Salesforce is the world's #1 customer relationship management platform that provides cloud-based solutions for sales, service, marketing, collaboration, analytics, and building custom mobile apps. It offers various editions for different organization needs like Developer, Professional, Enterprise, and Unlimited editions. Users need specific Salesforce licenses based on their roles that provide different levels of access and functionality at varying price points like Standard, Chatter, Communities, and Portal licenses.
Ever wonder how Salesforce uses the Marketing Cloud? Be sure to attend this session to learn how we use the Marketing Cloud to create 1:1 customer journeys. We'll talk about Salesforce1 Mobile app adoption and on-boarding, best practices for event registration, creating on-site mobile experiences, driving leads with social advertising, identifying and engaging advocates on social channels, and more. And we will take a real-time look at how we used the Marketing Cloud during Connections.
Introduction to Salesforce | Salesforce Tutorial for Beginners | Salesforce T...Edureka!
( Salesforce Training: https://www.edureka.co/salesforce-administrator-and-developer-training)
This tutorial will give you an introduction to the Salesforce CRM and talk tell you how & why Salesforce has emerged as one of the leading cloud computing companies today.
This video covers the following topics:
1. Salesforce:- Need & Rise
2. Features Of Salesforce
3. Demo: Salesforce In Action
Salesforce Sales Cloud services are basically too help the Sales reps and help in managing connections, close the deals, to sell the products and services. The tools, included in Sales cloud are Chatter, Data.com. opportunities and quotes, work process and approval, Forecasting and Analysis, App Exchange, Partner Management, Email and calendaring, Marketing and Leads. Sales Cloud provide following features
Ever wonder how Salesforce uses the Marketing Cloud? Be sure to attend this session to learn how we use the Marketing Cloud to create 1:1 customer journeys. We'll talk about Salesforce1 Mobile app adoption and on-boarding, best practices for event registration, creating on-site mobile experiences, driving leads with social advertising, identifying and engaging advocates on social channels, and more. And we will take a real-time look at how we used the Marketing Cloud during Connections.
Introduction to Salesforce | Salesforce Tutorial for Beginners | Salesforce T...Edureka!
( Salesforce Training: https://www.edureka.co/salesforce-administrator-and-developer-training)
This tutorial will give you an introduction to the Salesforce CRM and talk tell you how & why Salesforce has emerged as one of the leading cloud computing companies today.
This video covers the following topics:
1. Salesforce:- Need & Rise
2. Features Of Salesforce
3. Demo: Salesforce In Action
Salesforce Sales Cloud services are basically too help the Sales reps and help in managing connections, close the deals, to sell the products and services. The tools, included in Sales cloud are Chatter, Data.com. opportunities and quotes, work process and approval, Forecasting and Analysis, App Exchange, Partner Management, Email and calendaring, Marketing and Leads. Sales Cloud provide following features
Salesforce Tutorial for Beginners: Basic Salesforce IntroductionHabilelabs
Salesforce is the worlds best Customer Relationship Management (CRM) platform which is flexible and powerful database supplier in the market.This blog is introducing about Salesforce and it’s CRM, Multitenant Architecture etc.
Salesforce Training will cover salesforce development training and salesforce administration training by Keylabs.
http://www.keylabstraining.com/salesforce-online-training-hyderabad-bangalore
Salesforce is a world leader on demand customer relationship management tool. Salesforce.com is also known as Customer Relationship Management (CRM).
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What Is Salesforce? | Salesforce Training - What Does Salesforce Do? | Salesf...Edureka!
This Edureka Salesforce Tutorial slides for beginners will take you through why Salesforce became popular, what is Salesforce, Salesforce products along with a Salesforce use case. This Salesforce tutorial video is ideal for beginners to learn what is Salesforce. You can read the blog here: https://goo.gl/rEHG4a
Salesforce Sales Cloud: Best Practices to Win More DealsCloud Analogy
Salesforce Sales Cloud includes a variety of services and products that help salespeople close more deals and develop stronger customer connections. Check out this presentation for more details on Sales Cloud.
What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce ...Edureka!
This Salesforce CRM tutorial will take you through what is Salesforce CRM, benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. This Salesforce training slides is ideal for beginners to learn CRM.
Salesforce Marketing Cloud Training | Salesforce Training For Beginners - Mar...Edureka!
