Robbins eob9 inst_ppt_10

Communication Chapter 10 Essentials of Organizational Behavior, 9/e Stephen P. Robbins/Timothy A. Judge

After studying this chapter, you should be able to: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Functions of Communication ,[object Object],[object Object],[object Object],[object Object]

Direction of Communication ,[object Object],[object Object],[object Object]

Interpersonal Communication ,[object Object],[object Object],[object Object]

Oral Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Written Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Advantages Disadvantages

Non-verbal Communication ,[object Object],[object Object],[object Object],[object Object]

Small-Group Networks and Effectiveness Criteria

The Grapevine ,[object Object],[object Object],[object Object],[object Object]

Computer-aided Communication ,[object Object],[object Object],[object Object],[object Object]

E-Mail ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Instant Messaging ,[object Object],[object Object],[object Object],[object Object],[object Object]

Intranet and Extranet Links ,[object Object],[object Object]

Videoconferencing ,[object Object],[object Object]

Knowledge Management ,[object Object]

Importance of Knowledge Management ,[object Object],[object Object],[object Object]

Barriers to Effective Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Current Issues in Communication ,[object Object],[object Object],[object Object]

Communication barriers between Women and Men ,[object Object],[object Object],[object Object],[object Object]

“ Politically Correct” Communication ,[object Object],[object Object]

Cultural Barriers ,[object Object],[object Object],[object Object],[object Object]

Cultural Context ,[object Object],[object Object]

A Cultural Guide ,[object Object],[object Object],[object Object],[object Object]

Implications for Managers ,[object Object],[object Object],[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Robbins eob9 inst_ppt_10

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Robbins eob9 inst_ppt_10