Complessità, rilavorazioni, variabilità delle attività, sovrallocazioni, colli di bottiglia e debito tecnico rappresentano solo alcune delle potenziali fonti di spreco per le organizzazioni, con conseguente aumento dei consumi di effort e dei ritardi nei tempi di consegna.
This document discusses email security threats and options to improve security. The main threats to email security are loss of confidentiality from emails being sent in clear text over open networks and stored on insecure systems, lack of integrity protection allowing emails to be altered, and lack of authentication and non-repudiation. Options to improve security include encrypting server-client connections using POP/IMAP over SSH or SSL, and end-to-end encryption using PGP. PGP provides encryption for confidentiality and digital signatures for authenticity and non-repudiation. The document also discusses email-based attacks and spam, as well as the algorithms and authentication process used by PGP.
The document discusses email security and best practices. It notes that email is essential for daily work but poses security risks like unauthorized access, data leakage, and malware infiltration. It recommends configuring email servers securely, establishing policies for email use and retention, monitoring for anomalies, and educating users on secure email practices. Overall, the document emphasizes the importance of securing email infrastructure while enabling effective and appropriate use of email to meet business objectives.
Electronic mail, most commonly called email or e-mail since around 1993
E-mail is one of the most widely used forms of communication today.
E-mail is faster and cheaper than traditional postal mail, but at least when you seal that envelope and stick a stamp on it, you can have some confidence that only the intended recipient will open it.
With e-mail, however, your message could be intercepted midstream, and you might never realize it. You have to take steps to secure and protect your e-mail messages.
http://phpexecutor.com
The document discusses email etiquette and security. It defines email and outlines its advantages like speedy communication. It emphasizes the importance of email etiquette for professionalism and avoiding misinterpretation. Some etiquette rules mentioned include being concise, using proper grammar, and not using all caps. Email security threats discussed include viruses, spam, and phishing. It provides examples of phishing scams and advises verifying identity before providing personal information. Measures to enhance email security include encryption, secure gateways, filtering, and compliance policies.
This document discusses various topics relating to computer and internet security. It defines common cyber threats like viruses, malware, spyware and provides tips on using antivirus software, firewalls, and strong passwords to enhance security. Specific myths about internet safety are debunked, such as thinking certain browsers are more secure or that only downloads can infect a device. Overall, the document stresses the importance of maintaining updated software, using caution online, and employing security measures like unique, complex passwords to help protect devices and information.
1. The document discusses network security goals such as protecting confidentiality, ensuring data integrity, and ensuring data availability.
2. It recommends planning for security which includes creating security policies and procedures, performing risk assessments, and ensuring adequate funding and staff training.
3. The document defines various types of malware like viruses, trojans, spyware, worms, and bots, and explains spam and phishing scams.
This document discusses email security threats and options to improve security. The main threats to email security are loss of confidentiality from emails being sent in clear text over open networks and stored on insecure systems, lack of integrity protection allowing emails to be altered, and lack of authentication and non-repudiation. Options to improve security include encrypting server-client connections using POP/IMAP over SSH or SSL, and end-to-end encryption using PGP. PGP provides encryption for confidentiality and digital signatures for authenticity and non-repudiation. The document also discusses email-based attacks and spam, as well as the algorithms and authentication process used by PGP.
The document discusses email security and best practices. It notes that email is essential for daily work but poses security risks like unauthorized access, data leakage, and malware infiltration. It recommends configuring email servers securely, establishing policies for email use and retention, monitoring for anomalies, and educating users on secure email practices. Overall, the document emphasizes the importance of securing email infrastructure while enabling effective and appropriate use of email to meet business objectives.
Electronic mail, most commonly called email or e-mail since around 1993
E-mail is one of the most widely used forms of communication today.
E-mail is faster and cheaper than traditional postal mail, but at least when you seal that envelope and stick a stamp on it, you can have some confidence that only the intended recipient will open it.
With e-mail, however, your message could be intercepted midstream, and you might never realize it. You have to take steps to secure and protect your e-mail messages.
http://phpexecutor.com
The document discusses email etiquette and security. It defines email and outlines its advantages like speedy communication. It emphasizes the importance of email etiquette for professionalism and avoiding misinterpretation. Some etiquette rules mentioned include being concise, using proper grammar, and not using all caps. Email security threats discussed include viruses, spam, and phishing. It provides examples of phishing scams and advises verifying identity before providing personal information. Measures to enhance email security include encryption, secure gateways, filtering, and compliance policies.
