This document discusses collaboration software called Cyn.in. It provides unified collaboration tools like wikis, blogs, files and microblogs. Cyn.in allows for internal communication, knowledge sharing and project management. It benefits enterprises by fostering collaboration, managing teams and aligning employees with company strategy. Cyn.in can be used across sales, marketing, support, development and other departments. It offers advantages like easy use, security and integration with other tools.

1. Collaboration Software
For the Enterprise

2. What is a blog?
A blog is an easy-to-publish interactive journal written in a
conversational voice
Its a 2 – way communication channel that fosters
exchange of ideas, encourages conversations and builds
communities
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3. Why do Enterprises need blogs?
» Make internal communications engaging and
participatory
» Find, hire and train people inside the organization
» Converse with customers and partners - Get
feedback and comments
» Develop a sense of community amongst employees
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4. Key benefits of Internal Blogging
» Foster internal collaboration and knowledge sharing
» Log key company events
» Provide access to the company's collective intelligence
» Manage teams and projects
» Spread company's values, disseminate and explain
strategy
» Better identify trends & needs from customer / partner
interactions
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5. Market Trends
» Corporate Blogs used to enhance communication & culture in a
company or externally for marketing, branding or PR
» CEO Blogs are being used by companies to emerge as thought
leaders in their industry niche
» Microblogging is being used by brands to provide customer
support and listen to conversations around their brands.
» Question Blogs are used to provide answers to customer’s
questions
» Vlogs, Photoblogs & Podcasts convey ideas and thoughts using
videos, photos and audio as a medium
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6. Unified Collaboration with Cyn.in
Cyn.in is an enterprise collaboration software,
that inter-connects your people with each other
and their collective knowledge, seamlessly.
Cyn.in combines the capabilities of collaboration tools like wikis, blogs, file
repositories, micro blogs, videos, instant discussions and other social
applications into a seamless platform
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7. Unique advantages of cyn.in
UNIFIED
» Unified user experience across applications
» Common feature set & functionality
» Unified content repository and search
» Central access for employees, customers,
partners
EASY TO USE
» Intuitive interface
» Web based access across platforms & devices
» Cross OS desktop client for instant discussion &
notifications
» Integrates with various existing tools
OPEN
» GPLv3 based open source codebase
» Plug-in based extensibility
» Compliant with various open standards and
formats
» XML-RPC / REST RSS / Atom based APIs
ENTERPRISEY
» Advanced role based security
» Highly scalable with clustering support
» Workflows and rules engines
» Faceted search, navigation and retrieval
» Integrated robust app & OODB server
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8. Usage scenarios
SALES & MARKETING
• Collaborative proposal creation
• Best practice management
• Campaign event / planning
• Competitive intelligence building
CUSTOMER SUPPORT
• Shared knowledge bases
• Schedule reporting
• Conversation tracking
• Document sharing & tracking
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9. Usage scenarios
RESEARCH & DEVELOPMENT
• Documentation co-authoring
• Milestone tracking
• Rapid knowledge sharing
• Discussion recording & retrieval
HUMAN RESOURCES
• Internal recruitment
• Rapid new recruit orientation
• Policy propagation
• Interactive training
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10. Usage scenarios
BUSINESS MANAGEMENT
• Collaborative business strategy
planning
• Corporate governance planning
• Internal mass communication
• Goal tracking
ENTERPRISE WIDE
• Customer involvement & self
service
• Cross location file sharing
• Intra department knowledge flow
• Ad-hoc team creation
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11. Usage scenarios
QUALITY ASSURANCE
• Process definition & training
• Rapid knowledge propagation
• Cross departmental interaction
FINANCE
• Secure document management
• Document workflows & tracking
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12. Why users love cyn.in
» Find files instantly with live search
» Control your content with rules
» Protect & secure your sensitive
data
» Securely access all your files any
time, from any place
» Co-author content with peers
remotely
» Create content once; repurpose
always
» Find people with relevant
information
» Get quicker feedback and
contributions
» Take the hassle out of common
tasks
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13. Why managers love cyn.in
» Get real-time updates of team
activity
» Manage teamwork across
geographies
» Stay on top of tasks
» Effortlessly provide feedback via
contextual discussions
» Evaluate and measure team
contribution
» Identify experts across teams
» Create secure workspaces for
projects
» Increase accountability
» Simplify processes with workflows
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14. Why the IT department loves cyn.in
» Install and deploy under an hour
» High focus on data security
» Easy to manage, migrate, upgrade
» Strong compliance with open
standards
» Based on the mature & reliable
Plone – Zope – Python platform
» High extensibility through APIs &
plug-in architecture
» Revision control & automated
backups for no accidental data loss
» Wide choice of virtualized & direct
to hardware deployment options
» On – demand option for hassle free
setups & trials
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15. Why business owners love cyn.in
» Increase collective knowledge capital
» Garner & secure organizational
Information
» Reduce costs by increasing content
reuse
» Unite geographically separate teams
» Reduce information support costs
» Better equipped and connected
workforce
» Involve your customers, suppliers &
partners
» Leverage existing investments on
productivity software
» Integrate & extend using open
standards; no lock-ins
» Reduce meetings & travel
» Affordable
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16. Cyn.in On-Premise Enterprise Appliance
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» On – premise software appliance
» Built in OS, database & application servers
» Centralized management console
» Auto updating service
» Enterprise class professional support
» Unlimited users / CPUs: ‘CAL free’ pricing

17. Cyn.in Professional Services
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» Implementation, Development & Customization
services
» Consulting Services
» Training Services
» Premium Support Services

18. The future – Our commitment to innovation
Cyn.in’s goal is to be the ‘synapse’ of a business's knowledge
infrastructure & invent new ways to connect people to information and
each other
R&D POINTS OF FOCUS FOR 2009 – 2011:
» Create connectors to business apps (CRM, Project Mgt.)
» Extend connectors to communication tools (IM, E-mail, VoIP)
» Create device specific client interfaces (iPhone, Blackberry)
» Interface with productivity tools (MS Office, Thunderbird, G-Cal)
» Create connectors to social tools (Facebook, Linked-in, Twitter)
» Enhance rich media in content
» Customer requested enhancements & features
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19. What people are saying about cyn.in
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“The cyn.in client is a beautiful
implementation of how microblogging
could (and perhaps should) work for
businesses, but it’s the client’s integration
with the cyn.in team collaboration suite
that makes it so worthwhile.”
“cyn.in - Would-be Challenger to heavy
weights like Google and Yahoo in the
Internal Enterprise Networks segment”
“I recommend checking out cyn.in - It could
make collaborative group work much
better”
– Mark Gibbs, .
Network World .
“It’s one of the best examples I’ve seen of
AIR because it brings the full functionality
of the backend system into a desktop client
for ease of use and tracking. It’s
unobtrusive and simple to use, and they
made it look really good.”
– Ryan Stewart, .
Platform Evangelist, Adobe .

20. Visit
http://www.cynapse.com/cynin
to know more