This Edureka Salesforce Marketing Cloud training video for beginners will help you learn Salesforce marketing cloud benefits, what it is, its various features, use case along with marketing cloud demo. This training video is ideal for beginners to learn Salesforce marketing cloud. You can also read the blog here: https://goo.gl/CS6aV4
Get a comprehensive guide about Salesforce and its benefits and understand how Salesforce helps you serve customers more efficiently, leading to better business.
Salesforce Tutorial for Beginners: Basic Salesforce IntroductionHabilelabs
Salesforce is the worlds best Customer Relationship Management (CRM) platform which is flexible and powerful database supplier in the market.This blog is introducing about Salesforce and it’s CRM, Multitenant Architecture etc.
Salesforce Training will cover salesforce development training and salesforce administration training by Keylabs.
http://www.keylabstraining.com/salesforce-online-training-hyderabad-bangalore
Salesforce is a world leader on demand customer relationship management tool. Salesforce.com is also known as Customer Relationship Management (CRM).
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What Is Salesforce? | Salesforce Training - What Does Salesforce Do? | Salesf...Edureka!
This Edureka Salesforce Tutorial slides for beginners will take you through why Salesforce became popular, what is Salesforce, Salesforce products along with a Salesforce use case. This Salesforce tutorial video is ideal for beginners to learn what is Salesforce. You can read the blog here: https://goo.gl/rEHG4a
Salesforce Sales Cloud: Best Practices to Win More DealsCloud Analogy
Salesforce Sales Cloud includes a variety of services and products that help salespeople close more deals and develop stronger customer connections. Check out this presentation for more details on Sales Cloud.
What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce ...Edureka!
This Salesforce CRM tutorial will take you through what is Salesforce CRM, benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. This Salesforce training slides is ideal for beginners to learn CRM.
Salesforce Marketing Cloud Training | Salesforce Training For Beginners - Mar...Edureka!
This Edureka Salesforce Marketing Cloud training video for beginners will help you learn Salesforce marketing cloud benefits, what it is, its various features, use case along with marketing cloud demo. This training video is ideal for beginners to learn Salesforce marketing cloud. You can also read the blog here: https://goo.gl/CS6aV4
Get a comprehensive guide about Salesforce and its benefits and understand how Salesforce helps you serve customers more efficiently, leading to better business.
Jacksonville, FL Salesforce Administrator Community Group June 2020 DeckMarc Lester
This is a PowerPoint that contains all of the slides presented during the Jacksonville, FL Salesforce Administrator Community Group June 2020 Virtual Event. It combines all of the slides used during the Introduction/Welcome and Closing Remarks, as well as the slide used during the presentation for RealZips, which contains several links to helpful information about RealZips. It also contains the deck used to review and demo the top 5 Spring '20 Release Highlights (as defined by Marc Lester), which includes 10 additional Honorable Mention Highlights and a list of all the rest of the highlights provided in the Salesforce Release in a Box. The website that contains the full Spring '20 Release Highlights deck can be found linked on the Title Page for this deck.
PDO Webinar - Decoding the Secret of Successful Salesforce AppExchange App Pr...CEPTES Software Inc
In this webinar you will get insights on how to get the most out of SaaS product pricing on the Salesforce AppExchange.
Key takeaways:
1. The importance of SaaS pricing
2. Common mistakes in SaaS pricing
3. Different type of app and pricing segmentation
4. Org based / User based / Pay as you go / Usage based pricing
5. Features based pricing strategy with FMA (Feature Management App)
6. Invoice & renewal best practices
7. Use cases
9 Secrets to Launch on the AppExchange [Webinar]CodeScience
After helping our customers launch 100+ products on the AppExchange, CodeScience understands the critical milestones to go from idea to app. Leverage our insider knowledge to your advantage. This webinar shares our best tips on how to succeed and what pitfalls to avoid.
Today, Salesforce CRM software has become one of the top five fastest-growing enterprise software companies all around the world. And one of the main reasons for this growth is the massive Salesforce App Market place it has to offer to its clients. This marketplace app helps ease third-party integrations and in addition, its sheer size makes it the most viable option for scalability. So, in this way, your business is likely to outgrow that of your competitors by using the Salesforce CRM. Having said that, it’s now time to look at why Salesforce is such a robust CRM software.
Today’s CRM market offers a significant number of solutions and software alternatives. Some fit larger enterprises (which typically require on-premise hosting) while others apply more to the needs of SME’s (commonly utilizing a cloud-hosted solution).
