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Rebecca L. Gabbard
5411 Gosey Hill Rd
Franklin, Tn 37064
Cell: (317) 696-7586
Beckyg57@yahoo.com
Experience:
St. Thomas Health Network 10/2013 to present
Nashville TN
St. Thomas Health is a not for profit hospital network serving the Middle Tennessee area.
Clinical Specialist I
 Primarily responsible for enduser support of the EHR software provided for the
ambulatory practices of the ST. Thomas Health Network.
 Implementation lead for transitioning physician practices from multiple legacy systems to
athenaNet.
 Responsible for assessing current state workflows, risk and issue identification and
resolution, development of training materials for implementation.
 Oversight of Quality Reporting including Meaningful Use, ACO, PQRS, providing
direction to Operations to assist Providers in meeting guidelines.
 Manage communication to endusers and Operations team which includes training,
change updates, system releases.
Acumen Physician Solutions 5/2011 to 10/2013
Franklin TN
Acumen Physician Solutions is a division of Fresenius Medical Care of North America that
provides a suite of network applications for physician practices.
Clinical Consultant
 As Subject Matter Expert assisted the Business Marketing Team in pre-sales
demonstrations
 Assisted the client services team with training and implementation
 Provided clinical workflow analysis and recommendations during implementation.
 Acted as a resource for clinical subject matter.
 Provided UAT and workflow testing of new software development and releases.
 Identification and submission of product enhancement requests based on client
feedback.
 Assisted the client with development of clinical documentation templates
 Participated in Trade Shows and Medical Meetings as subject matter expert.
 Assisted clients in understanding documentation requirements within application to meet
Meaningful Use requirements.

2. ICA 4/2008 to 5/2011
Nashville TN Implementation Specialist – Team Lead
ICA is a privately owned company that integrates with and builds upon existing clinical systems to
create a unified electronic health record. Primary market is HIE with ability to adapt application to
the IDN, Community and State environments.
Clinical Product Specialist
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 Participates in pre-sale demonstrations as a subject matter expert assisting the Sales
Team with showcasing the product on site and/or web based tools to prospective clients
 Participates in pre-sales assessments during the sales cycle for client implementation
preparation.
 Responsible for internal training of ICA staff on product features, new functionality and
releases
 Assists with Development Team on maintenance and improvement of sales demo
environment
 Acts as resource for clinical subject matter
 Assists with training and testing of external customers as required.
Implementation Specialist – Team Lead
 Responsible for design, development and implementation of product workflows
 Designed training tools for effective product training
 Designed and deployed product training, workflow, data integration and functionality
testing.
 Worked with client throughout planning, development and implementation stages to
identify issues, risks, resolutions and communicate solutions.
 Monitored client system performance to determine pro-active solution deployment
 Responsible for conveying solutions to the internal product team
 Supervision of implementation specialist staff.
Community Business Innovations 6/2007 to 4/2008
Indianapolis IN
CBI is part of the Community Health Network in Indianapolis Indiana. Provides business and
technical services for the multi hospital network
Medical Informatics Consultant
 Clinical consultant liaison with Medical Informatics Team
 Primary focus on physician access training for hospital network inpatient software
programs
 Project Organization and development of network process for implementation of evidence
based order sets.
 Designed, development, building and implementation of future clinical documentation
system utilizing current clinical documentation system.

3. Visionary Enterprises – Northpoint Pediatrics 8/1993 – 6/2007
Indianapolis, IN
Northpoint Pediatrics is a multi-office pediatric physician practice affiliated with Community Health
Network in Indianapolis IN providing healthcare for children from infancy through 18 years of age.
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Clinical Informatics Manager
 Multi-office location ambulatory facility
 Informatics manager which included implementation of the EMR system, serving as
Systems Administrator
 Coordination of IT and software services in troubleshooting and problem resolution of
daily operation of EMR system.
 Education and training of clinical and office staff in use of EMR system.
 Maintained hardware for clinical use across multiple clinic locations
 Reviewed and recommended purchase of computer and accessory equipment for office
use.
 Staff management and supervision
o Daily clinical staff, after hours triage program, Saturday clinic
 Responsible to oversee daily compliance of ClIA, OSHA, HIPAA standards.
 Monitored daily vaccine use and maintain adequate vaccine stock at all office locations.
 Responsible for office supply stocking of clinical stock, vaccines
 Evaluation, recommendation and training of clinical office equipment
 Maintained, developed and revised back office orientation processes, triage protocols
and other patient care materials.
 Worked directly with Nursing Leadership team in all areas listed above to maintain office
flow, staff education.
Other Experience
 9 years additional nursing experience with home health, skilled nursing care and pediatric
patients including Case Management
EDUCATION
Bachelor of Science in Nursing – University of Cincinnati
CERTIFICATIONS AND SKILLS
 Applications:Microsoft Office Suite, Visio, Sharepoint. Cisco WebX, GoToMeeting.
 Knowledgeable in use and implementation of electronic medical records systems
 Experience with health information exchanges
 Current Indiana and Tennessee Nursing License
 Member of ANIA-Caring
References available upon request