Ronjay Chakraborty introduced Salesforce.com and covered the following topics:
- CRM is a strategy for managing interactions with customers and prospects to build and sustain relationships. It helps retain existing clients and find new ones.
- Cloud computing delivers software, platform, and infrastructure as online services. Salesforce.com is a cloud-based CRM platform.
- Salesforce.com includes apps like Sales Cloud, Service Cloud, and Marketing Cloud to manage sales, customer service, and marketing from a single system. It provides tools to customize the system using objects, fields, and other configuration options.
- Admins can use reports and dashboards in Salesforce Analytics to gain real-time insights
What Is Salesforce? | Salesforce Training - What Does Salesforce Do? | Salesf...Edureka!
This Edureka Salesforce Tutorial slides for beginners will take you through why Salesforce became popular, what is Salesforce, Salesforce products along with a Salesforce use case. This Salesforce tutorial video is ideal for beginners to learn what is Salesforce. You can read the blog here: https://goo.gl/rEHG4a
Introduction to Salesforce | Salesforce Tutorial for Beginners | Salesforce T...Edureka!
( Salesforce Training: https://www.edureka.co/salesforce-administrator-and-developer-training)
This tutorial will give you an introduction to the Salesforce CRM and talk tell you how & why Salesforce has emerged as one of the leading cloud computing companies today.
This video covers the following topics:
1. Salesforce:- Need & Rise
2. Features Of Salesforce
3. Demo: Salesforce In Action
What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce ...Edureka!
This Salesforce CRM tutorial will take you through what is Salesforce CRM, benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. This Salesforce training slides is ideal for beginners to learn CRM.
Salesforce Sales Cloud: Best Practices to Win More DealsCloud Analogy
Salesforce Sales Cloud includes a variety of services and products that help salespeople close more deals and develop stronger customer connections. Check out this presentation for more details on Sales Cloud.
What Is Salesforce? | Salesforce Training - What Does Salesforce Do? | Salesf...Edureka!
This Edureka Salesforce Tutorial slides for beginners will take you through why Salesforce became popular, what is Salesforce, Salesforce products along with a Salesforce use case. This Salesforce tutorial video is ideal for beginners to learn what is Salesforce. You can read the blog here: https://goo.gl/rEHG4a
Introduction to Salesforce | Salesforce Tutorial for Beginners | Salesforce T...Edureka!
( Salesforce Training: https://www.edureka.co/salesforce-administrator-and-developer-training)
This tutorial will give you an introduction to the Salesforce CRM and talk tell you how & why Salesforce has emerged as one of the leading cloud computing companies today.
This video covers the following topics:
1. Salesforce:- Need & Rise
2. Features Of Salesforce
3. Demo: Salesforce In Action
What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce ...Edureka!
This Salesforce CRM tutorial will take you through what is Salesforce CRM, benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. This Salesforce training slides is ideal for beginners to learn CRM.
Salesforce Sales Cloud: Best Practices to Win More DealsCloud Analogy
Salesforce Sales Cloud includes a variety of services and products that help salespeople close more deals and develop stronger customer connections. Check out this presentation for more details on Sales Cloud.
Salesforce Sales Cloud services are basically too help the Sales reps and help in managing connections, close the deals, to sell the products and services. The tools, included in Sales cloud are Chatter, Data.com. opportunities and quotes, work process and approval, Forecasting and Analysis, App Exchange, Partner Management, Email and calendaring, Marketing and Leads. Sales Cloud provide following features
Salesforce Training For Beginners | Salesforce Tutorial | Salesforce Training...Edureka!
This Salesforce Training tutorial is all you need to learn about Salesforce. It is ideal for both beginners and professionals who want to understand the various Salesforce cloud services. Below are topics covered in this tutorial:
1. Why is Salesforce popular & in-demand?
2. Advantages: On-premise vs. Cloud
3. Where does Salesforce fit in the cloud model?
4. Various Salesforce Cloud Services
5. Salesforce architecture
6. Demo: Sales Cloud & Service Cloud
This Presentation helps to get you started with Salesforce.com lightning products
Lightning Connect
Lightning Components
Lightning Process Builder
Lightning App Builder
This was Presented in the
Salesforce.com Kerala Developer Group Meetup
Salesforce.com Gurgaon Developer Group Meetup
Salesforce.com Chennai Developer Group Meetup
By Shivanath Devinarayanan
Salesforce provides you unprecedented visibility into client relationship to manage the different aspect of a business, including sales, marketing, and customer service activities. In this presentation, Saket Kumar of Valuebound has walked us through “An introduction to Salesforce”.