When it comes to CRM solutions, providers must adapt their product to fit a constantly changing business landscape. For example, more and more CRM solutions are now becoming available for mobile. This is a crucial advantage for modern companies and brings versatility to their CRM usage. Being able to maintain your customer relationships directly from your phone or tablet changes the way you operate and manage your sales activities.
Today’s CRM market offers a significant number of solutions and software alternatives. Some fit larger enterprises (which typically require on-premise hosting) while others apply more to the needs of SME’s (commonly utilizing a cloud-hosted solution).
When it comes to CRM solutions, providers must adapt their product to fit a constantly changing business landscape. For example, more and more CRM solutions are now becoming available for mobile. This is a crucial advantage for modern companies and brings versatility to their CRM usage. Being able to maintain your customer relationships directly from your phone or tablet changes the way you operate and manage your sales activities.
Salesforce spring 18 release highlights by thinqloudThinqloud
Thinqloud team conducted a session where everyone prepared a presentation about Spring 18 Release Highlights and shared knowledge . This is summary from everyone's presentations.
Women In Tech (WIT) Jaipur - Jina Chetia - ThinqloudThinqloud
Jina Chetia, Director & Principal @ Thinqloud, connected virtually with Salesforce enthusiasts at Jaipur Women in Tech Meetup and shared her experience and key takeaways from Dreamforce 2017, the largest software conference on the planet.
Salesforce Einstein - Everything You Need To KnowThinqloud
Einstein is Artificial Intelligence in the Salesforce Platform. Einstein works smarter in less time. It thinks like humans and gives appropriate predictive results. It uses machine learning language which has algorithms written to make predictions.
Our top picks from Salesforce Winter'17 release !!Thinqloud
Here we have presented our top picks from lightning,sales, service,analytics,customization and development features in the Salesforce Winter'17 release notes.This upcoming release will definitely enhance the developing experience.
Digital Marketing Automation with Salesforce Marketing CloudThinqloud
This presentation explains how Salesforce Marketing cloud enables your organization to build and manage powerful 1-to-1 customer journeys.Discover the strategy to target more customers in today's competitive world.
Automate the organization’s workflow with Process Builder,the next generation workflow tool. Gain an overview of How to create a process using Process Builder.
Learn about the various amazing fundraising applications built on top of Salesforce Platform. Applications that address the limitations of NPSP and help exceed the Fundraising goals of NonProfits. Explore the applications, its features and see what suits you best !!
This presentation explains how to perform security testing using ZAP in Salesforce .Learn how to Install and configure ZAP to Automate Security Testing !!
Discover the Connection - NonProfits and CRMThinqloud
This presentation outlines how Non-Profits can leverage Salesforce as their Constituent Relationship Management to solve their day to day functional challenges.
1.Wireless Communication System_Wireless communication is a broad term that i...JeyaPerumal1
Wireless communication involves the transmission of information over a distance without the help of wires, cables or any other forms of electrical conductors.
Wireless communication is a broad term that incorporates all procedures and forms of connecting and communicating between two or more devices using a wireless signal through wireless communication technologies and devices.
Features of Wireless Communication
The evolution of wireless technology has brought many advancements with its effective features.
The transmitted distance can be anywhere between a few meters (for example, a television's remote control) and thousands of kilometers (for example, radio communication).
Wireless communication can be used for cellular telephony, wireless access to the internet, wireless home networking, and so on.
This 7-second Brain Wave Ritual Attracts Money To You.!nirahealhty
Discover the power of a simple 7-second brain wave ritual that can attract wealth and abundance into your life. By tapping into specific brain frequencies, this technique helps you manifest financial success effortlessly. Ready to transform your financial future? Try this powerful ritual and start attracting money today!
ER(Entity Relationship) Diagram for online shopping - TAEHimani415946
https://bit.ly/3KACoyV
The ER diagram for the project is the foundation for the building of the database of the project. The properties, datatypes, and attributes are defined by the ER diagram.
Multi-cluster Kubernetes Networking- Patterns, Projects and GuidelinesSanjeev Rampal
Talk presented at Kubernetes Community Day, New York, May 2024.
Technical summary of Multi-Cluster Kubernetes Networking architectures with focus on 4 key topics.
1) Key patterns for Multi-cluster architectures
2) Architectural comparison of several OSS/ CNCF projects to address these patterns
3) Evolution trends for the APIs of these projects
4) Some design recommendations & guidelines for adopting/ deploying these solutions.
