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WHAT HAVE YOU LEARNED
FROM YOUR AUDIENCE
FEEDBACK?
April Carr
INITIAL AUDIENCE FEEDBACK:
In order to create a media
product understood and
enjoyed by our idea we
created a questionnaire using
the ‘Google Docs’ software.
The questionnaire included
the films synopsis and we
received ten responses. We
did this questionnaire to
perfect the story line before
continuing on to the
construction of the film. View
our analysis of results here.
FINAL AUDIENCE FEEDBACK:
Following the production of our
film we uploaded a refined rough
cut to YouTube (see below) to gain
audience feedback and finish the
final touches to our media
product, no drastic changes would
be necessary at this stage. Here is
the full audience questionnaire.
FINAL AUDIENCE FEEDBACK:
Below is the refined rough cut shown to our audience
in order to receive feedback.
‘ON A SCALE OF 1-10 WHAT RATING
WOULD YOU GIVE THE FILM?’
It was both pleasing and relieving
to gain high ratings from our
viewers in regard to their overall
rating of the film. We received
two scores rating it 8/10, five
with 9/10 and a further three
rating with a perfect mark,
10/10. Meaning overall the film is
rated as a 9.1/10, a great
standard. This has confirmed that
we have achieved our films aims
and entertained our audience
successfully.
0
2
4
6
1 2 3 4 5 6 7 8 9 10
Numberofpeople
Rating
CHART TITLE
Series 1
‘DID YOU UNDERSTAND THE FILMS
STORY LINE?’
Our results show that 100% of
the audience understood our
films story line. This was a great
outcome as a convention of
psychological thriller is often to
create mystery and confuse the
viewer, this could remove the
entertainment value and lead to
frustration, we avoided this by
using a black and white filter
and blur effect during our vision
scenes so the audience could
‘ON A SCALE OF 0-10, HOW WELL DO
YOU THINK THE MUSIC AND SOUNDS
ARE PRESENT IN THE FILM WORK?’Again we have received a variety
of reviews each of a relatively
high rating, we received two
scores rating it 8/10, five with
9/10 and a further three rating
with a perfect mark, 10/10.
Meaning overall the film is rated
as a mean score of 9.1/10, a
great standard.
‘WHAT GENRE DO YOU THINK THE
FILM IS?’
90% of our correspondents successfully agreed with our
aims, classifying ‘Lily’ as a psychological thriller. In order to
avoid being categorised as a horror we followed specific
genre conventions to prevent confusion, this was a success
as only 1/10 correspondents wrongly thought the film was a
horror. We therefore concluded that further changes in
regard to paradigms and ideologies aren’t necessary.
‘WHAT AGE GROUP DO YOU THINK
THE FILM IS TARGETED AT?’
We targeted our film towards 18-
25 year olds, through genre
research we discovered this was
the most popular age group to
view psychological thriller films
opposed to an older age group,
this is because they are both
thrilling and mysterious. From our
audience research we can
conclude that we have reached
our target audience aims as the
majority of respondents agreed
that the specific target audience
‘ON A SCALE OF 0-10, HOW MUCH
DID YOU ENJOY THE FILM?’
We asked this question to get an overall rating of the film, this
would help in regard to advertisement similar to ratings on
sites such as ‘IMDb’ or ‘Rotten Tomatoes’ . Overall our film
received a mean rating of 8.9/10, a high standard and very
pleasing result. This positive response helps prove we achieved
our aims of producing an enticing, mysterious, thrilling film.
‘CAN YOU SUGGEST ANY
IMPROVEMENTS?’
‘CAN YOU SUGGEST ANY
IMPROVEMENTS?’ (CONTINUED)In our previous questionnaire
(see right) only 1 respondent
agreed no improvements
needed to be made (see
analysis here), this is opposed
to the 4 who now agree the
film cannot be perfected
further, a large improvement.
Although we received
excellent feedback we did
receive some comments for
improvement, these will be
analysed and explained on the
‘CAN YOU SUGGEST ANY
IMPROVEMENTS?’ (CONTINUED)
One respondent discovered that the heart
beat on the title sequence was too loud,
this caused it to be clipping. In order to fix
this issue we accessed Premiere Pro and
edited the sound effect to a lower volume,
this fixed the issue.
Two people suggested that the scene
involving Lily’s attack on Brett was too
quiet and that she should ‘say something’ .
We decided to add some dialogue,
avoiding a reshoot we simply added the
dialogue from an unused clip where Lily
says ‘I’m not crazy’, this clip can be seen
‘CAN YOU SUGGEST ANY
IMPROVEMENTS?’ (CONTINUED)
One respondent noticed a shake
in the camera during the extreme
close up of Lily and Brett touching
hands, this was something we
didn’t notice. We cut the shot so
it began after the slight shake.
This is a clear example which
demonstrates the importance of
audience feedback as it involves a
different perspective meaning
mistakes we may ignore during
our initial viewing can be
‘CAN YOU SUGGEST ANY
IMPROVEMENTS?’ (CONTINUED)
Of course not everything stated within the audience
feedback needed to be changed. For example one
respondent stated the vision in which Dr. Walker has
his heart attack was ‘too quiet’ and ‘sound effects’
needed to be added. We intentionally only added high
pitched music so the scene would be ‘tense’ and
‘disturbing’, two audience reactions common within
psychological thrillers. In order to fairly choose which
would look better to an audience we added sound
effects also, we showed both clips to our class mates
as they have media knowledge, they agreed the clip
was more immersive and tense than the one with
FINAL FILM.
