• Responsible for identifying the comprehensive legal patient medical record in paper and electronic systems in Health Information. • Duties include assuring all patient records and loose documents are scanned and indexed into the EPF with the highest level of quality possible. • Responsible for full range of tasks performed in health information department with regard to health information management and maintenance. • Provides customer service support of the health information department and any other duties assigned.

1. Amber V. Zillinger
17438 Matinal Rd. #4322
San Diego, Ca, 92127
808-446-2678
ambervcomo@yahoo.com
Hi Quality Control / Index Tech.
(Scripps Memorial Hospital La Jolla / Dec. 2015 - Present)
 Responsible for identifying the comprehensive legal patient medical recordin paper and electronicsystems
in Health Information.
 Duties include assuring all patient records and loose documents are scannedand indexedinto the EPF with
the highest level of quality possible.
 Responsible for full range of tasks performed in health information department with regard to health
information management andmaintenance.
 Provides customerservice support of the health information department and any otherduties assigned.
Health Information Clerk II
(Family Health Centers of San Diego /Sept. 2015 – Dec. 2015)
 Coordinates the release of medical information, following alldepartment and regulatory guidelines. Verifies
authorizations, records incoming requests, processes requests, andcommunicates with requestor.
 Ensures applicable regulatory and department standards are met or exceededand adhered to on an on-going
basis (JCACHO, OSHA, Safety Standards etc.)
 Processes documents received, including prepping, scanning, and reviewing records.
 Ensures records requiring provider review and approval are scanned, uploaded, and messagedto providers
within 48 hours.
 Provides customerservice for department, including a, answering emails, androuting faxes.
 Reviews medical records for accuracy and completeness. Participates in a variety of Quality Assurance, Quality
Control and data Abstraction as assigned.
Health Information Management / Clerk and Assistant P&P Writer
(UCSD Healthcare System / Internship / June - August 2015)
 Ability to partner various departments to understand business operations andensure policy reflects adherence
to that regulation.
 Strong organizational skills, businessacumen, ability to function understress and deadlines, andability to work
efficiently in a team environment while supporting various departments.
 Excellent analytical, problem solving, investigative andresearch ability as evidencedby experience in the
identification of requirements andthe definition, evaluation andselectionof appropriate documentation
solutions to business problems oropportunities.
 Able to review, analyze, andidentify deficiencies on inpatient andselectedoutpatient health records in
accordance with accreditation and medical staff regulations.
 Able to interviewpersonnel, analyze various types of written material, andconsolidate the
information into an organized, understandable format.
 Ability to discern patterns and correlate seemingly unrelatedinformation, conceptualizeandthen translate
ideas from the abstract to the concrete.
Health Information Management Clerk
(Scripps Clinic La Jolla / Internship / Jan. – June 2015)
 Responsible for the maintenance of both the paper medical record and the electronicmedical record.
 Maintenance of medical records to include processing of loose documents by accurately and promptly scanning,
indexing andtasking documents into the electronichealth record(EHR) as appropriate.
 Perform EHR audit and quality maintenance procedures.
 Pull and refile charts in an efficient andaccurate manner, process chart requests, and facilitate chart purges.
 Organize, manage medical recordcopy requests, keepchart rooms organized, meet deadlines, andmaintain a
commitment to teamwork.
 Able to review, analyze, andidentify deficiencies on inpatient andselectedoutpatient health records in
accordance with accreditation and medical staff regulations.

2. Assistant Business Administrator for Assisted Living
(Family Residential Care 2008-2015)
 Ensured adherence to all applicable company policies and procedures by staff.
 Extremely knowledgeable of Business ComputerSystems, California HRpractices, and Business Operations.
 Maintainedfinancial controls including shrink, laborand operation expenses andmaintainedstandards of
operations
 Demonstratedstrong analytical, organizational, andproblem solving skills.
 Reviews, analyzes, andidentifiesdeficiencies on inpatient andselectedoutpatient health records in accordance
with accreditation and medical staff regulations.
 Prepares communications to physicians and others relative to chart deficiencies.
 Updates and maintains MasterPatient Index. Understands, maintains, andcoordinate data in facilitiesrecords.
General Manager/ Training Area Manager
(Retail Management 2002-2015)
 Experienced Recruiter, Interviewer and Hiring Manager.
 Coached and developed the team to achieve results andshowed effective communication skills.
 Executed and managedinternal /external marketing andproduct presentation initiatives to achieve goals.
 Establishedand monitoredschedules, staff, payroll and maintainedproper inventory control.
 Facilitatedinventory reports, maintainedcompliance standards for shrink control and analyzedvarious
business reports to understand trends and opportunities.
 Managed all scheduling andpayroll functions to maximize profit and productivity while exceeding company
financial goals andhave an acute attention to detail- with strong ability to prioritize andexecute tasks.
 Managed personnel coverage and high conversion rates of customers to profit.
 Proven track record of results with a keen ability to thrive in a fast paced, multi-tasking environment.
Special EducationalTraining
 Current Student in Health Information Technology (HIT) at San Diego Mesa College
 (On Track for CCA Certification Fall 2016, RHIT Certification Fall 2016)
 AA degree in Merchandising, AA degree in Management and Consulting
 AHIMA member / CHIA member / SDHIA member / ASTM member
 Scanning / Indexing / ROI / Drop filing / QA / Transcription / Project Management
 P&P writing / CPT / ICD-10–CM Training / ICD-10-PCS Training
 Epic / Epic Gold / CMISC 2 / Centricity / PMA / Allscrips / EHR & EMR Management
 Medical Terminology / Anatomy / Physiology / Pathyosociology / Business Management
 Word / Excel / Outlook / Access / PowerPoint / Photoshop / QuickBooks
 Shipping & Receiving Software / POS Systems / Facility Systems
 Hiring and Recruiting software / Payroll Processing Software ( Kronos / Work Brain / ADP)
 Operations Management / Loss Prevention Supervisor / Inventory Control / Customer Service
 Manager / Training and Development of Staff
 Data Entry / Filing / Light bookkeeping / Account Manager / Phones Professional
* REFERRENCE UPON REQUEST*