1. Mostafa Elhorishy – résumé - 2016
MOSTAFA ELHORISHY
Fayoum City, Egypt
Cell phone: +201110868210
m.horishy@gmail.com
Professional Profile:
 Outstanding analytical, problem-solving, and troubleshooting ability
 Superior communication (oral and written)
 Customer service and interpersonal skills
 Both independent and team worker
 Microsoft Office proficiency and tracking-software familiarity
 Ability to multi-task and prioritize effectively
 Poised and patient when dealing with clients
Education:
Institute for Research and Strategic Studies of Nile Basin Countries, Fayoum University
Diploma in Geographic Information System GIS
Graduated, 2016
Tallahassee Community College, Tallahassee, FL
Associate in Science in Information Technology
Graduated, Summer 2009
Faculty of Arts Geography Department, Cairo University
Bachelor in Geography
Graduated, 2002
Professional Certifications/Courses/Training:
IBM
 CompTIA Ewada, Cairo, Egypt - (300-hours)
 A+ Certification (H&O.S), Networking Fundamentals
 Programming (Number Systems / C Introduction / Object Oriented/ C++ )
 Projects Managements and TalalAbu-Ghazalah International ICDL
 IBM, A+ certified by CompTIA
 Microsoft Unlimited Potential (MUP) certified
 Intilaaqah program- Small Projects Developments -Shell Company
 Microsoft Certified Technology Specialist MCTS.
 MCTS windows server 2008 Network Infrastructure Configuration.
Certified CCNA Networking Academy 4 levels-
 CCNA Discovery: Networking for Home and Small Businesses,
 CCNA Discovery: Working at Small-to- Medium Businesses or ISP
 CCNA Discovery: Introducing Routing and Switching in the Enterprise
 CCNA Discovery: Designing and Supporting Computer Networks
 Law Intensive Course-by Federal Correction Institution (F.C.I.)
 QMS ISO 9001:2008 Certified by Engineering and Quality Experts-EQE
 ALBAT+WIRSAM Certified by Smart Glass Factory
 Certified production Planning and Control .by Bayan Training Company

2. Mostafa Elhorishy – résumé - 2016
 Soft Skills Certified by Creative Center
 Training of Trainers (TOT) – Certified by Creative Center
 Successfully completed Fulbright Scholarship exchange students program for 6 months
training English in Amideast Center in Egypt
 One year study abroad at Tallahassee Community College
 Certified C.C.I. Program focusing on Professional Training, Cultural and Leadership
Development administered by C.C.I.D.USA.
 Basic Business Skills Acquisition (B.B.S.A), Cairo, Egypt - sponsored by the Future
Generation Foundation (F.G.F) – 420 hours
 Developed language and computer skills
 Enhanced presentation & project development skills
 Acquired basic business skills including: marketing, sales & banking
 Accounting, Business Correspondence and Report Writing
 Four levels for British Berlitz English School
Internships:
Tallahassee Community College
Summer 2009 – Completed over 150 hours in three IT internships
 Tallahassee Community College, Information Technology Department
 Coaxis A.S.P Company
 Federal Correction Institute (F.C.I)
Professional History:
(December 2011-June 2015)
Smart Glass Company
Information Technology Specialist
 Technical Support for Alfak Germany Glass System
 Technical Support for all network and PC’s
 Technical Support for all Cams and DVR system
 Daily Production's Reports & Dispatch's Delivery Note Reports
 Check Outlook E-mails
 Backup All Data on Main Server
 Using Crystal Reports
 Trainer for Alfak System
 Researching internet
 Organize all data on main server & archives papers
 Training management & Project Coordinator
(June 2010-August 2011)
Orascom Training Center
ICDL Instructor for MS Office 2007, Internet, Networking and Windows Operating System.
 Technical Support for all PC’s and network in school lab for preparation
 Instructor for IT course in different Cairo schools
 Make pre-exam in the first lecture and final exam in last lecture
 Encourage users for making projects

3. Mostafa Elhorishy – résumé - 2016
(December 2009-April 2010)
Seavin Company
Computer Specialist
 Support all PC’s - laptops, printers and copy machines
 Backup all data on main server
 Support all UPS, servers and sonic firewall
 Upgrade all PC’S –monitored 2 Lased Line Internet and made daily reports
 Check Outlook email
 Data Entry- work on Maximo system
(July 2006-July 2007)
Technical Support Specialist in Information and Communication Technology Program ICT for
SMEs that is given to Red Sea Association from General Dynamics Company Cooperative to
U.S Agency for International Development (USAID).
 Made deals with all customers "Hotels and Diving Centers"
 Supported all Hotels and Diving Centers with Original PC’s- financial system
 Checked Outlook emails and made daily reports
 Solved all technical problems & issues
(May 2005-February 2007)
Mubarak Public Library – Hurghada City
Information Technology Specialist
 Supported all 65 PC’s with small network, printers and copy machines
 Checked emails daily
 Supported Electronic Library Program
 IT Instructor
 Assisted Manager with some IT solutions
Communication Experience
 100 hours volunteering at Tallahassee Community College - teaching Arabic language
for American Citizens
 Member of TCC ISO - International Student Organization
 Participation in Leadership Program – Florida International Leadership Conference in
Florida, USA.
 Presented as Special Guest Speaker for Cross Cultural Communication class at Flagler
College in Tallahassee, FL, USA.
Language:
 Excellent English both written and spoken
 Arabic Is Native
 Deutsch Kurs der Niveaustufe A1