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 Using Technology & Social Media
 To Build Social Justice Movements
Principles of Social Media ROI
                                 PANALISTS:
                                Amy Sample Ward
                                April Pedersen
                                Claire Diaz-Ortiz
 PANALISTS:                     Michael Silberman MODERATOR:
 Beth Kanter and Lauren Vargas,                   Roz Lemieux




                                         Need Help?
 Need Help? Press *7 to un-mute phone lines or
 call ReadyTalk Support at 1-800-843-9166Press *7 to un-mute phone lines or
                                         call ReadyTalk Support at 1-800-843-9166


                                                             www.womenwhotech.com
                             www.WomenWhoTech.com
• For audio, please dial 866.740.1260
      • (access code: 3979000)
 • *6 to mute your line/ *7 to un-mute



                             www.womenwhotech.com
          www.WomenWhoTech.com
A little housekeeping:
A little housekeeping:
• The panel will be recorded and posted to the
  http://www.womenwhotech.com

• A post-webinar survey will open when you close out of
  the panel, please help us better our programming by
  completing it.

• Phones will be muted.




                                        www.womenwhotech.com
                     www.WomenWhoTech.com
Stay engaged!
• Please ask questions and comment by:

• Typing in the chat box. We’ll respond via chat or over the phone
  when appropriate. If it is information to share with the whole
  audience, we’ll chat it to everyone.

• If the is a pause for open Q/A, you can ask a question by un-muting
  (*7) when there. Remember say your name first and to re-mute by
  pushing *6 when you’re done.

• Click on the ‘Raise Hand’ to ask a question during an open Q/A
  period.




                        www.WomenWhoTech.com
Today’s Panel

      Amy Sample Ward     April Pedersen
      NTEN                Salsa Labs
      @amyrsward          @aprilinaction




      Michael Silberman    Claire Diaz-Ortiz
      Greenpeace           Twitter
      @silbatron           @claired




              www.WomenWhoTech.com
Next up:

      Amy Sample Ward     April Pedersen
      NTEN                Salsa Labs
      @amyrsward          @aprilinaction




      Michael Silberman    Claire Diaz-Ortiz
      Greenpeace           Twitter
      @silbatron           @claired




              www.WomenWhoTech.com
How Big Is Yours?
How 665,000 People Saved
Mediterranean Fisheries

GREENPEACE CAMPAIGN
CASE STUDY




                 www.WomenWhoTech.com
www.WomenWhoTech.com
1. Create strong campaign story to work across
channels, mediums, audiences




                   www.WomenWhoTech.com
2. Give everyone a fish! Mobile app (game?) encourages
engagement, growth, action.




                     ‘I learned how big mine is.
                     Click here to learn how big yours is.”
                    www.WomenWhoTech.com
3. Build media, momentum with edgy video.




            Sex sells. And saves fish.
            But views didn’t convert to action.
                     www.WomenWhoTech.com
4. Consistent, informed pressure
on legislators: monitor fish markets
            2,000+ citizens calling Ministry put
            undersized fish issue on agenda.




           Web page inviting people to send a fax.
                      www.WomenWhoTech.com
5. Rest, monitor progress, remind.




                    www.WomenWhoTech.com
Success!




           500,000+ informed citizens taking action



                     www.WomenWhoTech.com
MORE!
Read complete case study
Watch campaigners discuss




          http://act.gp/HBIYcase

                  www.WomenWhoTech.com
New technologies allow people to increasingly lead
efforts for change.

Change-making is shifting from




N G O -LE D                      P E O P L E -L E D



                     www.WomenWhoTech.com
Why does this matter for Greenpeace?

more empowered
supporters                    bigger wins
                             more money
                              retention


                 www.WomenWhoTech.com
17 Mill
  www.WomenWhoTech.com
BEFORE
“Greenpeace won.”

AFTER
“I won with Greenpeace.”

         www.WomenWhoTech.com
Innovations in people-powered
campaigning and digital mobilisation from
around the world.

Signup for dispatches:
MobilisationLab.org

Join campaigners from 350.org,
ActionAid, Oxfam, Red Cross,
Save the Children and other
leading organisations.




