1. R o n a l d
E .
S a n d e r s
3853
McGrath
Drive
|
Dublin,
Ohio
43016
H:
614.761.1760
|
C:
614.783.9088
www.linkedin.com/in/ronaldsanders
E:
ronsanders406@gmail.com
Network
Engineer
|
Field
Maintenance
Technician
Information
technology
professional
combining
valuable
blend
of
diverse
technical
knowledge
with
sincere
interest
in
exceeding
customer
service
expectations.
Experience
in
both
technical
and
non-‐technical
environments.
Currently
contributing
in
volunteer
capacity
to
Mid-‐Ohio
Food
Bank
and
Dublin
Coffman
Music
Boosters.
Core
Competencies
|
Strengths
&
Expertise
• Project
Management
• Customer
Technical
Support
• Needs
Assessment
• Systems
Implementation
• Technical
Troubleshooting
• Disaster
Recovery
• Technology
Rightsizing
• Technical
Training
• Hardware
Configuration
• Network
Administration
• Client/Server
Architecture
• Global
Systems
Support
Career/Project
Highlights
Network
Engineer
–
Central
Ohio
Primary
Care
Physicians,
Inc.
(COPC)
• Significantly
improved
network
flow,
segregated
radiology
and
cardiology
departments
on
different
equipment
for
redundancy,
enabled
quicker
troubleshooting
and
increased
speed
of
device
to
network
connectivity;
overcame
hurdles
working
with
and
navigating
around
vital
healthcare
equipment
to
determine
and
resolve
network
and
modality
issues.
Systems
Analyst,
Soarian
Clinicals
Beta
Management,
Global
Services
–
Siemens
Medical
Solutions
• Met
challenge
installing
Soarian
beta
software
on
unknown
equipment;
determined
hardware
requirements
for
different
software
versions;
produced
detailed
document
addressing
critical
areas
of
software;
facilitated
identification
of
major/minor
areas
of
improvement
prior
to
software
installation.
Professional
Experience
Central
Ohio
Primary
Care
Physicians,
Inc.
(COPC)
–
Westerville,
Ohio
May
2010
to
December
2010
Largest
primary
care,
physician-‐owned
medical
group
in
Ohio;
comprises
80
pediatricians,
family
physicians,
internists,
endocrinologists,
infectious
disease
specialists
and
hospitalists,
located
in
practices
throughout
Franklin,
Fairfield,
Delaware
and
Union
counties.
Network
Engineer
Spearheaded
IT
functions
and
special
projects
ensuring
functionality
of
information
and
telecommunications
equipment,
updating
software,
maintaining
licenses,
providing
tier
1
support
for
radiology,
cardiology,
and
laboratory
system,
and
managing
technical
environment
documentation;
provided
24x7
backup
to
lab
IT
associate.
Technical
environment:
3
main
sites
with
Rad/Cad
systems;
DEXA
(bone
density);
CT
scanners;
MRI
machine;
BIO-‐
DOSE
PC;
Harvest
lab
system;
Cisco
routers;
Cisco
switches;
Windows
2000
servers;
telecommunications
systems;
over
200
PC/Printers/network
devices.
• Hands-‐on
special
projects
relative
to
consistent
upgrades
and
general
maintenance
comprised:
o Maintenance
of
NovaRAD
PACS/RIS
and
Orchard
Harvest
lab
system;
upgrades
to
NovaRad,
PacsGEAR,
and
BioDose
installations;
integration
of
new
radiology/cardiology
modalities
into
existing
systems;
maintenance
of
in-‐house
network,
radiology,
cardiology,
and
laboratory
modalities,
PCs,
and
all
ancillary
equipment;
replacement
of
antiquated
UPS
systems
in
radiology,
cardiology,
and
laboratory
data
center.
• Vastly
improved
production
and
performance
through
development
of
documentation
for
installation
best
practices,
network
configuration,
and
issue
troubleshooting;
i.e.
reduced
network
issue
troubleshooting
20%
by
labeling
equipment
in
3
main
buildings.
