1. Ralph A. Parsons Cell 720-233-8559
ralphparsons@q.com www.linkedin.com/pub/ralph-parsons/6/72a/894/ 303-422-0506
Systems Administrator
1
SUMMARY
MCSE andMCDBA SystemsAdministratorwithvastexperienceof crossplatformsystemsadministration,
whichincludesanalyzing,installing,maintenance andrepairof hardware, software,networksand
peripherals. Possessexcellenttroubleshootingandtechnical abilitiesforsystemupgradestoensure
greatestnetworkconnectivityandgreatestproductivitytoendusers.
SKILL QUALIFICATIONS
Certifications A+ Certification,MCSE, MCDBA, NetworkEssentials(WinNT4.0),Windows 2000
Professional,ITILFoundation,Bachelorof Science,Security+
OperatingSystems Windows Server2003, 2008, 2012, DOS 6.22, 95/98 Vista, XP,ME, NT,7, 8, 10 and
and Software MS Office Professional (Word,Access,Excel,PowerPoint,andVisio), SQLServer, and
Visual Basic.net.SymantecAnti-Virus,EndpointProtection andBackupExec,SQL
Server,WSUS,DHCP, File servers,ExchangeServersandActive Directory. Familiar
withLinux,Unix, andVisual StudioExpress.
Hardware Installation,configuration,upgrades, connectionstonetworkandtroubleshooting.
Installationof Cat5/6 wiring.
Networking Client/ServerusingWindowsworkstationsandservers.
SecurityClearance DOD Secret(current)
TS/SCI withCI Poly
Previous - SSBI1/20/00(expired)
EMPLOYMENT EXPERIENCE
SystemsAdministrator – NuaxisInnovations April 2016 – Feb2017
o Primaryfor the seventeeneDrawsserversforthe Bureauof Reclamation.Majorupdatesanddayto
day maintenance.
o Responsible forthe Symantec,HardDollar, PrimaveraandRightFax servers.
o Responsible forthe Testenvironmentwhichconsistedof several testserversandphysical andvirtual
laptops.
o Configuringnewdesktopsandlaptopsforourendusercustomers.
SystemsAdministrator – DirectVizSolutions(DVS) March 2015 – April 2016
o Lead techfor the Helpdesk.
o Mentoredandtrainedthe three new helpdeskemployees.
o Assistinthe inventoryandtrackingof Governmentproperty.
o Re-imagingandconfiguringnewdesktopsandlaptopsforourendusercustomers.
o Continuouslymonitoredthe networkwithWhat’sUpGold.
o UsedVSphere tomonitorandconfigure the Virtual Servers.
o ImagingandconfiguringnewServers,Server2012, CITRIXXenAppServer&Desktop.
o Assistinmaintainingthe internettopology.
2. Ralph A. Parsons Cell 720-233-8559
ralphparsons@q.com www.linkedin.com/pub/ralph-parsons/6/72a/894/ 303-422-0506
Systems Administrator
2
SystemsAdministrator – InsightGlobalDell (Contract) August2014 to January2015
o Collaboratively received inventoried,reimaged,documented anddeployed1800 differentPCsand
VOIP phonesata newhospital inDenver.
o Appointed aspersonal assistanttothe ProgramManager to identify,correctandnotify
responsible partiestoinitiate any corrective actionforsuccessfulimplementation. Servedas liaison
withvendors tocorrect networkproblems, ACpower, andoffice furniture forcomputerinstallations.
Thismeanttracking andfollowinguponeachitemonthe variousliststo the optimumconclusion.
SystemsAdministrator – DairyEngineeringCompany,Arvada,CO April 2012 - July2014
o Repairedthe CCTV securitysystemforoptimumperformance.
o Upgradedtwenty five XPcomputersto Windows7,as XP nolongersupported.
o Upgraded MicrosoftOffice 97 to Microsoft Office 2010 and documentedanddiagrammedall changes
withMicrosoftWord and Visio2010.
o Successfully updatedMicrosoft Accessfrontendand replaced the Access backend database witha
SQL database to increase endusersaccessspeed.
o InstalledandconfiguredSymantecEndpointprotectionand beganimplementationof Symantec
Backup Exec.
o Upgradedtwo Windows2000 serverswith Windows2012 servers(StandardEdition).
o Rebuiltthe company’s website usingDreamweaver5and Visual StudioExpress2013.
SystemsAdministrator - InsightGlobal/Dell/Microsoft,Longmont,CO November2011 - March 2012
o Contract positionasSystemAdministratorforthe Bing Maps TestLab.
o Monitoredandrepaired3,000 serversconsistingof Avari andDell machines.
o Monitored,identified,andreplacedfailedharddrivesorothercomponentpartsasneeded.
o Performed decommissioningof Avari servers.
o Maintained recordsof work completion andthe repair/replacementof peripheral equipment for
accurate recordkeepingandbudget.
