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meaning  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Definition ,[object Object],[object Object]
Characteristics ,[object Object],[object Object],[object Object],[object Object],[object Object]
Requirement to achieve objective ,[object Object],[object Object],[object Object]
Purpose of communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Principles of communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Effective feedback for effective communication ,[object Object],[object Object]
Business Communication ,[object Object],[object Object],[object Object]
Reluctance to provide Feedback ,[object Object],[object Object],[object Object],[object Object]
Machinery of effective communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Rule of Five ,[object Object],[object Object],[object Object],[object Object],[object Object]
Characteristics of effective feedback   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Importance of effective Communication ,[object Object],[object Object],[object Object],[object Object]
Chap-2  Barriers of communication   (types of barriers) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contd……. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contd….. ,[object Object],[object Object],[object Object]
Role of IT in communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Role of eletronic media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Importance of IT & Eletronic Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Chapter-3  Listening ,[object Object]
Principles of good listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd…… ,[object Object],[object Object],[object Object],[object Object]
Types of listeners ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers in listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd…… ,[object Object],[object Object],[object Object]
Guidelines for effective listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd……. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Advantages of good listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ways to improve listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Chap-4 Communication networks ,[object Object]
Criteria of effective network ,[object Object],[object Object],[object Object]
Centralized v/s decentralized   networks ,[object Object],[object Object]
Contd…. ,[object Object],[object Object]
Formal v/s Informal networks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd….. ,[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Downward communication ,[object Object]
Limitations of downward communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Effective downward communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Upward communication ,[object Object],[object Object]
Contd….. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Importance of upward commn ,[object Object],[object Object],[object Object],[object Object],[object Object]
Limitations of upward commn ,[object Object],[object Object],[object Object],[object Object],[object Object]
Making upward commn effective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Comparison upward c  /  downward c ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Horizontal commn ,[object Object],[object Object],[object Object],[object Object],[object Object]
Purpose of horizontal commn ,[object Object],[object Object],[object Object],[object Object],[object Object]
Diagonal / crosswise commn ,[object Object],[object Object],[object Object],[object Object],[object Object]
Formal commn - advantages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Disadvantages ,[object Object],[object Object],[object Object],[object Object]
Informal channels ,[object Object],[object Object],[object Object],[object Object],[object Object]
Functions of informal networks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Grapevine ,[object Object],[object Object],[object Object],[object Object]
Features ,[object Object],[object Object],[object Object],[object Object],[object Object]
Importance of grapevine ,[object Object],[object Object],[object Object],[object Object],[object Object]
Disadvantages ,[object Object],[object Object]
Rumours ,[object Object],[object Object],[object Object],[object Object]
Chapter–5 Verbal / Non-Verbal comm. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Disadvantages – oral comm ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to make oral comm effective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Written comm. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Advantages  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Limitations  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Comparison oral comm  /  written comm ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business writing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Research ,[object Object],[object Object],[object Object]
Organization,Composition and Design ,[object Object]
Contd…. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object]
Revision , Editing , Proofreading ,[object Object],[object Object],[object Object],[object Object]
Business letters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Qualities of a good letter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
We- / You - attitude ,[object Object],[object Object],[object Object],[object Object]
Layout of business letter ,[object Object],[object Object],[object Object],[object Object]
Contd…. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contd….. ,[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object]
Memorandums  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Parts of the memo ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TO: From: Date: Subject: May meeting of Plant Safety Committee As we agreed on march 30 th  meeting of the environmental impact committee, I am requesting agenda items and meeting suggestions from each department.
The body of the memo ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reports  ,[object Object],[object Object],[object Object]
Types of reports ,[object Object],[object Object],[object Object],[object Object],[object Object]
Steps in writing report ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object]
Importance of reports ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of reports ,[object Object],[object Object]
Technique of writing report ,[object Object],[object Object],[object Object],[object Object]
Letter style report ,[object Object],[object Object],[object Object],[object Object]
Sample  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Schematic report ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object]
Cotd… ,[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cotd.. ,[object Object],[object Object],[object Object],[object Object]
Contd.. ,[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other kinds of reports ,[object Object],[object Object],[object Object],[object Object]
Proposals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cotd… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample : the prefatory note ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd.. ,[object Object],[object Object]
Contd.. ,[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Proposal  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd.. ,[object Object],[object Object],[object Object],[object Object]
Contd.. ,[object Object],[object Object],[object Object],[object Object]
Contd.. ,[object Object],[object Object]
Office orders ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample :Transfer Order ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Promotion order ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Circulars  ,[object Object],[object Object],[object Object]
Sample Circular ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Office notices ,[object Object],[object Object],[object Object]
Sample of a Notice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sample : Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Minutes  ,[object Object],[object Object],[object Object],[object Object]
Contd. ,[object Object],[object Object],[object Object],[object Object]
Sample  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Letter of appointment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contd.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Circular Letters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample -1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample -2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sales letter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contd.. ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Effective Communication in Organizations

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  • 83. TO: From: Date: Subject: May meeting of Plant Safety Committee As we agreed on march 30 th meeting of the environmental impact committee, I am requesting agenda items and meeting suggestions from each department.
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