• Facilitated
ability
to
complete
IT
mission
and
improve
systems
through
proficiency
conveying
customer
requirements
to
project
management
team;
included
responses
to
staff-‐generated
requests
to
troubleshoot
and
resolve
IT
issues.
• Contributed
to
installation
of
backup
generator
and
associated
software
monitoring.
• Collaborated
with
NOVARad
vendor
on
change
out
of
entire
redundant
server
system;
installed
network
and
2. R o n a l d
E .
S a n d e r s
Résumé
Page
2
facilitated
NOVARad
ability
to
remotely
manage
final
configuration;
certified
NOVARad
PACS
administrator.
Siemens
Medical
Solutions
–
Dublin,
Ohio
September
1996
to
August
2008
International
supplier
of
diagnostic
imaging
systems,
information
technology
and
therapeutic
equipment
for
hospitals,
clinics
and
doctors'
offices.
Systems
Analyst,
Soarian
Clinicals
Beta
Management/Technical
Consultant,
Global
Services
Primary
technical
resource
supporting
sales
force
with
business
development
and
installation
lifecycles;
accountable
for
systems
integration,
application
installation,
application
training,
process
improvement,
and
system
availability.
Orchestrated
installation
of
beta
equipment
through
analysis,
testing
and
implementation
of
new
installation
methodologies
for
clinical/workflow
software
solution
for
70+
US-‐based
and
international
customers;
liaised
with
stakeholders
to
secure,
analyze,
communicate
and
validate
requirements
for
changes
to
business
processes,
policies
and
information
systems;
consulted
with
hospital
executives
to
assess
processes
and
recommend
improvements.
• Project
managed
hardware
and
non
Soarian
Critical
Care
software
for
1st
installation
of
Soarian
Critical
Care;
additionally
recognized
for
delivery
of
1st
installation
of
Beta
Soarian
Critical
Care
in
major
New
York
hospital.
• Collaborated
with
Soarian
Critical
Care
integration
consultant
on
configuration
of
critical
care
software
package;
assisted
with
debugging
of
Soarian
Critical
Care
software
and
hardware
needs.
• Reduced
errors
50%
through
conception
and
implementation
of
mandatory
hardware
and
software
analysis
on
customer
equipment
prior
to
installation
of
Siemens
beta
software.
• Lowered
installation
errors
40%
through
development
and
maintenance
of
procedures
for
formal
documentation
between
several
sources
as
well
as
hardware
and
software
installation
forces
(functioning
as
single
point
of
contact).
• Recognized
with
positive
feedback
after
presentation
of
formal
and
hands-‐on
education
for
US-‐based
and
international
installers
as
well
as
one-‐on-‐one
and
group
training
for
hospital
employees
on
use
of
technology.
• Facilitated
additional
revenue
for
company
through
identification
and
execution
of
sales
opportunities
to
existing
customer
base.
• Spearheaded
and
directed
technical
implementation
of
WANs,
hardware,
SNA,
contract
management,
RPM,
document
imaging,
Enterprise
Output
Management,
wireless
LANs,
and
Soarian
Clinical
Access.
Education
|
Professional
Development
Ohio
University
–
Athens,
Ohio
Bachelor
of
Science
in
Electrical
Engineering
(BSEE)
|
Minors:
Computer
Science
and
Music
Muskingum
Area
Technical
College
–
Zanesville,
Ohio
Associates
in
Electrical
Engineering
(AASEE)
Certified
NovaRAD
Administrator
Technical
Proficiencies
Protocols/Networking:
TCP/IP
|
Ethernet
|
WAN
|
LAN
|
MAN
|
WLAN
|
VPN
|
SAN
|
VLAN
Office
Productivity:
Microsoft
Office
Suite
Operating
Systems,
Hardware
&
Servers:
PC
|
MAC
|
IBM
|
Dell
|
HP
Community
Contributions
Mid-‐Ohio
Food
Bank
–
Columbus,
Ohio
(2010
–
Present)
Reclamation
|
Commodities
Supplemental
Food
Program
|
Meat
Repack
|
Other
Repack
|
Labeling
Dublin
Coffman
Music
Boosters
–
Columbus,
Ohio
(2007
–
Present)
Concession
Stand
Crew
Leader