SystemsAdministrator - IZ Technologies- Afghanistan (Contract) November2010 -July2011
o Hiredas SystemsAdministratorandmultitasked asHelpdeskSpecialistdue to volume of workload
and available personnel,whiledemonstratingexcellentcustomerservice andsystemsmaintenance.
o Repairedandre-imagedlaptopsanddesktopsand successfully rejoinedthemtothe NIPR,SIPR,and
CENTRIXdomain.Itwas normallyrequiredtoprepositionthe computersintothe correctOU inActive
directoryfirst.
o Collaborativelyimplemented Windows2003 Server/Ghost Serverformachine imagerytoimprove
CD functionalityandmaintenance due toenvironmental conditions.
HelpDesk Specialist- ISYSTechnologies/General DynamicsIT,Westminster,CO September2009 -
November2010
o Withadministratorprivilegesreset passwords, fixeduseraccountsforCIS,DHS,CBP, andTSA
employees,spanning twentyprograms andfunctional areas.
3. Ralph A. Parsons Cell 720-233-8559
ralphparsons@q.com www.linkedin.com/pub/ralph-parsons/6/72a/894/ 303-422-0506
Systems Administrator
3
o Servedas pointof contact for26,000 CIS employeesthroughtelephone contact,email,and
facilitatedcall documentationutilizingRemedy7database.
o Servedas IncidentManagerand edited knowledge documents.
o Crosstrainedas NetworkandSecurityoperatordue todemonstratedabilities.
SystemsAdministrator - JoyControls-SalesEngineer,Lakewood,CO January2008-September2009
December1989-December2006
o MaintainedWindowsNT4.0 Serverandfive Win98SE desktopsandtwolaptops.
o Rewiredthe newoffice fordigital andVOIPtelephone service.
o MaintainedSymantecEnterpriseAntivirus onthe serverandPCs toensure optimal productivity.
o Administeredandauditedall licensingagreements.
o Administeredemail set-upforeachpersonatthe ISP and workstationusingeitherOutlookor
Outlook Express.
o Facilitatedwebpage setupforcompanyproductsand promotion.
o Calibratedand rangedtransmitters,alignedactuators,andbroughtcomputerboilercontrolsonline.
o RepairedandcalibratedNeptune Metersandregisters.
o Assessed,recommended, andsoldelectronicPIDcontrol equipmenttocustomerspecifications.
Coordinated jobsite visitswithcustomerschedulesformonitoringandsuccessful computer
administration.
SystemsAdministrator - ITT SystemsDivision - Afghanistan January2007-January 2008
o Servedasacting leadtechnician fortwoForwardOperatingBasesinAfghanistan, Ghazi andOrgun-E.
o Appointedandtransferredtothe HUB inBagrum as a Windows2003 ServerFarm admin.
o MaintainedSymantecAnti -Virusandbackupexec,WSUS,DHCP, file servers, exchange serversand
active directory.
o Designedand coordinatedvarious reportsfromthe outlyingForwardOperatingBasesforaccurate
record keepingandmaintenance.
EDUCATION/MILITARY EXPERIENCE
CISSP CertificationProgram,Tech Skills, GreenwoodVillage,CO July - November2008
MCDBA CertificationProgram, New Horizons, GreenwoodVillage,CO October– November2005
2072A Administration of MSSQL Server2000 DB
2073A ProgrammingaSQL Server2000 DB
2310B DevelopingASP.Net
2389B ProgrammingADO.Net
2359B Introduction toVisual Basic.Net
MCSE CertificationProgram, ColumbiaCollege,Aurora,CO January2002 – June 2002
70-58 NetworkEssentials
70-210 Installing,Configuring&AdministratingWindows2000 Server
70-215 Installing&AdministratingWindows2000 Server
4. Ralph A. Parsons Cell 720-233-8559
ralphparsons@q.com www.linkedin.com/pub/ralph-parsons/6/72a/894/ 303-422-0506
Systems Administrator
4
70-216 AdministratingaNetworkInfrastructure
70-217 Implementing&AdministratingaWindows200 DirectoryServices
70-219 DesigningaWindows2000DirectoryServicesInfrastructure
70-220 DesigningSecurityforWindows2000 Network
70-221 DesigningWindows2000 Infrastructure
ESUP CertificationProgram, Universityof Colorado,Denver,CO
PC TechnicianCertificate awarded(WithHonors), College America,Denver,CO
MSCIS One Semestercompleted,RegisUniversity,Denver,CO
BSET (ElectronicsTechnology) ChapmanUniversity,Orange,CA
U. S. Navy, AviationElectronicsTechnician SeniorChief PettyOfficer.
AssignedasLeadingChief PettyOfficer - HS-85 in Alameda,CA.
FacilitiesChief PettyOfficeratWhidbeyIslandNaval AirStation.
FlewAirCrew - RadioOperator