@MobilisationLab


                                 www.WomenWhoTech.com
Next up:

      Amy Sample Ward     April Pedersen
      NTEN                Salsa Labs
      @amyrsward          @aprilinaction




      Michael Silberman    Claire Diaz-Ortiz
      Greenpeace           Twitter
      @silbatron           @claired




              www.WomenWhoTech.com
#Functionality




 www.WomenWhoTech.com
www.WomenWhoTech.com
www.WomenWhoTech.com
#Transparency




 www.WomenWhoTech.com
www.WomenWhoTech.com
www.WomenWhoTech.com
#Connection




 www.WomenWhoTech.com
www.WomenWhoTech.com
www.WomenWhoTech.com
Next up:

      Amy Sample Ward     April Pedersen
      NTEN                Salsa Labs
      @amyrsward          @aprilinaction




      Michael Silberman    Claire Diaz-Ortiz
      Greenpeace           Twitter
      @silbatron           @claired




              www.WomenWhoTech.com
Know Your “Theory of Change”
      & Tell a Story




       www.WomenWhoTech.com
Create a Call to Action
& Organize a Base of Support




                               33
        www.WomenWhoTech.com
Build Relationships through
     Engagement




                                   34
            www.WomenWhoTech.com
Know your Supporters
& Empower Them




                         35
  www.WomenWhoTech.com
Target & Amplify your Message




                                36
        www.WomenWhoTech.com
Reward your Supporters




                                  37
           www.WomenWhoTech.com
Measure your Progress




                          38
www.WomenWhoTech.com
Iterate, Hone, Experiment
      & Repeat




                            39
    www.WomenWhoTech.com
Questions?

      Amy Sample Ward     April Pedersen
      NTEN                Salsa Labs
      @amyrsward          @aprilinaction




      Michael Silberman    Claire Diaz-Ortiz
      Greenpeace           Twitter
      @silbatron           @claired




              www.WomenWhoTech.com

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Women Who Tech: Building Social Movements