The various agendas covered are:
What is SalesForce?
History & Founder
What is Platform as a Service
What is Software as a Service
SalesForce Terminology
Different Platform of salesforce to create Applications
Core Services of SalesForce
SalesForce Database Terminology
Types of Relationship in SalesForce:
What is VisualForce?
When to use Apex?
----------------------------------------------------------
Get Socialistic
Our website: http://valuebound.com/
LinkedIn: http://bit.ly/2eKgdux
Facebook: https://www.facebook.com/valuebound/
Twitter: http://bit.ly/2gFPTi8
Salesforce Tutorial for Beginners: Basic Salesforce IntroductionHabilelabs
Salesforce is the worlds best Customer Relationship Management (CRM) platform which is flexible and powerful database supplier in the market.This blog is introducing about Salesforce and it’s CRM, Multitenant Architecture etc.
This presentation is related to salesforce service cloud .
How customer support is implemented in salesforce is service cloud, and what are the tools need to accomplish this support are described here
Salesforce Tableau CRM AKA Einstein Analytics helps customers to get predictive analysis of their data, scattered over multiple systems at one platform
Salesforce Sales Cloud services are basically too help the Sales reps and help in managing connections, close the deals, to sell the products and services. The tools, included in Sales cloud are Chatter, Data.com. opportunities and quotes, work process and approval, Forecasting and Analysis, App Exchange, Partner Management, Email and calendaring, Marketing and Leads. Sales Cloud provide following features
Salesforce Training For Beginners | Salesforce Tutorial | Salesforce Training...Edureka!
This Salesforce Training tutorial is all you need to learn about Salesforce. It is ideal for both beginners and professionals who want to understand the various Salesforce cloud services. Below are topics covered in this tutorial:
1. Why is Salesforce popular & in-demand?
2. Advantages: On-premise vs. Cloud
3. Where does Salesforce fit in the cloud model?
4. Various Salesforce Cloud Services
5. Salesforce architecture
6. Demo: Sales Cloud & Service Cloud
This Presentation helps to get you started with Salesforce.com lightning products
Lightning Connect
Lightning Components
Lightning Process Builder
Lightning App Builder
This was Presented in the
Salesforce.com Kerala Developer Group Meetup
Salesforce.com Gurgaon Developer Group Meetup
Salesforce.com Chennai Developer Group Meetup
By Shivanath Devinarayanan
Salesforce provides you unprecedented visibility into client relationship to manage the different aspect of a business, including sales, marketing, and customer service activities. In this presentation, Saket Kumar of Valuebound has walked us through “An introduction to Salesforce”.
The various agendas covered are:
What is SalesForce?
History & Founder
What is Platform as a Service
What is Software as a Service
SalesForce Terminology
Different Platform of salesforce to create Applications
Core Services of SalesForce
SalesForce Database Terminology
Types of Relationship in SalesForce:
What is VisualForce?
When to use Apex?
----------------------------------------------------------
Get Socialistic
Our website: http://valuebound.com/
LinkedIn: http://bit.ly/2eKgdux
Facebook: https://www.facebook.com/valuebound/
Twitter: http://bit.ly/2gFPTi8
Salesforce Tutorial for Beginners: Basic Salesforce IntroductionHabilelabs
Salesforce is the worlds best Customer Relationship Management (CRM) platform which is flexible and powerful database supplier in the market.This blog is introducing about Salesforce and it’s CRM, Multitenant Architecture etc.
This presentation is related to salesforce service cloud .
