1. Monique Alston (410) 322-6603
moniquea00@gmail.com
SKILL HIGHLIGHTS.
• Excellent verbal and written communication skills
• Ability to handle high-stress situations
• Good judgment skills
• Strong customer service skills
• Ability to use standard office equipment: Phone, fax machine, copier, printer etc
• Proficient with Microsoft Office (PowerPoint, Word, Excel)
PROFESSIONAL EXPERIECE
Lead Cashier 04/2010 to Current
Lowes Home Improvement, Columbia, SC
 Creates/monitors daily staffing schedule, breaks and lunches; maximizes talent to deliver stellar
customer service.
 Monitors employee performance; provides feedback, purpose and direction to correct deficiencies
and develop personnel for increased responsibility.
 Ensures compliance of all customer transactions, cash handling and safety procedures according
to company guidelines; verifies processes and completes as required.
 Handles complex customer and employees issues; promptly communicates and performs actions
appropriately.
Medical Assistant 03/2008 to 04/2009
Richland Pines, Columbia, SC
• Took and recorded patients' temperature, pulse and blood pressure.
• Dispensed medication to Residents.
• Performed Blood Sugar Test & Injections.
• Conducted safety for Residents.
• Assisted resident with healing and recovery after surgery.
• Provided quality nursing care in accordance with resident care policies and procedures.
• Worked as part of team to ensure proper care of body mechanics and safety of resident.
• Cleaned and sterilized instruments and disposed of contaminated supplies.
• Bathed and dressed residents.
• Served and collected food trays and feds Residents requiring help.
• Transported patients, using wheelchair or wheeled cart, or assists Residents to walk.
Customer Service Representative 09/2006 to 05/2008
Linens & Things, Columbia, SC
• Conducted financial transactions.
• Provided information, directional for customers.
• Greeted customers
• Maintained clean and orderly checkout areas
Medical Assistant 02/2007-03/2007
Lugoff, SC

2. Monique Alston  (410) 322-6603  moniquea00@gmail.com
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• Externship consisted of 120 hours of observing and demonstrating skills necessary as a
medical assistant.
• Performed vitals, phlebotomy and EKG's.
• Conducted intakes on patients and prepared them for exams.
• Charted updates in patient's records.
• Informed physician of patient allergies or other medical issues.
• Tested glucose and administered injections.
• Cleaned and sterilized instruments and disposed of contaminated supplies.
• Recorded patients' medical history, vital statistics and test results in medical records
• Prepared Patients for Medical Tests and Examinations
• Assisted Physicians During Examinations
• Explained Medical Procedures to Patients
• Called Prescriptions in to Pharmacies
• Prepared Patients for X-Rays
• Administered Topical, Oral, or Intramuscular Medications
EDUCATION AND TRANING
Present Orangeburg-Calhoun Technical College
Present NRCMA-National Certified Medical Assistant
Midlands Technical College
March 2007 Medical Assistant Certificate
Beta Tech- SC, Columbia
Area of emphasis in Adult and Family Health