2. What Is
Salesforce?
Salesforce is the
world's #1 Customer
Relationship
Management (CRM)
platform.
Salesforce.com is a cloud-based customer relationship management (CRM)
software solution for sales, service, marketing, collaboration, analytics, and
building custom mobile apps
2
Marketing ServiceSales
3. Salesforce
Editions
Developer edition is a
replica of Enterprise
Edition with limited size
and accessible to limited
number of users,
however has all the
features similar to
Enterprise Edition.
You can use to test all
the features, built
products but cannot use
it for actual functioning.
It is just a prototype and
free of cost.
3
Lightning
Professional
Lightning
Enterprise
Lightning
Unlimited
Developer
SALESFORCE
EDITIONS
4. Salesforce
Licenses
To enable specific
Salesforce functionality
for your users, you
must choose one user
license for each user.
Salesforce licenses
include the most
features (and cost the
most), while Customer,
Portal, and High
Volume licenses have
fewer features, and
cost less
4
● Standard User Licenses
● Chatter User Licenses
● Communities User Licenses
● Service Cloud Portal User
Licenses
● Sites and Site.com User
Licenses
● Authenticated Website User
Licenses
● Customer Portal User
Licenses
● Customer Portal - Enterprise
Administration User Licenses
● Partner Portal User Licenses
License types available only for
orgs that use a Customer Portal
or partner portal.
5. What
Salesforce
Can Do For
You?
Leads
Get more leads, close more
deals, and do more faster.
Customers Acquisition
Increase customer loyalty,
retention, and satisfaction.
Customer Experience
Connect 1-to-1 with customers
on social, mobile, and more.
5
Prediction Analysis
Anticipate customer wants
based on past behavior.
Monitor
Monitor and manage your
business anytime, from
anywhere.
7. 7
Some Stats
and Facts
Today’s customers
are looking for every
brand interaction to
be connected,
relevant and
convenient.
75%
Consumers expect a consistent experience
wherever they engage
64%
Consumers want personalized offers from
retail brands
85%
Of customer interaction with the company
will be automated by 2020, says Gartner
8. Cloud
Based CRM
Comparison
Salesforce CRM
Requires a year-long contract
for cloud-based deployment;
renewed annually.
Free Trial: Yes
Starter: $25 /user/month
Professional: $75 /user/month
Enterprise: $150 /user/month
Unlimited: $300 /user/month
Zoho CRM
No contract for cloud-based
deployment
Free Trial: No
Free: $0 Free for 10 users
Standard: $12 /month per user
Professional: $20 /month per user
Enterprise: $35 /month per user
CRM Plus: $50 /month per user
Hubspot CRM
No contract for cloud-based
deployment
Free Trial: Yes
Free: $0/month per user
8
Easy to use
Customizable / Scalable
Third-party Integration
Mobile Access
Security
9. Cloud
Based CRM
Comparison
Salesforce CRM
Requires a year-long contract
for cloud-based deployment;
renewed annually.
Free Trial: Yes
Starter: $25 /user/month
Professional: $75 /user/month
Enterprise: $150 /user/month
Unlimited: $300 /user/month
Zoho CRM
No contract for cloud-based
deployment
Free Trial: No
Free: $0 Free for 10 users
Standard: $12 /month per user
Professional: $20 /month per user
Enterprise: $35 /month per user
CRM Plus: $50 /month per user
Hubspot CRM
No contract for cloud-based
deployment
Free Trial: Yes
Free: $0/month per user
8.2Partner Relationship Mgmt. (PRM) 8.2 8.1
8.3Task / Activity Management 8.2 7.8
7.6Territory & Quota Management 7.9 6.9
8.9Contact & Account & Lead Management 8.5 7.1
8.3Opportunity & Pipeline Mgmt. & Forecasting 8.4 7.6
10. Features
Salesforce CRM Zoho CRM Hubspot CRM
7.7Quote & Order Management 7.9 7.3
8.9Campaign Management & Email Marketing 7.8 7.4
8.5Customer Support Management 8.0 7.3
8.1Reporting and Analytics 8.3 7.7
8.2Social Collaboration Features 7.8 7.5
7.6Product & Price List Management 7.8 7.3
8.0Mobile User Support 7.6 7.8
8.7User, Role, and Access Management 8.7 8.1
8.1Customization 8.7 7.8
8.5Integration APIs 8.7 7.0
8.1Internationalization 8.5 7.6
Source: g2crowd.com