This document discusses various topics relating to computer and internet security. It defines common cyber threats like viruses, malware, spyware and provides tips on using antivirus software, firewalls, and strong passwords to enhance security. Specific myths about internet safety are debunked, such as thinking certain browsers are more secure or that only downloads can infect a device. Overall, the document stresses the importance of maintaining updated software, using caution online, and employing security measures like unique, complex passwords to help protect devices and information.
1. The document discusses network security goals such as protecting confidentiality, ensuring data integrity, and ensuring data availability.
2. It recommends planning for security which includes creating security policies and procedures, performing risk assessments, and ensuring adequate funding and staff training.
3. The document defines various types of malware like viruses, trojans, spyware, worms, and bots, and explains spam and phishing scams.
This presentation is intended to increase awareness of Extension Agents to the threats of scams and malware on the Internet. In addition it covers some ways to stay protected from such threats.
Internet security involves protecting systems and data from unauthorized access. Common security threats include hacking, viruses, phishing, and denial of service attacks. It is important for users to implement security measures like firewalls and keep software updated to prevent intrusions and thefts of personal information.
The document summarizes key topics around information security including:
- Definitions of security and information security focusing on protecting systems, hardware, and information.
- Critical characteristics of information including availability, accuracy, authenticity, confidentiality, and integrity.
- A culture of security including principles from the OECD around awareness, responsibility, response, ethics, democracy, and risk assessment.
- Global security trends showing a focus on business objectives, risk management, privacy, and challenges in resources.
- Best practices for managers including security policies, risk management, architecture, accountability, training, and ensuring expertise.
Objectives
- Explain what e-commerce is and describe some of the advantages and disadvantages involved with implementing e-commerce.
- Identify a variety of e-commerce business models and discuss their differences.
- Discuss the types of Web sites that can be used to implement e-commerce.
- List several strategies for implementing e-commerce using the Web, including some of the decisions that need to be made, the options available for accepting payments, and the process of designing and developing an effective Web site.
- Outline some sales and marketing strategies that can be used in conjunction with an e-commerce Web site.
- Discuss some security issues related to e-commerce sites.
This chapter covers:
- Security concerns stemming from the use of computer networks
- Safeguards and precautions that can be taken to reduce the risk of problems related to these security concerns
- Personal safety issues related to the Internet
- Ways to protect against personal safety issues
- Legislation related to network and Internet security
Electronic mail security requires confidentiality, authentication, integrity, and non-repudiation. Privacy Enhanced Mail (PEM) and Pretty Good Privacy (PGP) provide these security services for email. PEM uses canonical conversion, digital signatures, encryption, and base64 encoding. PGP provides authentication via digital signatures and confidentiality through symmetric encryption of messages with randomly generated session keys. Secure/Multipurpose Internet Mail Extensions (S/MIME) also supports signed and encrypted email to provide security.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
This document summarizes encryption techniques for securing electronic mail. It describes Pretty Good Privacy (PGP), a popular encryption software, and S/MIME, an emerging industry standard. PGP provides authentication, confidentiality, compression, and other services. It segments long messages for transmission. S/MIME uses public-key encryption and certificates to provide encrypted and signed messages and is compatible with SMTP email.
The document discusses various topics related to internet security, including secrecy, integrity, necessity, threats like hackers, viruses, denial of service attacks, and online crimes. It also covers ways to protect against these threats, such as encryption, antivirus software, firewalls, and managing cookies and active content.
Websense offers several email security solutions to address modern threats. Their solutions leverage the Websense ThreatSeeker Intelligence Cloud and Advanced Classification Engine (ACE) to detect known and unknown malware, spam, and targeted attacks. Key capabilities include gateway threat analysis, point-of-click URL sandboxing, behavioral file sandboxing, and built-in data loss prevention. Websense solutions can be deployed in the cloud, on-premises with appliances, or in a hybrid model.
