison between
potential clients and our office.
• Developing and maintaining a database of all contacts.
ZUKHRA YULDASHEVA
PO Box 71570 Dubai , UAE
E: zouhra1975@gmail.com
zukhra_yul@yahoo.com
M: 055 2182445

2. Medical Receptionist/Cashier
Medicorpgulf Medical Clinic
Dubai-UAE 08/2014 – 03/2016
• Greeting patients and visitors, directing all people to the appropriate locations and services in
courteous, polite and helpful manner
• Registering patients according to DHA protocols, determining the financial status of patients and
their eligibility for clinic services, assisting patients in correctly completing appropriate forms,
and documenting all information according to DHA protocol
• Giving information and instructions to the patients regarding their tests and outcome
• Taking care of patients apprehension about the tests like MRI, CT Scan, X- Ray and HSG
(Hysterosalpingogram)
• Scheduling appointments for patients according to established procedures
• Filing and scanning the patients' information and updating all reports to HIS system
Medical Office Receptionist
Rosary Medical Centre
Dubai-UAE 01/2013 – 08/2014
• Greeted all patients and visitors in a pleasant manner both on the phone as well as in person.
• Coordinated all scheduling and re-scheduling of the appointments
• Ensured that the services are delivered to the patients according to schedules and informed
providers in case of delays
• Administered the reception room and the waiting area by keeping it operational at all times
• Assisting the doctor with Russian speaking patients and providing them with quality services
• Filed and assembled charts and performed other administrative tasks as required
• Updated the patient information by checking the charts and verified the necessary data to
maintain accuracy of records
• Handled all the patient issues and requests with the help of various communication channels
• Control and transmission of critical information like medical reports to the international insurance
companies
• Verified insurance coverage by both local and international insurance companies
Staff Nurse
Republican Scientific Center of Neurosurgery
Tashkent, Uzbekistan 02/2010 – 11/2012
• Dedicated to providing excellent care to patients, assuring attention to detail and individual
consideration
• Worked closely with physicians and nurses to ensure cohesive treatment
• Management of the clinical record including maintenance of clinical database
• Implementation of administrative and medical records and management applications
• Regular checkups including blood pressure and temperature measurement, safe injection
procedures, etc.
• Responsible for direct patient care in 15-bed unit
Staff Nurse

3. Family clinic N.9
Tashkent, Uzbekistan 06/2009 – 12/2010
• Responsible for the physical examination, work-up, treatment and diagnosis
• Performed medical procedures including immunizations, sick visits, comprehensive health
screenings
• Accountable for the laboratory equipment, handling patients, 10-bed unit, and the direct patient
care
• Regular checkups, medication, and report making of patients
Training & Volunteer
Family clinic
Tashkent, Uzbekistan 01/2007 – 02/2008
• Worked three evenings per week, visited patients at home, provided home care service to
individuals with severe disabilities
• Developed ability to work independently in clinical practice
Secretary and Front Desk Receptionist
My-house Real Estate and Property Management Company
Dubai, UAE 03/2004 – 07/2006
• Handled all administrative work in the office including incoming/outgoing correspondence and
telephone calls
• Handled basic accounting matters, prepared invoices, issued LPOs, received/released payments,
followed up on rental payments and other financial issues with tenants
• Communicated with the tenants, resolved complaints, and scheduled maintenance visits
Supervisor/Distributor
Herbalife Intl
Tashkent, Uzbekistan 1996-2000
• Conducted and monitored direct sales and promotion of company’s product lines
• Achieved 30% increase in sales through recruiting, training, and effective planning for sales
personnel
PERSONAL QUALITIES
• Professional team player, closely working with physicians and nurses to ensure cohesive
treatment
• Compassionate, caring, and highly competent in medical setting
• Exceptional work ethics, immense sense of responsibly
• Computer literate, skills in Microsoft and medical records management applications

4. EDUCATION
Trainings and Seminars, UAE Dubai 09/2014
• Maximizing Personal Effectiveness
• Team Building
Ferira Exkluziv, Tashkent, Uzbekistan 2011
• The Educational Center Certificate, Healthy and Eastern master
P.F. Borovsky Tashkent Medical College, Tashkent, Uzbekistan 2006-2009
• Diploma in Nursing Practitioner, General Practical Nurse
• Overall GPA 4.0 (with Honor)
SKILLS
• Computer skills: MS Word, Excel, Power Point, Internet Explorer
• Language skills: English, Russian, Uzbek
Health Information Systems:
• Health Object
• E-clinic
Healthcare Document Management System:
• Doccept
Personal
● Date of birth : 11/03/1975
● UAE driving License : Yes
● Visa Status : Resident Visa
REFERENCES:
● Dr.Gulnara Kuzibaeva, D. Associate Professor, Tashkent Pediatric Institute; (+998) (710) 2565502;
kuzibaeva@gmail.com
● Moutaz Al Chatah, Prof.Eng./ Bs.CE./ Development Manager/Dubai Golf City, Dubai, U.A.E.
+971 50 5445526; m.chatah@dubaigolfcity.ae