A review of the technical and cultural issues surrounding a successful deployment and adoption of a social collaboration solution, from a SharePoint and Yammer perspective.

1. What It Takes to
Make Social Successful
CHRISTIAN BUCKLEY
CHIEF EVANGELIST @METALOGIX

2. Christian Buckley
Chief Evangelist & SharePoint MVP
Metalogix
cbuck@metalogix.com
www.buckleyplanet.com
@buckleyplanet

3. Our Continuing Mission:
Improve the use and performance of
Enterprise Content to
power knowledge sharing and
collaboration.
14,000+ customer license shipped
Fastest and Largest growing ISV.
Complete & Best-of-Breed SharePoint
Infrastructure Management Suite
We are committed to your
Success with SharePoint

4. Best of Breed
Content Infrastructure Management Suite
Single Source to Deploy, Operate, and Protect SharePoint
•
Provide single source delivery of complete suite of
best-in-class SharePoint technology
•
Now offering the industry’s premier SharePoint
governance, backup and monitoring.
•
Deliver world-class live 24x7 support to our customers
•
Over 14,000 customers in 86 countries on 7 continents
•
The fastest growing SharePoint-focused Independent
Software Vendor (ISV) in the world

5. How do you
use social today?

6. Ground-Level
View of
SharePoint Social

7. You

8. So does she
Him too

9. As she
posts…
Everyone
following her
gets notified

10. Write
Read

12. The micro-feed enables users to

Participate in conversations by posting comments and replies

Post pictures and links

Use tags (starting with the # symbol) to define keywords
that users can follow and search for

Use mentions (starting with the @ symbol) to tag users
in posts and replies

Indicate agreement with comments and replies by clicking Like.

Follow people, documents, sites, and tags to customize their feed

Office 365 has all these capabilities too, btw.

19. demo

20. Social is
more than
just technology
Its about People, Process and Technology
It’s about solving a business problem – but with
an understanding of your cultural needs

21. How people are using social:
•
Innovation
•
Find an Expert
•
Sharing
•
Discussions
•
Knowledgebase
•
Ad hoc collaboration
•
Rich media sharing
•
Anywhere access

22. Roadmap to Success

Successful social deployments take more
than just the latest software or service

Technology

Cultural fit

Training

Nurturing

Business alignment

Power users

Executive buy in

23. What can I do
to make social successful
in my organization?

24. Make sure you have
executive participation

25. Align with business activities

26. Determine (and enforce) the right
home for content and conversations

27. Invite people to
participate, continually

28. Make it part of the
corporate culture

29. Provide the metrics

30. Help develop, and
surround yourself with,
power users

31. The SharePoint
and Yammer Roadmap

32. Yammer + SharePoint Roadmap
Today
 Option to replace
SharePoint
Newsfeed with
Yammer
 Yammer app for
SharePoint
 SharePoint 2013
on-premises
guidance
Tomorrow
Future
 New User
Experience
 External
Communication
 Document
conversations
 Email integration
 Office 365 Single
sign-on
 Enhanced
messaging

33. For more of a dev perspective with detail on APIs, read Beyond Social by Adis Jugo

34. Conversations are stored in a Content Database in Micro-feed-type lists, and the
rest, such as tags, etc., are in a User Profile Social Database

35. Extending via APIs
•
Client-side
o
o
Mobility API: Windows Phone
o
JavaScript Object model (JSOM)
o
•
CSMO: Managed C#, Silverlight
REST / Odata
Server-side
o
Server Object Model

36. Thank you!
cbuck@metalogix.com
www.buckleyplanet.com
@buckleyplanet