How customer support is implemented in salesforce is service cloud, and what are the tools need to accomplish this support are described here
Salesforce Tableau CRM AKA Einstein Analytics helps customers to get predictive analysis of their data, scattered over multiple systems at one platform
Salesforce CRM: A new way of managing Customer Relationship in cloud environmentEECJOURNAL
with the appearance of distributed computing, associations are hoping to move their Customer Relationship Management (CRM) applications from an On-Premise environment or we can say local servers to an On-Demand environment that is on a cloud server. The on-Premise environment is when an association has the framework and programming inside its system. In On-Demand environment, an outsider has the base and programming and charges the relationship in light of its participation show. Salesforce is the principle On-Demand CRM thing.
SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.
Salesforce Training will cover salesforce development training and salesforce administration training by Keylabs.
http://www.keylabstraining.com/salesforce-online-training-hyderabad-bangalore
Salesforce is a world leader on demand customer relationship management tool. Salesforce.com is also known as Customer Relationship Management (CRM).
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Microsoft CRM xRM4Legal February 2015 Introduction and DemonstrationDavid Blumentals
Extended Relationship Management for law firms, powered by Microsoft Dynamics CRM 2013 – over 4 million users globally, 40,000+ firms
Rollout in days with over 250 legal customizations pre-configured, ready-to-use, managing key clients, cross-sell, referrals & private clients
Integration options with major (bulk) email, PMS & DMS systems
A centralized approach to list management & BD (single click access)
Defined (data) quality standards & processes
Engages partners & staff with easy access & visibility of relationship connections, firm & practice performance
Allows fee earners easy access & update of records with critical BD info (for guaranteed user adoption) – via Outlook and mobile device
Cosmos Online Training is the pioneers in SAP CRM Training help students to gain proficiency in implementing and developing CRM processes covering key areas
Salesforce Marketing Cloud Training | Salesforce Training For Beginners - Mar...Edureka!
This Edureka Salesforce Marketing Cloud training video for beginners will help you learn Salesforce marketing cloud benefits, what it is, its various features, use case along with marketing cloud demo. This training video is ideal for beginners to learn Salesforce marketing cloud. You can also read the blog here: https://goo.gl/CS6aV4
What to learn during the 21 days Lockdown | EdurekaEdureka!
Register Here: https://resources.edureka.co/21-days-learning-plan-webinar/
In light of the complete national lockdown for 21 days, we invite you to join a FREE webinar by renowned Mentor and Advisor, Nitin Gupta as he helps you create a 21-day learning gameplan to maximize returns for your career.
The webinar will help freshers and experienced professionals to capitalize on these 21 days and figure out the best technologies to learn while confined to home.
You will also get all your questions and doubts resolved in real-time.
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Top 10 Dying Programming Languages in 2020 | EdurekaEdureka!
YouTube Link: https://youtu.be/LSM7hD6GM4M
Get Edureka Certified in Trending Programming Languages: https://www.edureka.co
In this highly competitive IT industry, everyone wants to learn programming languages that will keep them ahead of the game. But knowing what to learn so you gain the most out of your knowledge is a whole other ball game. So, we at Edureka have prepared a list of Top 10 Dying Programming Languages 2020 that will help you to make the right choice for your career. Meanwhile, if you ever wondered about which languages are slated for continuing uptake and possible greatness, we have a list for that, too.
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Top 5 Trending Business Intelligence Tools | EdurekaEdureka!
YouTube Link: https://youtu.be/eEwq_mPd1iI
Edureka BI Certification Training Courses: https://www.edureka.co/bi-and-visualization-certification-courses
Receiving insights and finding trends is absolutely critical for businesses to scale and adapt as the years go on. This is exactly what business intelligence does and the best thing about these software solutions is that their potential uses are practically unlimited.
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Tableau Tutorial for Data Science | EdurekaEdureka!
YouTube Link:https://youtu.be/ZHNdSKMluI0
Edureka Tableau Certification Training: https://www.edureka.co/tableau-certification-training
This Edureka's PPT on "Tableau for Data Science" will help you to utilize Tableau as a tool for Data Science, not only for engagement but also comprehension efficiency. Through this PPT, you will learn to gain the maximum amount of insight with the least amount of effort.
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YouTube Link:https://youtu.be/CVv8zhYEjUE
Edureka Python Certification Training: https://www.edureka.co/data-science-python-certification-course
This Edureka PPT on 'Python Programming' will help you learn Python programming basics with the help of interesting hands-on implementations.