Below is our final film following adjustments suggested
within our audience feedback.

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What have you learned from your audience feedback?

  • 1. WHAT HAVE YOU LEARNED FROM YOUR AUDIENCE FEEDBACK? April Carr
  • 2. INITIAL AUDIENCE FEEDBACK: In order to create a media product understood and enjoyed by our idea we created a questionnaire using the ‘Google Docs’ software. The questionnaire included the films synopsis and we received ten responses. We did this questionnaire to perfect the story line before continuing on to the construction of the film. View our analysis of results here.
  • 3. FINAL AUDIENCE FEEDBACK: Following the production of our film we uploaded a refined rough cut to YouTube (see below) to gain audience feedback and finish the final touches to our media product, no drastic changes would be necessary at this stage. Here is the full audience questionnaire.
  • 4. FINAL AUDIENCE FEEDBACK: Below is the refined rough cut shown to our audience in order to receive feedback.
  • 5. ‘ON A SCALE OF 1-10 WHAT RATING WOULD YOU GIVE THE FILM?’ It was both pleasing and relieving to gain high ratings from our viewers in regard to their overall rating of the film. We received two scores rating it 8/10, five with 9/10 and a further three rating with a perfect mark, 10/10. Meaning overall the film is rated as a 9.1/10, a great standard. This has confirmed that we have achieved our films aims and entertained our audience successfully. 0 2 4 6 1 2 3 4 5 6 7 8 9 10 Numberofpeople Rating CHART TITLE Series 1
  • 6. ‘DID YOU UNDERSTAND THE FILMS STORY LINE?’ Our results show that 100% of the audience understood our films story line. This was a great outcome as a convention of psychological thriller is often to create mystery and confuse the viewer, this could remove the entertainment value and lead to frustration, we avoided this by using a black and white filter and blur effect during our vision scenes so the audience could
  • 7. ‘ON A SCALE OF 0-10, HOW WELL DO YOU THINK THE MUSIC AND SOUNDS ARE PRESENT IN THE FILM WORK?’Again we have received a variety of reviews each of a relatively high rating, we received two scores rating it 8/10, five with 9/10 and a further three rating with a perfect mark, 10/10. Meaning overall the film is rated as a mean score of 9.1/10, a great standard.
  • 8. ‘WHAT GENRE DO YOU THINK THE FILM IS?’ 90% of our correspondents successfully agreed with our aims, classifying ‘Lily’ as a psychological thriller. In order to avoid being categorised as a horror we followed specific genre conventions to prevent confusion, this was a success as only 1/10 correspondents wrongly thought the film was a horror. We therefore concluded that further changes in regard to paradigms and ideologies aren’t necessary.
  • 9. ‘WHAT AGE GROUP DO YOU THINK THE FILM IS TARGETED AT?’ We targeted our film towards 18- 25 year olds, through genre research we discovered this was the most popular age group to view psychological thriller films opposed to an older age group, this is because they are both thrilling and mysterious. From our audience research we can conclude that we have reached our target audience aims as the majority of respondents agreed that the specific target audience
  • 10. ‘ON A SCALE OF 0-10, HOW MUCH DID YOU ENJOY THE FILM?’ We asked this question to get an overall rating of the film, this would help in regard to advertisement similar to ratings on sites such as ‘IMDb’ or ‘Rotten Tomatoes’ . Overall our film received a mean rating of 8.9/10, a high standard and very pleasing result. This positive response helps prove we achieved our aims of producing an enticing, mysterious, thrilling film.
  • 11. ‘CAN YOU SUGGEST ANY IMPROVEMENTS?’
  • 12. ‘CAN YOU SUGGEST ANY IMPROVEMENTS?’ (CONTINUED)In our previous questionnaire (see right) only 1 respondent agreed no improvements needed to be made (see analysis here), this is opposed to the 4 who now agree the film cannot be perfected further, a large improvement. Although we received excellent feedback we did receive some comments for improvement, these will be analysed and explained on the
  • 13. ‘CAN YOU SUGGEST ANY IMPROVEMENTS?’ (CONTINUED) One respondent discovered that the heart beat on the title sequence was too loud, this caused it to be clipping. In order to fix this issue we accessed Premiere Pro and edited the sound effect to a lower volume, this fixed the issue. Two people suggested that the scene involving Lily’s attack on Brett was too quiet and that she should ‘say something’ . We decided to add some dialogue, avoiding a reshoot we simply added the dialogue from an unused clip where Lily says ‘I’m not crazy’, this clip can be seen
  • 14. ‘CAN YOU SUGGEST ANY IMPROVEMENTS?’ (CONTINUED) One respondent noticed a shake in the camera during the extreme close up of Lily and Brett touching hands, this was something we didn’t notice. We cut the shot so it began after the slight shake. This is a clear example which demonstrates the importance of audience feedback as it involves a different perspective meaning mistakes we may ignore during our initial viewing can be
  • 15. ‘CAN YOU SUGGEST ANY IMPROVEMENTS?’ (CONTINUED) Of course not everything stated within the audience feedback needed to be changed. For example one respondent stated the vision in which Dr. Walker has his heart attack was ‘too quiet’ and ‘sound effects’ needed to be added. We intentionally only added high pitched music so the scene would be ‘tense’ and ‘disturbing’, two audience reactions common within psychological thrillers. In order to fairly choose which would look better to an audience we added sound effects also, we showed both clips to our class mates as they have media knowledge, they agreed the clip was more immersive and tense than the one with
  • 16. FINAL FILM. Below is our final film following adjustments suggested within our audience feedback.