The document discusses email security flaws and various techniques for encrypting email communications. It describes how email is currently sent in plain text over outdated protocols, revealing metadata in headers. Encryption methods like Public Key Infrastructure (PKI) and Pretty Good Privacy (PGP) aim to address these issues using public/private key encryption and decentralized authentication. Applications like GNU Privacy Guard have implemented these techniques, while future development focuses on end-to-end encryption and usability in projects like the Dark Mail Project.
This document provides information and best practices for staying safe online. It discusses avoiding common scams like phishing, identity theft, file sharing risks, and using strong passwords. The key recommendations are to use up-to-date security software like antivirus and firewalls, only share information with known entities, and be wary of unsolicited messages asking for personal details. Backing up files and knowing how to respond if malware is suspected are also advised. The overall message is to be cautious online and protect personal information.
The document discusses database security. It begins by outlining key topics like what database security is, why it is needed, and concepts like confidentiality, integrity and availability. It then covers specific security problems like threats from authorized and unauthorized users. The document concludes by describing some security controls that can be implemented, such as authorization, encryption, authentication, firewalls, and access privileges for reading, inserting, updating and deleting data.
Overview of Internet and network security protocols and architectures.
Network and Internet security is about authenticity, secrecy, privacy, authorization, non-repudiation, data integrity and protection from denial of service (DOS) attacks.
In the early days of the Internet, security was not a concern so most protocols were developed without protection from various kinds of attacks in mind. The Internet is now infested with malware like worms, viruses, trojan horses and killer packets. Unprotected hosts run the risk of being seized by hackers and become part of botnets to launch even more elaborate attacks.
Careful protection of hosts in a network is therefore of paramount importance. Hosts that need not be reachable from the Internet are typically placed in a protected LAN. Hosts with reachability requirements like mail and web servers are placed in a special network zone called DMZ (DeMilitarized Zone).
Firewalls protect the different networks. Firewall functionality ranges from simple port and address filters up to stateful application and deep packet inspection firewalls that provide more protection.
In general, security policies should be as restrictive as reasonable possible. So usually something not explicitly allowed should be classified as forbidden and thus be blocked.
Trojans, worms, spyware, and adware are types of malicious programs that can harm computers. Trojans masquerade as beneficial programs but secretly install harmful code. Worms self-replicate rapidly and consume computer resources. Spyware and adware secretly install to track users' activities and display unwanted ads. These programs are often spread through rogue websites, email attachments, and peer-to-peer file sharing. People can protect themselves using virus scanners, firewalls, and antivirus programs to detect and remove malicious software and prevent intrusions. Norton and AVG are popular choices for antivirus software.
Database security aims to protect data from unauthorized access through various security controls. This includes restricting access (secrecy), ensuring data integrity, and maintaining data availability. Common threats include accidental issues like hardware/software errors and natural disasters, as well as deliberate actions by authorized or unauthorized users. Microsoft Access provides security features like user accounts, permissions, and database passwords to control access and protect data.
This document discusses various types of hacking including black hat hacking, data theft, and common attack methods like SQL injection, DDoS attacks, and social engineering. It outlines hackers' techniques like malware, viruses, worms, and trojans. It also covers security measures like firewalls, antivirus software, and password cracking. Statistics show cybercrime is increasing and costs billions worldwide each year. The document recommends security steps like using strong passwords, antivirus software, firewalls, and monitoring children's computer activities to help prevent attacks.
Una particolare attenzione è stata rivolta da inspearit ad un approccio integrato Agile-CMMI con l’obiettivo di coniugare l’infrastruttura del modello CMMI e i principi robusti del continuous improvement, con i principi dell’Agile quali la Trasparenza, l’Ispezione e l’Adattamento e le pratiche che da essi derivano.
This presentation is intended to increase awareness of Extension Agents to the threats of scams and malware on the Internet. In addition it covers some ways to stay protected from such threats.
Internet security involves protecting systems and data from unauthorized access. Common security threats include hacking, viruses, phishing, and denial of service attacks. It is important for users to implement security measures like firewalls and keep software updated to prevent intrusions and thefts of personal information.
The document summarizes key topics around information security including:
- Definitions of security and information security focusing on protecting systems, hardware, and information.
- Critical characteristics of information including availability, accuracy, authenticity, confidentiality, and integrity.
