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Wanda Thompson has extensive experience in human resources, recruitment, administration, and management. She seeks to use her multi-cultural background and experience to continue assisting top executives. Her experience includes staffing, training, interviewing, customer service, and maintaining client relationships. She has held positions such as HR Assistant, Branch Manager, Staffing Specialist, and Office Manager.
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- 1. Wanda Thompson 35 Southern Cove, Grenada, MS 38901 Home:662-229-9783 - Cell: 662-307-6001:wandat1975@gmail.com Summary Extensive experience in management, recruitment, and administration. Seeking to use experience and a multi- cultural background to continue aiding top executives. Highlights • Recruitment/staffing • Training and development of employees • Interviewing and retention of employees • Bilingual • Maintaining & improving client relationships • Compensation/payroll • Employee coaching/counseling • Collections • Administer Tests/Assessments • Excellent customer service and interpersonal • Sales and Marketing skills skills • Decision Making Skills • Reference Checking, Background and Drug • Safety Training Screening • Corporate Reports and Projects • Workmen's Compensation and Harassment Claim • Bookkeeper/Record Keeping Reports • Financial Contracts • Responsible for Filing Sales Taxes and • Purchasing and Ordering Corporate Tax • Budgeting • Insurance Policies for Bank • Administrative/Executive Secretary • Executing Levies, Garnishments, recording robberies and counterfeit bills Accomplishments Ambassador for Grenada Chamber of Commerce • Ambassador for the Third Quarter – 2012 • Ambassador for the Year - 2012 Program Assistant • Rookie and Ambassador Award – 2013 • Contributed to the Shining Star Award for the Grenada Early Learning Advantage Center – December 2014 Human Resources • Interviewed, hired and trained team of six, with over 400 associates, increased branch revenue by 600% and reduced client's turnover rates. • Circle of Stars for 2010 for increasing sales • Net working with WIN Job Center/Job Corp with Mock Interviewing and Ambassador for Chamber of Commerce. Experience Program Assistant November 2012 to present MSU – Early Years Network Organize, catalog and maintain learning materials and resources and keeping neat and clean; order, stock and distribute training supplies and resources; operate computer, databases, records, reports, Resource Mate, Excel, Power Point, Mail Merge, Word, Microsoft Office, NACCRRA, Portal databases, prepare handouts, certificates and other training material, operate the Circuit, laminator, Die Cuts, and take payments for lamination; assist with training and other professional development trainings; training registrations and scheduling training locations and facilitate distance technology trainings; and customer service – assisting and overseeing center’s usage.
- 2. HR Assistant - Temporary September 2016 to October 2016 EMI – Grenada, MS Operated the multi-lined switchboard, worked on reports for HR Manager, data, inspecting plant areas for repairs, replacing and supplying areas, arranging for repairs to be taken care of in bathrooms; attended safety meetings and took minutes; operated the laminator machine, helped with annual inventory Branch Manager May 2009 to November 2011 Manpower – Batesville, MS Strong sales/marketing strategies, customer service, managing Staffing Specialists' and On Sites' customer development activities, implement and monitor recruitment, training, and retention of temporary employees, provide supervise and counseling to branch staff, review financial and management reports, and manage unemployment claims and hearings. Staffing Specialist September 2004 to May 2009 Manpower – Grenada, MS Process weekly payroll, manage worker's compensation claims, administer unemployment claims, ensure timely payment of invoices, monitor and maintain weekly reports, recruit, interview, test, candidate orientation, E-verify, background checks, reference checks, drug screens, safety training, customer service and data entry. Office Manager September 1999 to June 2004 Unclaimed Furniture – Grenada, MS Responsible for inventory, customer service, sales, maintaining financial contracts and records, scheduling and managing employees, payroll, accounts payable/receivables, purchasing inventory, and compiling and maintaining tax records. Bookkeeper and Payroll Clerk February 1997 to May 1998 Unclaimed Furniture – Florence, MS Responsible for accurate payroll, bookkeeping records and customer service. Education University of Southern Mississippi Hattiesburg, MS, USA Spanish and Executive Secretarial Science with business emphasis BS Degree in Spanish and BS Degree in Secretarial Science Affiliations President of Secretary Club for Deposit Guaranty Bank Member of Grenada Auxiliary Gideon Organization - Have served as President, Vice President and Secretary Ambassador for Chamber of Grenada, 2005 – present Treasurer for Ambassadors – 2014 Secretary for Ambassadors – 2015 & 2016 Volunteer to help Job Corp and WIN Job Center in Batesville with Mock Interviews Member of Exchange Club Member of Shrm – 2010 - 2011 Member of Panola Partnership – 2010 - 2011