Social media and library front line staff

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Social media and library front line staff

  1. 1. Public Service Managers Exchange January 12, 2012Social mediaand the library front line… 1
  2. 2. • Discussion vs. lecture• YOU develop the solutions• Who is doing what?• Why does it or doesn’t it work?• Communication issues• Social media and PR!agenda 2
  3. 3. http://pewinternet.org65% of adult internetusers now say they use asocial networking site 3 by Mary Madden, Kathryn Zickuhr Aug 26, 2011
  4. 4. Social networking siteuse by online adults 4
  5. 5. Females use more socialmedia… 5
  6. 6. SNS use by age group 6
  7. 7. • How is the front line staff involved?• What message do we want to send the public?discussion 7
  8. 8. • In small groups, take ______ minutes to discuss the following issues: 1. What social media tools should your library use? 2. How could your library use them better? 3. What results have you seen? 4. How can your library staff get more staff involved in using social media tools?• Each group will have someone take notes and each group will have a few minutes to report.Group exercise 8
  9. 9. • SC Library Network Wiki - scln.statelibrary.sc.gov• Social Media, Libraries, and Web 2.0 – PDF Reports• YOUR COLLEAGUES!• Dr. Curtis R. Rogers, Communications Director, SC State Library, 803-734- 8928, crogers@statelibrary.sc.gov resources 9

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