- A culture of security including principles from the OECD around awareness, responsibility, response, ethics, democracy, and risk assessment.
- Global security trends showing a focus on business objectives, risk management, privacy, and challenges in resources.
- Best practices for managers including security policies, risk management, architecture, accountability, training, and ensuring expertise.
Objectives
- Explain what e-commerce is and describe some of the advantages and disadvantages involved with implementing e-commerce.
- Identify a variety of e-commerce business models and discuss their differences.
- Discuss the types of Web sites that can be used to implement e-commerce.
- List several strategies for implementing e-commerce using the Web, including some of the decisions that need to be made, the options available for accepting payments, and the process of designing and developing an effective Web site.
- Outline some sales and marketing strategies that can be used in conjunction with an e-commerce Web site.
- Discuss some security issues related to e-commerce sites.
This chapter covers:
- Security concerns stemming from the use of computer networks
- Safeguards and precautions that can be taken to reduce the risk of problems related to these security concerns
- Personal safety issues related to the Internet
- Ways to protect against personal safety issues
- Legislation related to network and Internet security
Electronic mail security requires confidentiality, authentication, integrity, and non-repudiation. Privacy Enhanced Mail (PEM) and Pretty Good Privacy (PGP) provide these security services for email. PEM uses canonical conversion, digital signatures, encryption, and base64 encoding. PGP provides authentication via digital signatures and confidentiality through symmetric encryption of messages with randomly generated session keys. Secure/Multipurpose Internet Mail Extensions (S/MIME) also supports signed and encrypted email to provide security.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
This document summarizes encryption techniques for securing electronic mail. It describes Pretty Good Privacy (PGP), a popular encryption software, and S/MIME, an emerging industry standard. PGP provides authentication, confidentiality, compression, and other services. It segments long messages for transmission. S/MIME uses public-key encryption and certificates to provide encrypted and signed messages and is compatible with SMTP email.
The document discusses various topics related to internet security, including secrecy, integrity, necessity, threats like hackers, viruses, denial of service attacks, and online crimes. It also covers ways to protect against these threats, such as encryption, antivirus software, firewalls, and managing cookies and active content.
Websense offers several email security solutions to address modern threats. Their solutions leverage the Websense ThreatSeeker Intelligence Cloud and Advanced Classification Engine (ACE) to detect known and unknown malware, spam, and targeted attacks. Key capabilities include gateway threat analysis, point-of-click URL sandboxing, behavioral file sandboxing, and built-in data loss prevention. Websense solutions can be deployed in the cloud, on-premises with appliances, or in a hybrid model.
The document discusses email security flaws and various techniques for encrypting email communications. It describes how email is currently sent in plain text over outdated protocols, revealing metadata in headers. Encryption methods like Public Key Infrastructure (PKI) and Pretty Good Privacy (PGP) aim to address these issues using public/private key encryption and decentralized authentication. Applications like GNU Privacy Guard have implemented these techniques, while future development focuses on end-to-end encryption and usability in projects like the Dark Mail Project.
This document provides information and best practices for staying safe online. It discusses avoiding common scams like phishing, identity theft, file sharing risks, and using strong passwords. The key recommendations are to use up-to-date security software like antivirus and firewalls, only share information with known entities, and be wary of unsolicited messages asking for personal details. Backing up files and knowing how to respond if malware is suspected are also advised. The overall message is to be cautious online and protect personal information.
The document discusses database security. It begins by outlining key topics like what database security is, why it is needed, and concepts like confidentiality, integrity and availability. It then covers specific security problems like threats from authorized and unauthorized users. The document concludes by describing some security controls that can be implemented, such as authorization, encryption, authentication, firewalls, and access privileges for reading, inserting, updating and deleting data.
Overview of Internet and network security protocols and architectures.
Network and Internet security is about authenticity, secrecy, privacy, authorization, non-repudiation, data integrity and protection from denial of service (DOS) attacks.
In the early days of the Internet, security was not a concern so most protocols were developed without protection from various kinds of attacks in mind. The Internet is now infested with malware like worms, viruses, trojan horses and killer packets. Unprotected hosts run the risk of being seized by hackers and become part of botnets to launch even more elaborate attacks.
