1. GLORIA AJAYI, MBA
801-347-0057
Gloria_ajayi@yahoo.com
ProfessionalQualifications
Obtained a Master’s degree in Business Administration with a concentration in Healthcare
Management with University of Phoenix. Have over 10 years of experience working in the
Health care industry, which includes time working with patients, electronic medical records, and
health insurance matters, with various leadership opportunities including supervising others. Am
currently a Tax Examiner with the US Department of Treasury.
Skills
 As a manager of a recognized electronic medical records (EMR) team, was able to implement
a new system to convert hard copy records to digital records, thus improving company
efficient over 60%, this increased profit and improve patient care significantly.
 Consistently exceeding job performance objectives by leading by example,lead our department
to successfully complete a demanding medical records project. This resulted in our firm being
completely converted to accepted electronic medical records standards.
 By using modern managerial techniques our team members were trained on the ‘Best
Practices’ of daily organizational priorities. This resulted in a major increase in profitability.
 Proficient in Microsoft Office/SharePoint; SQL; QNXT/ANG;& electronic medical records.
Experience
Error Resolution Tax Examiner, U.S. Department of the TreasuryJan. 2014-Present
 Review 200 filed returns daily to determine if Credit/Deductions were correctly applied.
 Resolve discrepancy with the Taxpayers, by contacting and requesting verifications.
Health Service Associate, Provider Inquiry Department, Molina Health Nov. 2012-Dec. 2013
 Collaborated with an Executive Director and department leaders on improving physician’s
billing reporting accuracy.
 Worked and communicated closely with various departments, to audit records, develop a
sustainable budget, improve data processing, and analyzed statistical reports.
Medical Record and Imaging Manager, Health Management System Dec. 2010-Oct. 2012
Managed and supervised employee teams from recruiting to new hire orientation to in-depth
training to career promotion.
Healthcare Assistant, Veteran Affairs Salt Lake City Health Care System Jan. 2009-Nov. 2010
 Communicated with the Admitting staff to ensure patient’s records were properly documented.
 Documented and updated medical record for patients and Doctors references.
Education
Master of Business Administration (MBA), Healthcare Management, University of Phoenix;
Feb. 2014
Bachelor of Science, Healthcare Administration, Stevens-Henager College; Dec. 2011
Member, Future Business Leader of America, Women Entrepreneurs, Women Professional
Network People Helping People, and National Association Of Women MBA’s.