1. Ishwari Prasad tyagi
Vill. Siyapura Mania Dholpur
Contact Number: +919910898461
Email: ishwari.prasad86@gmail.com
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Objective To emphasize, excel and attain a good position in a professionally managed
service Industry where there is a scope for innovativeness, creativity and
Chance for executing Challenging tasks.
Profile  Graduated in Hospitality Management from Jaipur National university jaipur. I am well
versed with the practical and theoretical knowledge of the operations and functions of a Hotel.
 Highly dynamic and self-motivated, with high levels of integrity, positivism and achievement-
orientation.
 Professional outlook, along with multi-tasking, time and people management, learning and
organizational skills.
 Working knowledge of MS Office, Internet, PMS – Opera & TMS
 Pre-Opening experience.
Work
Experience
November 2015 to till Date ( Leela Ambience convention Hotel )
As Guest Service associates (Nov’15 to till date) A 480 keys property. The First property of
leela group and a Flag ship property in Eastern Hub of Delhi. The Biggest ever pillar less Ballroom
in India which can cater to over 5000 guests at a time.
Job Profile as Guest service associates:
 Smooth running of operations at all times. Responsible for Group arrival & Departure.
 Plan for room assignments Check in, check out.
 Keep a tab on guest’s feedback and resolve issues if in hand.
 Responsible for handling Guest query and complain.
 Cashier function, FIT reservations, coordinating with HK for rooms.

Jan2013 to Nov 2015 (The Ginger Hotels)
As Guest Service associates (Ginger hotels)
Ginger hotels are budget segment of the Taj hotels under Roots corporation limited.
Worked as Guest service associates in Delhi IRCTC, Vivek Vihar Noida Faridabad, Surat, and
Jaipur.
Job Profile as Guest Service associates:
 Smooth running of operations at all times. Responsible for Group arrival & Departure.
 Plan for room assignments Check in, check out.
 Keep a tab on guest’s feedback and resolve issues if in hand.
 Responsible for handling Guest query and complain.
 Cashier function, FIT reservations, coordinating with HK for rooms.
 Handle In house Reservations for Groups Travel Agents, FIT Refund requests, cancellations.
 In Ginger Jaipur & Noida worked as pre-opening team member.
 Was given an additional opportunity to sharpen my skills in the Business Development (Sales
Department) during the Pre-Opening for a period of three months for which was rewarded the
Care for Business Award for the Quarter.

 Graduation – Bachelor in hotel management & catering technology. (4 Years, July 2009 to

2. July 2013).Jaipur National University Jaipur.
Additional
Industrial
Exposure
 Got trained from The TridentJaipur in all The 4 major departments. Specialized in Front
Office department for a period of 2.5 months learning all major/key responsibilities as Check
Ins, Check Outs, Group Check Ins & Group Check Outs. Worked on Micros Fidelio 6.2 for the
period served.
ACADEMIC
QUALIFICATIONS
Year Standard Status
2013 BHMCT (Jaipur national
university)
Passed (72%)
2004
2002
12th (R.B.S.E.)
10th (R.B.S.E.)
Passed
Passed
o .
Hobbies
 Listening to Music, Travelling, Photography
Personal Details  Father’s Name : Sh Janaki Prasad tyagi.
 Nationality : Indian.
 Religion : Hindu.
 Language Proficiency : English, Hindi
Date: 17/12/2014 Signatures: IPtyagi