The document discusses tips and best practices for using Yammer effectively, emphasizing the importance of social tools for knowledge sharing and collaboration in organizations. Key strategies include managing conversations, utilizing shortcuts, and engaging with users to enhance communication and productivity. The author, Christian Buckley, highlights the need for organizational leadership to drive success in social media implementation beyond just technology.

1. Tips and Tricks for the
Yammer Power User
CHRISTIAN BUCKLEY
CHIEF EVANGELIST @METALOGIX

2. Christian Buckley
Chief Evangelist & SharePoint MVP
Metalogix
cbuck@metalogix.com
www.buckleyplanet.com
@buckleyplanet

3. Our Continuing Mission:
Improve the use and performance of
Enterprise Content to
power knowledge sharing and
collaboration.
14,000+ customer license shipped
Fastest and Largest growing ISV.
Complete & Best-of-Breed SharePoint
Infrastructure Management Suite
We are committed to your
Success with SharePoint

4. Best of Breed
Content Infrastructure Management Suite
Single Source to Deploy, Operate, and Protect SharePoint
•
Provide single source delivery of complete suite of
best-in-class SharePoint technology
•
Now offering the industry’s premier SharePoint
governance, backup and monitoring.
•
Deliver world-class live 24x7 support to our customers
•
Over 14,000 customers in 86 countries on 7 continents
•
The fastest growing SharePoint-focused Independent
Software Vendor (ISV) in the world

5. We’re here to talk about…

8. How people are using social:
•
Innovation
•
Find an Expert
•
Sharing
•
Discussions
•
Knowledgebase
•
Ad hoc collaboration
•
Rich media sharing
•
Anywhere access

9. Social is
more than just
technology

As Microsoft says, its about
People, Process and Technology

It’s about solving a business
problem – but with an
understanding of your
cultural needs

11. Power User Tips + Best Practices
1.
Clean up email-based replies using a double-dash
2.
Track important conversations using Bookmarks
3.
Coordinate activities using Notes
4.
Pull people into conversation 3 different ways
5.
Redirect conversations using Share
6.
Enable shortcuts key using Shift /
7.
Recognize someone
8.
Create Polls
9.
Use the YamJam model
10.
Create external networks to collaborate with partners
and customers

12. Power User Tips + Best Practices
11.
Create a usage policy
12.
Never leave a post/conversation unanswered
13.
Share best practices with your team
14.
Review App metrics on usage
15.
Use the Announcements
16.
Use document editing
17.
Utilize Private Groups
18.
Clean up content and comments
19.
Remove yourself from conversations
20.
Add relevant content and links to your front page

13. Demo

14. Why are social tools important?

They surface data

They provide context

They extend the search experience

They are increasingly being viewed as the
way in which people communicate

15. “Organizational success with
social media is fundamentally
a leadership and management
challenge, not a technology
implementation.”
The Social Organization, Bradley and McDonald (Gartner)

16. Thank you!
5 Power User Tips For Yammer http://bit.ly/1brTc4O
5 Additional Power User Tips For Yammer http://bit.ly/1fsuuR8
Another 5 Yammer Power User Tips http://bit.ly/1hcHIm4
cbuck@metalogix.com
www.buckleyplanet.com
@buckleyplanet