Careful protection of hosts in a network is therefore of paramount importance. Hosts that need not be reachable from the Internet are typically placed in a protected LAN. Hosts with reachability requirements like mail and web servers are placed in a special network zone called DMZ (DeMilitarized Zone).
Firewalls protect the different networks. Firewall functionality ranges from simple port and address filters up to stateful application and deep packet inspection firewalls that provide more protection.
In general, security policies should be as restrictive as reasonable possible. So usually something not explicitly allowed should be classified as forbidden and thus be blocked.
Trojans, worms, spyware, and adware are types of malicious programs that can harm computers. Trojans masquerade as beneficial programs but secretly install harmful code. Worms self-replicate rapidly and consume computer resources. Spyware and adware secretly install to track users' activities and display unwanted ads. These programs are often spread through rogue websites, email attachments, and peer-to-peer file sharing. People can protect themselves using virus scanners, firewalls, and antivirus programs to detect and remove malicious software and prevent intrusions. Norton and AVG are popular choices for antivirus software.
Database security aims to protect data from unauthorized access through various security controls. This includes restricting access (secrecy), ensuring data integrity, and maintaining data availability. Common threats include accidental issues like hardware/software errors and natural disasters, as well as deliberate actions by authorized or unauthorized users. Microsoft Access provides security features like user accounts, permissions, and database passwords to control access and protect data.
This document discusses various types of hacking including black hat hacking, data theft, and common attack methods like SQL injection, DDoS attacks, and social engineering. It outlines hackers' techniques like malware, viruses, worms, and trojans. It also covers security measures like firewalls, antivirus software, and password cracking. Statistics show cybercrime is increasing and costs billions worldwide each year. The document recommends security steps like using strong passwords, antivirus software, firewalls, and monitoring children's computer activities to help prevent attacks.
Una particolare attenzione è stata rivolta da inspearit ad un approccio integrato Agile-CMMI con l’obiettivo di coniugare l’infrastruttura del modello CMMI e i principi robusti del continuous improvement, con i principi dell’Agile quali la Trasparenza, l’Ispezione e l’Adattamento e le pratiche che da essi derivano.
Il concetto di “lean” ha le sue radici nella produzione di massa, in particolar modo nell’industria automotive, e identifica una filosofia industriale ispirata al Toyota Production System (TPS), la quale mira a minimizzare gli sprechi fino ad annullarli.
La “lean production” è dunque una generalizzazione e divulgazione in occidente del sistema di produzione Toyota, capace di superare i limiti della produzione di massa sviluppata da Henry Ford e Alfred Sloan, ancora oggi applicata in molte aziende occidentali.
PMexpo17 - La soddisfazione dell'utente come misura dei progetti ICT - Antone...PMexpo
PMexpo 2017 - 27 ottobre 2017
-----------------------------------------------------------------------
La soddisfazione dell'utente come misura dei progetti ICT
(Antonella Serini – Dirigente Servizio per la gestione dei progetti applicativi Corte dei Conti)
https://www.pmexpo.it/2017/programma/r011tr
Rispetto al tradizionale Progetto Informatico, la Trasformazione Digitale integra la Tecnologia con l’Organizzazione e i suoi Processi cambiando spesso il modello di Business stesso, influenzando in modo dirompente le regole del gioco. Anche le metodologie e gli approcci cambiano, favoriti da tecnologie innovative che modificano i paradigmi di progettazione, utilizzo e anche di acquisizione delle tecnologie stesse.
La Digital Transformation per il miglioramento continuo nella gestione delle ...Talea Consulting Srl
Le slide trasmesse durante il Webinar del 5 Ottobre 2021, realizzato per presentare le funzioni di OnBase, la piattaforma in grado di gestire in maniera completa e stabile documenti, informazioni, processi e workflow di qualsiasi dipartimento aziendale, e trasversali ad essi.
Presentazione Mario Massone in SMAU 2014Mario Massone
Collaborative Communication, soluzioni per migliorare la relazione con i colleghi e con i clienti.
La CC è basata su due piattaforme tecnologiche: unified communication (UC) e social collaboration (SC).
UC permette alle persone di essere collegate e comunicare semplicemente da qualsiasi posto ed in qualsiasi momento.
SC consente che le persone possano condividere conoscenze per migliorare i processi delle aziende.