  • 1. Powered by: Using Technology & Social Media To Build Social Justice Movements Principles of Social Media ROI PANALISTS: Amy Sample Ward April Pedersen Claire Diaz-Ortiz PANALISTS: Michael Silberman MODERATOR: Beth Kanter and Lauren Vargas, Roz Lemieux Need Help? Need Help? Press *7 to un-mute phone lines or call ReadyTalk Support at 1-800-843-9166Press *7 to un-mute phone lines or call ReadyTalk Support at 1-800-843-9166 www.womenwhotech.com www.WomenWhoTech.com
  • 2. • For audio, please dial 866.740.1260 • (access code: 3979000) • *6 to mute your line/ *7 to un-mute www.womenwhotech.com www.WomenWhoTech.com
  • 3. A little housekeeping: A little housekeeping: • The panel will be recorded and posted to the http://www.womenwhotech.com • A post-webinar survey will open when you close out of the panel, please help us better our programming by completing it. • Phones will be muted. www.womenwhotech.com www.WomenWhoTech.com
  • 4. Stay engaged! • Please ask questions and comment by: • Typing in the chat box. We’ll respond via chat or over the phone when appropriate. If it is information to share with the whole audience, we’ll chat it to everyone. • If the is a pause for open Q/A, you can ask a question by un-muting (*7) when there. Remember say your name first and to re-mute by pushing *6 when you’re done. • Click on the ‘Raise Hand’ to ask a question during an open Q/A period. www.WomenWhoTech.com
  • 5. Today’s Panel Amy Sample Ward April Pedersen NTEN Salsa Labs @amyrsward @aprilinaction Michael Silberman Claire Diaz-Ortiz Greenpeace Twitter @silbatron @claired www.WomenWhoTech.com
  • 6. Next up: Amy Sample Ward April Pedersen NTEN Salsa Labs @amyrsward @aprilinaction Michael Silberman Claire Diaz-Ortiz Greenpeace Twitter @silbatron @claired www.WomenWhoTech.com
  • 7. How Big Is Yours? How 665,000 People Saved Mediterranean Fisheries GREENPEACE CAMPAIGN CASE STUDY www.WomenWhoTech.com
  • 9. 1. Create strong campaign story to work across channels, mediums, audiences www.WomenWhoTech.com
  • 10. 2. Give everyone a fish! Mobile app (game?) encourages engagement, growth, action. ‘I learned how big mine is. Click here to learn how big yours is.” www.WomenWhoTech.com
  • 11. 3. Build media, momentum with edgy video. Sex sells. And saves fish. But views didn’t convert to action. www.WomenWhoTech.com
  • 12. 4. Consistent, informed pressure on legislators: monitor fish markets 2,000+ citizens calling Ministry put undersized fish issue on agenda. Web page inviting people to send a fax. www.WomenWhoTech.com
  • 13. 5. Rest, monitor progress, remind. www.WomenWhoTech.com
  • 14. Success! 500,000+ informed citizens taking action www.WomenWhoTech.com
  • 15. MORE! Read complete case study Watch campaigners discuss http://act.gp/HBIYcase www.WomenWhoTech.com
  • 16. New technologies allow people to increasingly lead efforts for change. Change-making is shifting from N G O -LE D P E O P L E -L E D www.WomenWhoTech.com
  • 17. Why does this matter for Greenpeace? more empowered supporters bigger wins more money retention www.WomenWhoTech.com
  • 18. 17 Mill www.WomenWhoTech.com
  • 19. BEFORE “Greenpeace won.” AFTER “I won with Greenpeace.” www.WomenWhoTech.com
  • 20. Innovations in people-powered campaigning and digital mobilisation from around the world. Signup for dispatches: MobilisationLab.org Join campaigners from 350.org, ActionAid, Oxfam, Red Cross, Save the Children and other leading organisations. @MobilisationLab www.WomenWhoTech.com
  • 21. Next up: Amy Sample Ward April Pedersen NTEN Salsa Labs @amyrsward @aprilinaction Michael Silberman Claire Diaz-Ortiz Greenpeace Twitter @silbatron @claired www.WomenWhoTech.com
  • 31. Next up: Amy Sample Ward April Pedersen NTEN Salsa Labs @amyrsward @aprilinaction Michael Silberman Claire Diaz-Ortiz Greenpeace Twitter @silbatron @claired www.WomenWhoTech.com
  • 32. Know Your “Theory of Change” & Tell a Story www.WomenWhoTech.com
  • 33. Create a Call to Action & Organize a Base of Support 33 www.WomenWhoTech.com
  • 34. Build Relationships through Engagement 34 www.WomenWhoTech.com
  • 35. Know your Supporters & Empower Them 35 www.WomenWhoTech.com
  • 36. Target & Amplify your Message 36 www.WomenWhoTech.com
  • 37. Reward your Supporters 37 www.WomenWhoTech.com
  • 38. Measure your Progress 38 www.WomenWhoTech.com
  • 39. Iterate, Hone, Experiment & Repeat 39 www.WomenWhoTech.com
  • 40. Questions? Amy Sample Ward April Pedersen NTEN Salsa Labs @amyrsward @aprilinaction Michael Silberman Claire Diaz-Ortiz Greenpeace Twitter @silbatron @claired www.WomenWhoTech.com

Editor's Notes

  1. Michael
  2. These brave activists garnered international attention for their voyage to Amchitka . They went from being outsiders of Sierra Club to being “on the inside looking out” -- able to take on the issues that mattered to them. Bob Hunter, one of the first voyagers, had this to say when he came back: [READ QUOTE ON SLIDE] Today, similarly, we are seeing many people wanting to be more engaged with Greenpeace -- to be on the inside playing meaningful roles.
  3. Why does this matter for Greenpeace? (1) Bigger wins -- we won the Nestle campaign in a record 9 weeks (2) More money -- those who volunteer donate more, and donate more often (3) Retention -- Those who volunteer stay involved for a longer period of time and do more. ======CUT??====== Our initial research shows that volunteers who take on their own efforts are more likely to engage in organization-defined efforts later on. Co-creating campaigns with volunteers results in broader leadership on issues that matter to us and increased volunteer retention.
  4. Tremendous opportunity -- tap power and creativity of 17M Surplus of energy, ideas, creativity
  5. Claire
  6. April