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Get Edureka Certified in Trending Project Management Certifications: https://www.edureka.co/project-management-and-methodologies-certification-courses
Whether you want to scale up your career or are trying to switch your career path, Project Management Certifications seems to be a perfect choice in either case. So, we at Edureka have prepared a list of Top 5 Project Management Certifications that you must check out in 2020 for a major career boost.
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Top Maven Interview Questions in 2020 | EdurekaEdureka!
YouTube Link: https://youtu.be/5iTcAR4fScM
**DevOps Certification Courses - https://www.edureka.co/devops-certification-training***
This video on 'Maven Interview Questions' discusses the most frequently asked Maven Interview Questions. This PPT will help give you a detailed explanation of the topics which will help you in acing the interviews.
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YouTube Link: https://youtu.be/xHUiYEIcY_I
** Linux Administration Certification Training - https://www.edureka.co/linux-admin **
Linux Mint is the first operating system that people from Windows or Mac are drawn towards when they have to switch to Linux in their work environment. Linux Mint has been around since the year 2006 and has grown and matured into a very user-friendly OS. Do watch the PPT till the very end to see all the demonstrations.
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How to Deploy Java Web App in AWS| EdurekaEdureka!
YouTube Link:https://youtu.be/Ozc5Yu_IcaI
** Edureka AWS Architect Certification Training - https://www.edureka.co/aws-certification-training**
This Edureka PPT shows how to deploy a java web application in AWS using AWS Elastic Beanstalk. It also describes the advantages of using AWS for this purpose.
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*** Edureka Digital Marketing Course: https://www.edureka.co/post-graduate/digital-marketing-certification***
This Edureka PPT on "Top 10 Reasons to Learn Digital Marketing" will help you understand why you should take up Digital Marketing
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** RPA Training: https://www.edureka.co/robotic-process-automation-training**
This PPT on RPA in 2020 will provide a glimpse of the accomplishments and benefits provided by RPA. Also, it will list out the new changes and technologies that will collaborate with RPA in 2020.
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**DevOps Certification Courses - https://www.edureka.co/devops-certification-training **
This PPT shows how to configure Jenkins to receive email notifications. It also includes a demo that shows how to do it in 6 simple steps in the Windows machine.
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EA Algorithm in Machine Learning | EdurekaEdureka!
YouTube Link: https://youtu.be/DIADjJXrgps
** Machine Learning Certification Training: https://www.edureka.co/machine-learning-certification-training **
This Edureka PPT on 'EM Algorithm In Machine Learning' covers the EM algorithm along with the problem of latent variables in maximum likelihood and Gaussian mixture model.
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PGP in AI and Machine Learning (9 Months Online Program): https://www.edureka.co/post-graduate/machine-learning-and-ai
This Edureka PPT on "Cognitive AI" explains cognitive computing and how it helps in making better human decisions at work. Also, it explains the differences between cognitive computing and artificial intelligence.
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Edureka AWS Architect Certification Training - https://www.edureka.co/aws-certification-training
This Edureka PPT on AWS Cloud Practitioner will provide a complete guide to your AWS Cloud Practitioner Certification exam. It will explain the exam details, objectives, why you should get certified and also how AWS certification will help your career.
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Blue Prism Top Interview Questions | EdurekaEdureka!
YouTube Link: https://youtu.be/ykbRdUNIbyQ
** RPA Training: https://www.edureka.co/robotic-process-automation-certification-courses**
This PPT on Blue Prism Interview Questions will cover the Top 50 Blue Prism related questions asked in your interviews.
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AWS Architect Certification Training: https://www.edureka.co/aws-certification-training
This PPT will help you in understanding how AWS deals smartly with Big Data. It also shows how AWS can solve Big Data challenges with ease.
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A star algorithm | A* Algorithm in Artificial Intelligence | EdurekaEdureka!
YouTube Link: https://youtu.be/amlkE0g-YFU
** Artificial Intelligence and Deep Learning: https://www.edureka.co/ai-deep-learni... **
This Edureka PPT on 'A Star Algorithm' teaches you all about the A star Algorithm, the uses, advantages and disadvantages and much more. It also shows you how the algorithm can be implemented practically and has a comparison between the Dijkstra and itself.