In un mercato volatile, i tradizionali metodi waterfall per lo sviluppo applicativo sono inefficaci. Il modello Agile, basato su interazioni orizzontali e il coinvolgimento del cliente, permette di riallineare progetto e nuove necessità in corso d’opera, rivelandosi un’arma di competitività. La vision di Inspearit.
inspearit offre servizi per l’ottimizzazione e la governance del parco It (qualità del software, miglioramento
di processo, metodologie Agile e Lean), attraverso un approccio basato sull’evidenza dei dati e dei risultati. Obiettivo: razionalizzare l’operatività e permettere alle risorse interne di pensare al futuro dell’azienda.
inspearit offre servizi per l’ottimizzazione e la governance del parco It (qualità del software, miglioramento
di processo, metodologie Agile e Lean), attraverso un approccio basato sull’evidenza dei dati e dei risultati. Obiettivo: razionalizzare l’operatività e permettere alle risorse interne di pensare al futuro dell’azienda.
1. Articolo a firma di:
Valentina Palazzo
Inspearit Consultant
Lean Value Stream Analysis
Complessità, rilavorazioni, variabilità delle attività, sovrallocazioni, colli di
bottiglia e debito tecnico rappresentano solo alcune delle potenziali fonti di
spreco per le organizzazioni, con conseguente aumento dei consumi di effort
e dei ritardi nei tempi di consegna.
E’ proprio qui che entra in gioco la metodologia Lean che inspearit offre
grazie a un team di professionisti altamente qualificati, applicabile in tutte le
organizzazioni che vogliono comprendere il valore dei propri prodotti o
servizi e focalizzarsi sul valore atteso dal cliente.
La Value Stream Analysis fonda le sue radici nella filosofia produttiva di
Toyota e rappresenta il primo, e forse più importante, strumento delle
tecniche di Lean Production con i seguenti obiettivi:
www.inspearit.it
info.it@inspeart-com
Roma, Via Cassia 1081 | CAP 00189 | Tel : +39 06 30 26 06 07 | Fax : +39 06 30 26 03 01
Milano, Piazza Quattro Novembre, 4 | CAP 20124 | Tel : +39 02 67 165 81 38
1
2. • migliorare la reattività ai cambiamenti
• efficientare il lavoro suddividendolo in parti finite
• alimentazione di un processo di miglioramento continuo basato
sulla trasparenza
• limitare il work in progress
• valorizzare il ruolo del team nel raggiungimento dell’obiettivo
La Value Stream Analysis, come anche tutte le altre tecniche Lean, possono
essere messe a disposizione dei team Agili in diversi momenti del ciclo di
vita agile, ad esempio durante la fase di inception (kick-off di progetto) per
analizzare i flussi procedurali del prodotto da realizzare e le interazioni con
team/sistemi esterni; oppure in modalità “light” durante le retrospection
condotte al termine di ciascuno Sprint.
Benefici e Principali Attività
L’applicazione della Value Stream Analysis permette di ottenere:
• una rapida individuazione degli sprechi che generano perdita di
valore nei processi erogati
• una puntuale definizione delle opportunità di miglioramento
• l’identificazione e attuazione di miglioramenti globali sui processi
agiti
Il primo passo nell’applicazione della tecnica, consiste nell’individuazione dei
prodotti/servizi che rappresentano la maggiore fonte di valore per il business
del cliente, sui cui quindi concentrare gli sforzi per ottenere i benefici
associati all’efficientamento.
www.inspearit.it
info.it@inspeart-com
Roma, Via Cassia 1081 | CAP 00189 | Tel : +39 06 30 26 06 07 | Fax : +39 06 30 26 03 01
Milano, Piazza Quattro Novembre, 4 | CAP 20124 | Tel : +39 02 67 165 81 38
2
3. Con il supporto di consulenti esperti del settore, utilizzando tecniche di visual
management e semplici strumenti quali lavagne, pennarelli, post-it e una
simbologia grafica condivisa, sarà possibile realizzare la Current State
Map, una mappa del flusso end-to-end delle attività condotte per erogare i
servizi offerti dall’organizzazione o realizzare un prodotto finito, partendo
dalla fornitura delle materie prime, passando per le attività di produzione
fino alla consegna al cliente.
