Total learning: Communities - Learning through Knowledge Sharing
•Download as PPTX, PDF•
1 like•682 views
The document discusses how communities can accelerate learning through knowledge sharing. It addresses that communities need people, processes, and technology to function effectively. To maximize learning, communities must address people's fears by researching objectives and challenges. Building real relationships between members through one-on-one interactions and community events also helps accelerate learning. Progress should be measured through surveys, site analytics, and member interviews to quantify impacts like reduced costs, increased productivity and revenue. Researching member needs, fostering relationships, and reporting on progress can help communities effectively share knowledge and accelerate learning.
Recommended
Recommended
More Related Content
What's hot
What's hot (18)
Viewers also liked
Viewers also liked (20)
Similar to Total learning: Communities - Learning through Knowledge Sharing
Similar to Total learning: Communities - Learning through Knowledge Sharing (20)
More from Brightwave Group
More from Brightwave Group (20)
Recently uploaded
Recently uploaded (20)
Total learning: Communities - Learning through Knowledge Sharing
- 1. Communities: Learning through knowledge sharing Nancy Kinder Total Learning, The Brewery, London 27th November 2014
- 2. Nancy Kinder was working at… ….ignited a love for Communities!* *A specific group of people who have developed relationships around a strong common interest. …..a Global Company… .
- 3. • Consultancy of community experts • Driven by social science • Driven by data • Delivered hundreds of successful communities!
- 4. .
- 5. Rich’s Blog Over 10k subscribers 2200 blog posts Over 500 page views per day www.FeverBee.co m @RichMillington 6,221 followers 6,284 tweets Virtual Community Summit ♯VirComm14 Sprint USA ♯fbsprint Sprint Europe
- 6. How do learning communities help Organizations? Increase revenue Reduce costs Accelerate research and development Increase productivity Fulfill the organizations mission
- 7. How do learning communities help people? Sense of belonging Mutual Support Great Influence Up Skill
- 8. Communities: How can communities accelerate learning?
- 9. A Community needs People Process Technology
- 10. People A Community needs
- 11. 1.What is the biggest barrier to learning in a community? 2. What can you do to accelerate learning in a community? People
- 12. What is the biggest barrier to learning in a community? People
- 13. What is the biggest barrier to learning in a community? People Fear
- 14. People – Address the Fear! Research the…. • Objective • Audience • Common Biggest Challenge? • Collaboration on Resources? • Hot Discussion topics? • Coach them to go first - Something to learn, something to share And let members influence!
- 15. People – Fear of missing out - RESEARCH $2 million
- 16. What is the biggest barrier to learning in a community? People Fear
- 17. 1.What is the biggest barrier to learning in a community? 2. What can you do to accelerate learning in a community? People
- 18. What can you do to accelerate learning in a community? People
- 19. What can you do to accelerate learning in a community? People Relationships
- 20. People – Relationships • Building real relationships - one to one between members • Events for core groups within the community • Make them part of the journey and the learning outcomes! • Create a strong sense of community
- 22. People – Relationships Up 1200%
- 23. What can you do to accelerate learning in a community? People Relationships
- 24. 1.What is the biggest barrier to learning in a community? 2. What can you do to accelerate learning in a community? People
- 25. 3. How do measure it? People
- 26. How do we measure? – Link to Return on Investment http://resources.feverbee.com/online-community-roi/
- 27. We use tools like Survey Monkey…….. Most useful: • Trouble Shooting (Q&A) • Product Knowledge • Internal Contacts
- 28. . And site analytics like Google Analytics…….
- 29. And back them up with interviews, research and quantify anecdotes . Direct quotes: “I now know who to contact with a particular technical question and it has deepened my expertise and understanding” “I asked the community for help on specific questions, the expert gave me a supplier contact and I got a good answer quickly” “I like that community enables me to direct other people to join up with others and reapply techniques I didn’t know” “Getting the project updates, means I get visibility of what’s going on which I didn’t have before the community existed” “I now know more of experts in this field ”
- 30. How? Sense of Belonging, Mutual support, great influence and up skilling
- 31. How? – Reduced Costs, Accelerate Research and Development and Increased Productivity. $1.5 million saved
- 32. How? – Increased Production and Revenue Increased sales by $20 million
- 34. Community Research Relationships Report
- 35. Research, Relationships And Report Progress = Accelerate learning through knowledge sharing communities!
- 36. Nancy Kinder nancy@feverbee.com @RichMillington @FeverBee www.feverbee.com http://resources.feverbee.com/online-community-roi http://course.feverbee.com https://communitygeek.com