1. Daniela Mullins | (703) 307-0938 | daniela.gvr@gmail.com
To serve and advocate with compassion for those in need.
EDUCATION
George Mason University, College of Health and Human Services 2010 – 2014
Bachelor of Social Work, 3.7 GPA
• Graduated with Honors
WORK EXPERIENCE
Fairfax County Government – Human Service Worker I April 2015 – Present
• Processes Medicaid Applications as part of the Default Unit with Self Sufficiency.
• Completed agency training on SNAP benefits regarding SNAP policy and ADAPT system
• Completed numerous hours of state and county training regarding computer systems, policy and
work ethics
• Worked as part of a team to help others in the default unit pull necessary client information, such
as Spiders and SAVEs
• Screened four months’ worth of CPU Transfer-In Cases for communication forms
• Awarded Employee of the Month for the month of June 2015
• Created Prodagio packets for cases and imported paperwork into them
• Provided translations for Spanish speaking clients to supervisor
Medical Oncology and Hematology – Receptionist July 2014 – April 2015
• Managed incoming phone calls from both patients and doctors while simultaneously checking in
patients, validating insurances, and verifying accuracy of new and existing patient information
• Continually learned new skills as needed to carry out daily tasks, such as: medical and insurance
terminology, patient information systems, patient scheduling systems, etc.
• Collected new patient paperwork, insurance information, and copayments. Obtained referrals for
new patients meeting certain criteria
• Provided translations for Spanish speaking patients during appointments as necessary
• Worked as part of a closing team to balance cash payments and verify accuracy. Prepared the
patient balance schedule for the next day
• Collect and sort through paper mail and faxes and distribute to doctors across multiple offices
accordingly
Phoenix House, Girls’ Recovery Lodge – Social Work Intern 2013 – 2014
• Conducted initial assessments / intakes on new clients
• Shadowed primary counselor during individual counseling sessions for adolescent girls; learned
motivational interviewing techniques, how to set SMART goals, and developed process
recordings
• Updated medical records for clients on a weekly basis in order to prepare for treatment review
• Acted as group facilitator for weekly lecture groups, educating adolescent girls on substance
abuse
• Took behavioral management notes on clients which were reviewed biweekly by counselors for
treatment progress
Arlington Street People’s Assistance Network – Development Intern 2012 – 2013
• Migrated volunteer information into Volgistics volunteer management system

2. Daniela Mullins | (703) 307-0938 | daniela.gvr@gmail.com
To serve and advocate with compassion for those in need.
• Worked with the development team to acquire donations for funding the programs: new homes,
beds, clothing, food, and other basic necessities
• Organized procedures, policies, standards, and budget information into a single comprehensive
guide for any new entry to the development team
• Translated sections of the website into Spanish to expand accessibility
• Provided translation for clients receiving case management
• Assisted the development team with moving in clients to their new home
FACETS – Social Work Intern Fall 2012
• Reorganized filing system used by case managers to store client information
• Shadowed case managers on home visits – to inspect the home and ensure compliance with all
policies
VOLUNTEER EXPERIENCE
South America Mission July 2012
• Assisted a stationed team in an afterschool program for children in Puerto Supe, Peru
Atlanta Dream Center 2011 – 2013
• Ministered those suffering from homelessness in the inner city
• Put on a play for the at risk youth
Arlington Street People’s Assistance Network 2011 – Present
• Served dinner to those without a home in the Arlington area
SPECIAL SKILLS
• Fluent in Spanish / English
• Previous experience in Customer Service includes Starbucks, CVS, and ULTA Cosmetics