Sarà pertanto possibile visualizzare l’intero flusso di creazione del valore,
facilitando l’emersione di eventuali fonti di impedimento o spreco, generate
nei diversi passi del processo, come ritardi, tempi di attesa, lavorazioni
inutili, colli di bottiglia.
La Current State Map realizzata rappresenta la fotografia dello stato as-is
dell’organizzazione, e permette di visualizzare a colpo d’occhio il flusso dei
materiali, documenti e informazioni all’interno della catena del valore e di
valorizzare indicatori significativi quali:
• tempi di lavorazione
• tempi di attesa
• livelli di scorte
• takt time (ritmo di completamento del lavoro basato sulle esigenze del
cliente)
Le modalità di rappresentazione grafica della Current State Map permettono
di distinguere in tutti gli step del processo le attività a valore aggiunto e da
quelle a non valore aggiunto e di categorizzare gli sprechi generati all’interno
di cluster standard.
www.inspearit.it
info.it@inspeart-com
Roma, Via Cassia 1081 | CAP 00189 | Tel : +39 06 30 26 06 07 | Fax : +39 06 30 26 03 01
Milano, Piazza Quattro Novembre, 4 | CAP 20124 | Tel : +39 02 67 165 81 38
3
4. A partire dalla mappa corrente (Current State Map), tramite workshop di
brainstorming, si proseguirà con la costruzione di una ipotetica mappa futura
(Future State Map), sulla quale gli sprechi vengono eliminati sulla base di
potenziali interventi di miglioramento identificati dal team di lavoro.
Competenze richieste
La Value Stream Analysis viene effettuata da un team multidisciplinare
contenente tutte le competenze sul flusso di attività oggetto del mapping:
operatori, analisti di processo e manager che si confrontano e condividono
esperienze ed idee guidati da un consulente esperto di metodologie Lean,
fino al raggiungimento dell’obiettivo.
Rendere le persone il fulcro delle attività, pilastro fondante delle
metodologie agili, rappresenta una garanzia all’implementazione dei
cambiamenti all’interno dell’organizzazione: saranno quelle stesse persone
ad individuare opportunità di miglioramento e ad adattare il processo nel
tempo.
L’offerta inspearit
Sulla base dello specifico contesto operativo inspearit conduce insieme al
team in azienda workshop operativi con i seguenti obiettivi:
• formazione sui principi della metodologia e sulle tecniche Lean
• analisi di dettaglio del processo attuale e dei fattori che lo influenzano
• creazione della mappa del Value Stream attuale
• progettazione della Value Stream futura
www.inspearit.it
info.it@inspeart-com
Roma, Via Cassia 1081 | CAP 00189 | Tel : +39 06 30 26 06 07 | Fax : +39 06 30 26 03 01
Milano, Piazza Quattro Novembre, 4 | CAP 20124 | Tel : +39 02 67 165 81 38
4
5. • preparazione del piano di implementazione della Value Stream
futura
Nel corso dei workshop, sono utilizzate tecniche tipiche della metodologia
Lean tra cui:
• SIPOC (Suppliers, Inputs, Process, Outputs, and Customers): per
identificare e rappresentare gli input e gli output dei processi aziendali
• Fishbone Diagram: per individuare le cause più probabili associate a
uno specifico effetto
• VOC (Voice of Customer): per catturare le esigenze e i feedback dei
clienti interni e/o esterni
• Mississippi Chart: per rappresentare la distribuzione del flusso della
domanda
• VS Mapping: per rappresentare il flusso del valore
• Blue Sky Thinking: per condurre una sessione di brainstorming
attraverso un approccio creativo
Il ruolo dei consulenti inspearit è prevalentemente finalizzato alla
facilitazione e conduzione dei workshop e all’applicazione delle relative
tecniche Lean a supporto, oltre che l’eventuale successivo affiancamento
delle attività di miglioramento pianificate, attraverso sessioni specifiche di
coaching sul campo.
www.inspearit.it
info.it@inspeart-com
Roma, Via Cassia 1081 | CAP 00189 | Tel : +39 06 30 26 06 07 | Fax : +39 06 30 26 03 01
Milano, Piazza Quattro Novembre, 4 | CAP 20124 | Tel : +39 02 67 165 81 38
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