Check out our playlist for more videos: http://bit.ly/2taym8X
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Kubernetes Installation on Ubuntu | EdurekaEdureka!
YouTube Link: https://youtu.be/UWg3ORRRF60
Kubernetes Certification: https://www.edureka.co/kubernetes-certification
This Edureka PPT will help you set up a Kubernetes cluster having 1 master and 1 node. The detailed step by step instructions is demonstrated in this PPT.
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DevOps Training: https://www.edureka.co/devops-certification-training
This Edureka DevOps Tutorial for Beginners talks about What is DevOps and how it works. You will learn about several DevOps tools (Git, Jenkins, Docker, Puppet, Ansible, Nagios) involved at different DevOps stages such as version control, continuous integration, continuous delivery, continuous deployment, continuous monitoring.
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2. Know your instructor
Ronjay Chakraborty
MBA-IIM Lucknow
Expert, Salesforce with an IT MNC
He has an overall 9+ years of experience across Indian and global
organizations in the areas of technology consulting, IT strategy, business
development and process consulting. Ronjay has led several key
transformation projects across healthcare, retail, consumer goods and
technology domains.
Course link: http://www.edureka.co/crm-salesforce
3. What will you learn today?
In this session, we will understand about:
CRM Overview
Importance of CRM
Brief History
Introduction to Cloud Computing – SaaS and PaaS
Overview of Salesforce.com (SFDC)
Sales Cloud
Marketing Cloud
Service Cloud
Introduction to Business Objects
Salesforce Tools
Salesforce Analytics
Course link: http://www.edureka.co/crm-salesforce
5. CRM Overview
Course link: http://www.edureka.co/crm-salesforce
• Customer Relationship Management
• Broadly defined, CRM is a strategy for managing a company’s
interactions with clients and sales prospects and ensuring the
‘Connect’ sustains throughout the relation.
• Purpose:
Retain existing clients
Energize dormant accounts / clients
Find new clients
• Examples
• New launch offers from your beloved cosmetics brand
• Supermarkets / Retail brands giving out specific deals to customers
6. Importance of CRM
Course link: http://www.edureka.co/crm-salesforce
Sales team always had data on what is selling and who is buying. Then why is it that CRM has become
so important in the current world?
Lack of timely data and fragmented systems meant unused data
Companies were worried about getting their house in order
• Quick and specific
response
• Flexible resolutions
• No rigidity
• Less Bureaucracy
• Easy information
availability
• Higher revenues through lesser
personnel
• Reduced maintenance (cost &
time)
• Activities targeted at revenue
generation
7. Importance of CRM
Course link: http://www.edureka.co/crm-salesforce
Continuous exchange of information
across all customer channels/touch
points
Personalised products/services
based on specific needs and
expectations
Consistent user experience across
all touch-points
Real-time access to all customer
information to enable quick
decisions
CRM
Systems
8. CRM – The Result (till now...)
Course link: http://www.edureka.co/crm-salesforce
Two main types of CRM systems
On Premise / Traditional systems (Siebel)
On Demand / Cloud Based Systems (SFDC)
Today
Cloud Computing Applications1960’s
Mainframe
1980’s
Client/server
9. Introduction to Cloud Computing
Course link: http://www.edureka.co/crm-salesforce
Cloud computing refers to Internet-based computing
Involves shared resources, software and information provided via computers, mobiles
The term cloud is used to signify the Internet
Multi-Tenant:
Pay per Use:
Scalable:
No Capital Expenditure
Predictable Operating Costs
Scales With You
10. Software as a Service - SaaS
Course link: http://www.edureka.co/crm-salesforce
SaaS (Software as a service) is a model for software delivery
The entire service is managed centrally by the
software company Inc. infrastructure, network,
security etc.
