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Future of instructional design


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The nature of work and learning is changing. The growth of the 70:20:10 learning model and the rapid uptake of virtual reality in learning are examples of these shifts. This webinar will explore what these shifts and changes mean for instructional designers.

Topics to be covered:

- What does the 70:20:10 learning model mean for instructional design?
- Should we be using the term ‘Learning Designer’ instead of ‘Instructional Designer’?
- The effect of learning analytics on instructional design
- What such emerging technologies mean for instructional design
- What the move to cloud e-learning authoring systems means for instructional designers

Published in: Business
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Future of instructional design

  1. 1. Principal Consultant Dr Robin Petterd Founder of Sprout Labs
  2. 2. • What does the 70:20:10 learning model mean for instructional design? • Should we be using the term ‘Learning Designer’ instead of ‘Instructional Designer’? • The effect of learning analytics on instructional design • What such emerging technologies mean for instructional design • What the move to cloud e-learning authoring systems means for instructional designers We will discuss …
  3. 3. The future is already here — it's just not very evenly distributed. William Gibson
  4. 4. The edges are Data - Machine learning New interfaces – Virtual Reality/Augmented reality The future of instructional design is linked to future of work and technology
  5. 5. What statement do you agree with? Technology is changing the way we learn How we learn doesn’t change
  6. 6. Technology has changed the way we access information But learning is an active process
  7. 7. Technology in the past has been about storing and accessing data e.g. browsing the internet Smarter technology Technology that makes decisions based on data
  8. 8. What does the term instructional design mean to you? Your thoughts … Content designer Design of learning material eg. content and flow Using learning theory to deliver quality learning outcomes Organising learning Guidance Setting up engaging activities for learner based on the content
  9. 9. What does the term learning designer mean to you? Your thoughts … Someone who is involved with the whole learning experience Moves focus to the learner instead of training content. Thinking about what the learner does Person who designs learning experiences Design of learning experiences to aid behaviour change
  10. 10. What term do you think we should be using? Or should we be using another term? Instructional designer Learning designer
  11. 11. Meet Mary. She is the L&D person at a Finance Tech company in the near future. Meet Mary. She is the L&D person at a Finance Tech company in the near future. We going to look at what 3 of the instructional designers do in her company.
  12. 12. Chloe Focuses on performance support Ruby Focuses on data driven design Oliver Focuses eco-system design
  13. 13. Oliver Focused eco-system design The L&D team focuses on using the 70:20:10 learning model 9:00 Mapping a new learning eco-system for a new practice being introduced that is based on his recent innovative project 10:00 Ideation session with a group of employees 1:00 Working on the message that will go to managers as part of the learning campaign 4:00 Working on the eco-system around a new VR based program for the sales team. Oliver’s day
  14. 14. Oliver Focused eco-system design Being a learning eco-system designer means working beyond courses and designing multilayer learning experiences. Design thinking has been key to moving beyond simplistic solutions.
  15. 15. An ecosystem is a system whose components interact, working together to be more than the sum of its parts. Ecosystems are a great way to design 70:20:10 learning experiences
  16. 16. Designs more than courses What does an learning ecosystem designer do? Designs relationships between the components Designs for the long term Takes into account the current learning landscape Designs pathways to guide learners
  17. 17. Project deliverables 70:20:10The guide for managers – sent at the right time – triggered by a learner behaviour in the campaign Guide for the CoP facilitator The campaign The performance supports A sequence of workplace tasks The measurement strategy and tools
  18. 18. Oliver is working on a VR program for the sales team
  19. 19. VR could be the best thing that has happened to learning It’s got nothing to do with PowerPoint !!!
  20. 20. Tools for building VR • Aframe – simple web based VR • Unity • Unreal engine
  21. 21. concrete experience Observation and reflection formation of abstract concepts based upon reflection testing the new concepts VR sits somewhere here Kolb experiential learning
  22. 22. How could your L&D team use VR? Scenario on steroids To simulate conversations with customers Management scenarios Roleplays in virtual environments WHS simulations
  23. 23. Ruby works with data driven learning design 9:00 Working with a SME to look at the coding team’s performance and looking at new ways to impact that. 1:00 Talking with IT about getting a new activity stream in their Learning Record Store to feed into the analytics system 3:00 Reviewing two program versions that are currently being tested Ruby’s day
  24. 24. I think about the impact of learning first and ways to measure impact. We are constantly testing approaches and making changes quickly based on the data we are collecting.
  25. 25. We are starting to lead a “measured life"
  26. 26. In learning the key is xAPI (aka Tin Can)
  27. 27. Now Data visualization Future Human analysis Machine analysis The state of learning analytics
  28. 28. 3. Can predict if someone ’fits’ that pattern 1. System looks for patterns and relationships What is machine learning? 4. Builds rules and decision trees based on those patterns 2. Classification is about fitting data to categories, clustering is about grouping similar data
  29. 29. You have examples of learners who haven't gone well on the job. You add their learning data. You also have examples of all the other learners who don’t have problems. You add their learning data. Then you can use that to predict whether someone will have those problems early on in the learning process.
  30. 30. We can see the root cause of performance problems. I use decision systems to guide my choices of learning strategies, this take into account best practice and what has worked here in the past.
  31. 31. Systems for doing this • BigML • Amazon machine learning • Bit Squirrel
  32. 32. What are the barriers to your L&D team becoming more data driven? Capability Out of date systems Lack of appropriate technology Traditional L&D people who are more people focused than data focused Cultural rejection of the idea Support from IT to do it
  33. 33. Focuses on performance support – works beyond courses 9:00 Root cause analysis with the marketing team 10:00 Working on the web portal and how it integrates with the CRM. Content is going to be personalised by what the employee is doing in the CRM. 1:00 Planning session on the augmented reality system for sales. Chloe’s day Chloe Focused eco-system designer
  34. 34. Chloe Focused eco-system designer I really think about myself as a performance improvement expert. I don’t just design courses anymore. For me, analysis of problems is the most important thing I do. What I try and do is design learning into the workflow.
  35. 35. Mindsets Knowledge Skills Processes Measurement Resources Based on Paul Matthews approach
  36. 36. Augmented reality Phone based – Pokemon go Headset based
  37. 37. Chloe Focused eco-system designer We are working on an augmented reality coaching system for our sales staff. It’s based on voice recognition and can be used with a headset or phone.
  38. 38. You haven’t ask about budget yet
  39. 39. What needs to happen for L&D to focus more on supporting performance? Access to performance metrics Move to supporting tasks not producing information Need to move to being a strategic partner of your stakeholders Better gap analysis so the goals become clarified A greater mind shift of putting control back to the learner and giving them the tools to find only what they need, when they need it in the context of their role.
  40. 40. What does the move to cloud e-learning authoring systems mean for instructional designers?
  41. 41. Cloud authoring system support collaboration
  42. 42. Increasing collaboration Easier to manage change Learner experience is more like the rest of the web e.g. learning portals Campaigns/ Spaced learning/ Subscription
  43. 43. Instructional designers now need skills in web design eg. HTML/CSS
  44. 44. Glasshouse is Sprout Labs’ new cloud based digital authoring platform which includes spaced learning and a system for online review.