1. BARBARA C. MORILLO
Tel. (917) 435-4336
BMorillo@msn.com
EDUCATION: Morgan State University, Baltimore, MD
B.A., Telecommunications May, 1988
EXPERIENCE:
Winston Staffing Services, New York, NY January – April 2015
Hospital Care Investigator, Lincoln Hospital
 Informed patient of hospital rates; performed in-depth interviews with patients, families, relatives and friends in an office setting or the
hospital, during field investigations, and/or by telephone to determine patients’ and/or legally responsible relatives’ ability to pay
for services rendered.
 Contacted outside agencies, organizations, insurance carriers and employers to obtain necessary information about potential sources
of revenues.
 Acted as liaison with social services and home care agencies.
 Referred patients to various hospital departments and outside agencies, such as Medicaid, New York State Unemployment Insurance ,
Social Security and Public Assistance for possible benefits.
 Facilities processing of patients’ applications for third party benefits, including but not limited to Medicaid and Medicare.
 Reviewed patient account records to insure patients are properly billed; verified and corrected patient bills and codes information
for computerized system.
Administrative Assistant, Beth IsraelHeart Institute
 Meeting and greeting patients as well as scheduling and registering with complete and accurate information.
 Collecting and verifying accurate and complete demographic information and updating patient files as necessary.
 Scanning and preparing patient electronic medical record files.
 Collecting and processing patient insurance co-payment.
 Obtaining insurance authorizations for patient’s medical procedures and tests.
 Answering and handling incoming calls from patients, pharmacies, doctor’s offices and hospital-wide departments.
thebigword, New York, NY April 2013 – July 2013
In-house Spanish Interpreter
 Answered and interpreted incoming telephone calls in the first person for clients and non-English speaking customers.
 Bridged the communication gap between the clients and the non-English speaking persons.
Language Line Services, New York, NY October 2012 – April 2013
Spanish Interpreter – WAH, work at home
 Answered and interpreted incoming telephone calls in the first person for clients and non-English speaking customers.
 Bridged the communication gap between the clients and the non-English speaking persons.
Memorial Sloan-KetteringCancerCenter, New York, NY September 2005 – October 2012
Benefits Secretary – Benefits Department in the Human Resources division (March, 2011 – October, 2012)
 Provided administrative assistance to the Director of Compensation, Benefits & HR Services,
 Benefits Manager and HR ServicesManager.
 Responsible for document preparation, telephone coverage, schedule management, meeting & conference planning.
 Prepared and processed payrollfor 27 employees.
 Provided assistance to employees during Open Enrollment. Prepared and Printed posters for Vendor visits.
 Processed check requests, petty cash vouchers, travelauthorizations and travel expense vouchers.
 Monitored Retirement Hotline and directed messages to the appropriate Benefits staff.
 Spearheaded HR Innovate Initiative: Launched site designed to streamline administrative process and cross-training
Administrative Assistant for two cancer researchersand their laboratory staff (September 2005 – March 2011)
 Maintained PI’s schedule, including meeting arrangement and coordination, travel to conferences and seminars.
 Processed check requests, petty cash vouchers, travelauthorizations and vouchers.
 Maintained time sheets for all lab personnel. Assisted in the hiring of new personnel.
 Processed paperworkfor new hires and coordinated visits/interviews, seminars, roundtables, and meetings as necessary.
 Greeted visitors, answer telephone, distributed mail and delivered materials as requested by PI.
 Attended lab and administrative meetings.
 Assisted in research grant submissions, including the compiling and formatting of applications and submission of final hard copies.

2. Hospital forSpecial Surgery, New York, NY December 2001 – October 2004
Floating Staff Secretary – Human Resources (June 2002 – October 2004)
 Provided clerical and administrative support to departments and managers hospital-wide, on a rotating basis.
 Assisted at Human Resources front desk and the HR Vice President’s office.
Patient Liaison (TemporaryPosition HSS Rehabilitation Center December 2001 – June 2002)
 Handled appointment confirmation, patient checked-in.
 Created new charts as necessary. Pulled charts for appointments, filed discharge charts, and printed patient referraland encounter
forms.
 Interpreted for Spanish-speaking patients; mail pick up and distribution.
COMPUTER SKILLS: OAM, EDM, HHS Connect, ePaces, Omni, Eagle, ECW, IDX Webframe, Microsoft Word, Excel, PowerPoint, SNAP,
Scarborough, DDS, JDS, Galaxy Explorer, Galaxy Line-up, Climacs
OTHER SKILLS: Bilingual: Fluent in Spanish and English
References available upon request