1. Anthony C. Rahn
Savannah, GA | (404) 492-0501 | rahnan1@hotmail.com
Objective
Obtain a position, with an established firm, that cultivates a positive and stable environment while encouraging
formative contributions to the company and its clients.
Qualifications
Skills and Competencies Leadership Abilities Epic Technical Skills
• Over 2 years of experience in
healthcare IT implementation
with multiple vendors
• NVT 2015 Epic Grand Central
Certification
• Epic Grand Central full cycle
implementation, build, and
support expertise
• Current and future state
process analysis and workflow
optimization
• Application, interface, and
integrated testing of inpatient
and outpatient workflows
• Issue resolution, optimization,
and documentation adhering
to all client specific change
management procedures
• Solution architect for
multifaceted compensation
and increased reimbursement
analysis and build
• Professional written and oral
communication skills
• Organized, motivated, and
punctual
• Positive motivational leadership
style with focus on growth and
development
• Keen understanding of
organizational effectiveness, and
process redesign.
• Proficiencies in creation,
effectiveness, and restructuring
processes.
• Revenue Cycle subject matter
expert with comprehensive
experience in EMR & EHR
systems
• Build and maintain strong clinical
relationships with key stake
holders to maximize patient
throughput, including nursing,
physician, and ancillary team
members.
• Chronicles searches and
masterfile exports and imports
• Custom form, label, and
armband design
• Workstation record
maintenance and printer
testing
• Data Courier
• Business continuity access
(BCA) reporting
• Build and maintain batch jobs
• Patient Throughput utilizing
bed planning, EVS, transport
and unit managers
• On-base document build
assistance
• Extension build & development
• Reflections
• Data Courier
• Initiate Nova updates and
supported SU releases
Professional History
Oxford Healthcare, Baptist Memorial Healthcare: Grand Central Analyst, Consultant 05/2016 –
Present
• New hospital build for critical access facility
• Optimize Patient Access dashboards in Epic
• Created workqueues and workflow for centralized department
• Developed an electronic Registration Falls Risk Assessment in Epic to record data
• Set up and build for Address Verification

2. • Assist with optimization and build fix tickets
• Work directly with Patient Access leaders to identify and build Reporting Workbench reports
Memorial University Medical Center, Senior Business Systems Analyst, Grand Central 02/2014 –
05/2016
• Identified and developed Epic workflows for Patient Access, Revenue Cycle, Patient Throughput/Bed Board,
Environmental Services, and Patient Transport
• Managed and maintained all initial build prior to implementation
• Participated in multi-functional team to develop Mapped Record Testing, Integrated Testing, and Application
Testing processes to ensure proper Change Control processes were followed
• Completed ADT test script build and worked within the Revenue Cycle teams to support all internal testing
• Worked directly with Clinical and Financial leaders to develop dashboards related to census, capacity
management, and diversion
• Primary ADT contact related to workflow, build and operational support
TeamHealth, Provider Services Manager, Scheduling 07/2011 – 04/2013
• Facilitated the preparation and analysis of physician and mid-level scheduling reports
• Reviewed financial and productivity performance data to monitor and measure productivity and goal progress
• Staff performance reviews; including commendation and disciplinary action
• Responsible for departmental scheduling, productivity, and quality goals
• Facilitated weekly & monthly meetings with the scheduling team
• Assisted Facility Medical Directors in scheduling providers at individual sites as needed
• Hired and trained new staff
• Provided technical support to Facility Medical Directors in the scheduling system to ensure that data was
entered timely and deadlines were met in regards to publishing schedules to all providers
• Responsible for distribution of monthly key performance indicators
• Coordinated Locums coverage, to include scheduling and payment of invoices
• On-Call for scheduling emergencies at designated facilities
Piedmont Hospital, Atlanta, Admissions Supervisor – Emergency Department 06/2010 –
06/2011
• Monitored quality assurance scores on registrations for all Emergency Department & Outpatient areas
• Provided continuous training for existing employees
• Completed monthly work schedules as needed to ensure adequate staffing
• Followed-up on patient complaints promptly
• Implemented and promoted A.I.D.E.T. training and increased patient satisfaction scores through Press
Gainey
• Interviewed, hired, trained, evaluated, and counseled admissions staff members
• Performed employee evaluations
• Supervised and maintained the productivity of employees
• Maintained QA statistics and reports

3. • Contributed to A/R goals for patient registration
• Worked closely with IT for updates and testing for the electronic medical record system
• Assumed 24/7 on-call responsibilities to ensure adequate staff and problem solving
• Worked closely and professionally with Nursing and Ancillary Departments in an effort to maintain a teamwork
approach
• Actively sought ways to control costs without compromising patient safety, quality of care of the services
delivered
Memorial University Medical Center, Registration Supervisor 01/2005 – 05/2010
• Provided daily support/mentoring/training to new hires as well as existing Patient Access staff
• Provided assistance in managing escalated issues as needed
• Assisted in preparation for both short and long range planning recommendations for all Registration Process
area including; Admitting, Centralized Scheduling, Emergency Department and Outpatient areas
• Maintained a team that possessed positive customer service at all times
• Ensured departmental policies, practices, procedures and work rules in accordance with approved
department and hospital policies were met
• Assist in the development and implementation of new policies according to hospital and corporate guidelines
• Responsible for the monitoring of daily activity, completion of performance and metric reports, and special
projects when assigned
References: Available Upon Request