My Resume for companies to review and gather information about me. I also will put 2 letters of recommendation on file with linked in as well. I have many more references if you will need them for my past work experiences. My contact information is at the top of my resume and cover letter if you need further information from me. Thank you so much for your time.

1. Continued …
Mary K. Kellogg
mmkello02@yahoo.com 715-419-1080  Dallas, TX 75228
Strategic and innovative hardworking Medical Clerk/Education ParaProfessional with diverse experience within highly
dynamic environments that require a high attention to detail and a passion for success. Skilled in successfully
navigating a variety of industries, utilizes practicality and experience to develop creative solutions to complex problems.
Methodical and flexible; seamlessly adapts to changing environments and de-escalates difficult situations. Keen ability
to develop collaborative and highly productive relationships across socioeconomic, cultural, and organizational barriers.
Proficiencies include:
 Lesson Plan Development
 Education Technician Experience
 Preschool-High School Education
 Scheduling
 Data Entry
 Medical Coding
 EMR/EPIC
 Infection Control
 Medical Record Management
 HIPPA
 Inventory Control
 Correctional Experience
 Landscaping
 Environmental Services
 Customer Service
Professional Experience
Boy’s Ranch Independent School District  Boys Ranch, TX  2014- 2017
LIBRARY ASSISTANT AND CUSTODIAN
Develop and implement strategies to structure research and library materials to ensure accessibility and increase
student and faculty efficiency. Ensured stellar facility appearance and strategically maintained the cleanliness of
buildings and grounds.
Key Accomplishments:
 Execute daily operational procedures to safeguard accurate data entry, shelving, organization, and presentation of
the Library, Computer Lab, and High School.
 Develop and deliver Computer Lab instruction; facilitate class activities in the absence of full-time teaching staff.
 Certified as a Paraprofessional through TEA.
United Healthcare Group  Richardson, TX  2013-2014
CLINICAL ADMINISTRATIVE ASSISTANT - REMOTE
Provided independent, remote, in-bound customer support responding to between 80 and 125 calls on a daily basis
Key Accomplishments:
 Simultaneously managed multiple screens to precisely enter data for provider notifications of surgeries, lab results,
and hospital admissions.
 Executed strategies to handle and de-escalate calls maintaining call control and developing solutions that ensured
customer satisfaction and loyalty.
 Recipient of multiple Excellent Customer Service Awards.
Conifer  Wylie, TX  2013 (Temporary)
PATIENT ACCESS REPRESENTATIVE
Registered incoming hospital patients obtaining updated demographic information and verifying insurance coverages,
while providing high-quality service delivered with empathy and professionalism.
Key Accomplishments:
 Responded to patient and visitors inquiries; prepared documents for admission; received and processed payments.

2. Mary K. Kellogg
Page Two of Two
Amery Regional Medical Center  Amery, Wisconsin  2008-2012
CLERICAL ASSISTANT-RADIOLOGY, 2012
Delivered comprehensive administrative support to the Radiology Department synchronizing patient scheduling, data
entry, coding and purchasing activities to sustain productivity and optimize patient experiences.
Key Accomplishments:
 Streamlined and maintained filing and paper record processes preserving compliance with federal, state, and
regulatory statutes and laws.
 Seamlessly operated a multi-line phone system minimizing patient wait times.
 Entered accurate patient information, medical procedure data, and relevant information into the Electronic Health
Record System (EPIC).
CHIROPRACTIC ASSISTANT, 2011-2012
Provided full-spectrum support to Chiropractic services encompassing data entry, correspondence management,
customer service, environmental services, and coding. Accurately entered data into EPIC, ensuring timely access to
patient information for all members of the healthcare team. Maintained paper charts; processed medical records
requested, and obtained necessary documentation for care.
Key Accomplishments:
 Responded to patient inquiries, efficiently scheduling appointments, addressing concerns, and providing access to
appropriate resources.
 Submitted billing codes consistent with service rendered safeguarding payment.
 Efficiently escorted patients to exam rooms for provider encounters; cleaned and restocked exam rooms after
patient encounters.
Additional experience as an Environmental Aide for Amery Regional Medical Center, Amery, WI; Farm Manager for
Blaser’s Arabians, Cumberland, WI; Custodian and Groundskeeper for the Amery School District, Amery, WI; Correctional
Officer for the Wisconsin Department of Corrections, Boscobel, WI; Retail Warehouse Associate for Cabela’s, Prairie du
Chien, WI; Summer Recreation Assistant for the River Ridge School District, Patch Grove, WI; Medical Clerk at Patterson
Army Hospital, Fort Monmouth, NJ; and an Education Technician for Schweinfurt Germany Day Care, Schweinfurt,
Germany.
Education & Certifications
Professional Coding and Billing, Career Step Online Education & Training Solutions, Anticipated 08/2017.
Diploma in Medical Coding Specialist, Southwest Technical College, 05/2011.
Correction Officer Security Training, Wisconsin Department of Corrections, 11/1999.
Diploma in Medical Transcription, Professional Career Development Institute, 03/1999.
CPR, First Aid
Affiliations & Achievements
AHIMA Member
Cabela’s Hook, Line, and Sinker Award
5-year Service in U.S. Government Award
PACH Commander’s Award for Civilian Service