Interested individuals and companies are allowed
to “Rent" it rather than “Own “ it
Requires access through a Network (usually
Internet but may also be an intranet)
Replicates a One-to-Many model (single instance,
multi-tenant architecture)
No need for clients to worry about patch
upgrades and version management as all features
are updated automatically
11. Platform as a Service - PaaS
Course link: http://www.edureka.co/crm-salesforce
Cloud computing has evolved to include platforms for
building and running custom applications, a concept known
as “Platform as a Service” (or PaaS)
Types of PaaS Solutions :
Social Application Platforms
Web Application Platforms
Business Platforms (e.g. Force.com)
Simplified
Deployment
Lower
Risk
12. Introduction to Salesforce.com
Course link: http://www.edureka.co/crm-salesforce
Recruitment Planning
Partner Marketing
Partner Selling
Partner Analytics
PARTNERSHIP
Search
Tagging
Subscriptions
Publishing
Collaboration
Recommendations
Workspaces
CONTENT
Post an Idea
Vote on Things You Like
Discuss Ideas with Community
IDEAS
Lead Management
Opportunity Management
Account & Contact Management
Activity Management
Approvals & Workflow
Territory Management
Partner Management
SALES
Online marketplace of Apps
Many On-demand Apps
Easy Integration
APPEXCHANGE
Salesforce for Google Apps
Salesforce for Google AdWords
GOOGLE APPS
Self Service Management
Web to Case
Channel Services
Automated Email Management
Knowledge Base
SERVICES
Campaign Management
Workflow Automation
Marketing Analytics
Search Marketing
Lead Management
Email Marketing
MARKETING
13. How Salesforce.com helps...
Course link: http://www.edureka.co/crm-salesforce
Multi-Device
End User
Administration
Access Control &
Audits
Database Web Services
API
Reporting &
Analytics
Workflow
Engine
Forms & Page
Layout Editor
A B D
C
Clicks Code
Coding Based systems
80% 20%
20% 80%
14. Sales Cloud – An Overview
Course link: http://www.edureka.co/crm-salesforce
Sales Cloud provides Sales reps with a tool that helps them to build stronger relationships with customers and
close more deals since everything can be found at one place.
15. Marketing Cloud – An Overview
Course link: http://www.edureka.co/crm-salesforce
The Marketing Cloud is a collection of cloud-based marketing services that make internal marketing functions
more efficient and external marketing programs more effective.
16. Service Cloud – An Overview
Course link: http://www.edureka.co/crm-salesforce
Service Cloud refers to providing customer Service through internet including managing the entire customer service cycle from raising customer
service request to solving the request and informing the status of the request to the customer
18. Introduction to Business Objects
Course link: http://www.edureka.co/crm-salesforce
Salesforce.com Objects involves understanding which data are a standard part of SFDC, which data need to be
added as custom fields or custom objects, and which data need to be integrated from outside systems.
Two types of business objects:
Standard Objects
Custom objects
19. Salesforce Tools for your Business Processes
Course link: http://www.edureka.co/crm-salesforce
Salesforce Standard and Custom Objects
Standard & Custom Fields and Data Types
Relationships (Lookup & Master-Detail)
Page Layouts & Record Types
Validation Rules
Workflow Rules
Approval Process
Profiles
License
Sharing Settings and Roles
Tabs, Apps & Packages
20. Simple User Interface of Salesforce.com
Course link: http://www.edureka.co/crm-salesforce
21. Salesforce Analytics
Course link: http://www.edureka.co/crm-salesforce
Real-Time Updates
Real-Time Updates
Real-Time Analytics
Real-Time Visibility with
Easy to Create Reports
Two Analytics tools:
Reports
Dashboards
Customizable by Business Users
Real-Time Reporting
Integrated Analytics Across All Apps
Security Controls
Mobile Access
Email Dashboard Delivery
23. Dashboards
Course link: http://www.edureka.co/crm-salesforce
Dashboards are graphical representation of the results from reports. They provide a snapshot of key metrics
and performance indicators for the organization.
Four Types of Dashboards
Table - Good for showing top five lists
Chart – Used to prepare various charts
e.g. bar charts, line charts, pie
Gauge - Used to show progress towards
a goal
Metric - Shows a single number
24. Course Introduction
Edureka's CRM Salesforce for Beginners course:
• Become an expert in CRM Salesforce by mastering concepts of CRM, its business implications and how
Cloud computing is changing the way businesses use technology to engage with their customers.
• Online Live Courses: 16 hours
• Assignments: 12 hours
• Project: 12 hours
• Lifetime Access + 24 X 7 Support
Go to www.edureka.co/crm-salesforce
Batch starts from 14 November (Weekend Batch)
Timings: 8:00 AM to 10:00 AM